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Best Jacaranda

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Best Jacaranda

locationCosta Adeje, Tenerife

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About Best JacarandaAbout Best Jacaranda

Location

The hotel is situated in the Fañabe area of the Costa Adeje in the south of Tenerife. It is just 300 m from Fañabe beach, as well as various shops, restaurants and bars. Public transport can be found around 100 m away and there is a golf course around 1 km away. Transfer time to Tenerife South Airport is around 15 minutes. Tenerife North Airport is 83 km away.

Facility

The hotel has 563 non-smoking rooms, including 4 junior suites, 6 suites and 400 double rooms, which are located on 9 storeys and are reachable by 9 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a safe, a TV room, a playroom, an alarm call service, a smoke alarm and a lounge are available. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. A garage is available for parking.

Rooms

Rooms are equipped with air conditioning. Some rooms have a balcony, which gives guests additional space for rest and relaxation. The rooms have a queen-size bed and a sofa bed. Children's beds can be provided at no extra charge upon request. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi ensure optimal comfort. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. 5 wheelchair-friendly rooms can be booked. 153 family rooms are available for parents with children.

Sport

Plenty of active recreation awaits guests in the pool area's 6 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool (no extra charge). There is also a special swimming area just for kids. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. Water sports enthusiasts are offered aquafit (no extra charge). The hotel offers numerous indoor sports, including a gym, table tennis, darts, callisthenics, aerobics and pilates or, for a fee, billiards. A wellness area with a sauna is available at the hotel. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco, live music and a dance club.

Meals

Dining facilities include an à-la-carte restaurant, a café and a bar. A variety of catering options can be booked. Guests can choose between bed and breakfast, half board, full board and all-inclusive. Among the advantages of an all-inclusive stay are a selection of alcoholic and non-alcoholic beverages as well as special offers like snacks. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Gluten-free meals and lactose-free food can be prepared on request. The show cooking is a particularly special attraction. For an extra fee, international brands are available.

Payment

The hotel accepts payment by major credit cards.

Amenities at Best Jacaranda Amenities at Best Jacaranda

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Conference Room

    • -

      Foyer

    • -

      Games room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Lifts

    • -

      Nightclub

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand hygiene training for employees

    • -

      Hygiene training for staff

    • -

      Intensified room cleaning

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      All inclusive

    • -

      Breakfast Buffet

    • -

      Evening Buffet

    • -

      Full Board

    • -

      Half Board

    • -

      Lunch Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Aqua aerobics

    • -

      Basketball

    • -

      Beach Volleyball

    • -

      Billiards/Snooker

    • -

      Bocce

    • -

      Children's Entertainment

    • -

      Children's Pool

    • -

      Darts

    • -

      Entertainment Programme

    • -

      Gym

    • -

      Jacuzzi

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Table Tennis

LocationLocation

Map preview

Around this property:

City Centre

0 m

Tourist Centre

0 m

Shopping opportunities

100 m

Restaurants

100 m

Bars / Pubs

100 m

Public Transport

100 m

Nightclub

300 m

Beach

450 m

Sea

450 m

Park

700 m

Golf Course

3 km

Bus Station

5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

4196

Very Good

3230

Average

1494

Poor

537

Terrible

371

Recent Reviews: 9828

  • User:Discover303261

    Trip type: Family

    Great hotel, friendly staff

    rating30 May 2026

    The hotel is really good for families. Clean, spacious, staff are really friendly, especially the entertainment crew. Its in a good location, plenty of shops & pubs nearby. The room we were in was slightly dated, but it was cleaned daily and was what we wanted.Would definitely recommend this hotel.

  • User:Sarah S

    Trip type: Family

    Lovely hotel and friendly staff

    rating28 May 2026

    The atmosphere was calm, relaxing, and perfect for a holiday getaway beautiful surroundings with a peaceful and welcoming stay

  • User:Sheryne P

    Trip type: Family

    Good hotel although not a 4 star

    rating28 May 2026

    Good hotel but not a 4 star, more like 3. Rooms clean but dated. Food was ok although texmex night and the pulled pork and garlic wedges are something I will be dreaming about for a while! Great location. Entertainment ok too however we only did a few of the nights and have older kids so the mini disco wasnt something we're interested in. Most of the staff are friendly. Facilities wise, snooker tables dont work properly and the arcade area is full of holes and mould. All in all though we had a great time, no major complaints and it is a good, cheap all inclusive hotel.

  • User:Adam H

    Trip type: Family

    Not a 4* hotel - Look Elsewhere

    rating27 May 2026

    We have just returned home following a 7 night visit to this hotel on an All Inclusive basis, as a family of 4 (2 Adults, 2 children aged 6 and 3).This hotel isn’t a 4* hotel, more lightly to be a 3* with some additional facilities which most probably won’t use. Having visited Tenerife (Costa Adeje) on 20 occasions in the past 14 years, we have stayed in a number of hotels with a similar star rating and a similar price. This hotel doesn’t come anywhere close to the other 4* hotels in the area. We thought it was like the Solana from Benidorm! To keep this review as balanced as possible, I have noted the positives and negatives, to hopefully give an idea of what to expect, if you decide to visit this hotel. During our visit, the hotel was at a busy period (may half term for British schools) and quite a few guests from Italy and France. Notes:-Pool towels were available for a 10€ deposit per towel, which was refunded upon departure. -If you have a late flight, you won’t find out if you’re able to keep your room until 8am on the day of departure (not ideal with two children or if you like to plan ahead). Shower rooms can be booked for a 30 minute slot - this is a very strict 30 minutes too! We did ask if we could keep our room until 5pm on our second day, so asking early doesn’t help either. -One of the “big” pools and one baby pool is heated. -The hotel is quite big over 9 floors and can be confusing when first arriving, as to where to go. -Sun loungers aren’t able to be reserved, which isn’t enforced. Be prepared to be down at 7am if you don’t want to be in the shade. -Inflatables aren’t able allowed in one of the pools on floor 0 - I know other hotels don’t allow them. -Kids clubs are available for children aged 4+. -Restaurant dress code - shorts were able to be worn, just no beach wear on an evening. -There is an undeniable thirst for the hotel to upsell everything they possibly can. You can upgrade pillows for 10€, refill the free coffee in your room for 3€, upgrade rooms for a daily charge, every bar offers a daily cocktail for 3€, parking is 10€ per day, upgrade to premium drinks 15€ per person for a minimum of 3 days. All of this is constantly displayed on TVs around the hotel and on posters wherever they can put them. It’s constantly in your face. This wouldn’t be so bad, if the basic items were satisfactory. Positives -Location is very good and close to Fañabé beach, handy for restaurants and bars. -The food choice in the restaurant was good, for breakfast, lunch time and dinner. There was a snack bar by the pool serving burgers, chips etc, which the children enjoyed. The hotel did provide theme nights each night including Italian, tex mex etc. -There are posters up notifying guests of busy periods in the restaurant, which is helpful to avoid busy times.-The lady cleaning our room (block H floor 7) was lovely and very good - she should be recognised for her efforts. -Bar staff came across friendly and helpful. -A selection of Ice creams and ice lollies were included at both pool bars, along with slushes. Be aware the items on the large posters at the bars aren’t included, refer to the smaller laminated menus on the bar to see what is included. -The room was clean and spacious - the only positives you can take from the room.-The reception staff were great upon check in, although some could do with some training in customer service. There is a small gym and children’s play area which is in the shade - perfect if it’s hot. Negatives:-Two of the bars within the barrier segregating the baby pool and larger pools have bars missing allowing children to swim between them - a safety concern!! -The whole hotel needs a major renovation - the place is tired, with broken tiles, missing lift electrics with exposed cables (floor 7 block H). -Smoking areas are located at entrances into the hotel from the pool area. -Cleanliness in external areas and in common areas needs to be addressed. It probably doesn’t help when guests eat at sun loungers and leave dirty plates lying around - it’s a personal bug-bare. -The beds were very uncomfortable. -The air con unit leaked repeatedly for 7 days. We reported this to reception on a number of occasions to reception with no resolution. The water pooling on the floor caused the youngest child to slip on the tiled floor. Photo included of this. - Drinks - the beer at the pool bar is horrific - may as well be the slop from the beer pump tray. Soft drinks were flat in most of the self serve dispensers. Water dispensers would be a good addition!- Missing, loose and broken tiles around the hotel including outside of lifts and in busy communal areas - this needs major attention and isn’t just in one location. There were loose and broken tiles around the pool on floor 0. - Condition of the areas around the main pool (floor 0). The decking needs attention- missing fixings, very hot (it’s dark in colour) and very slippery. Over the 7 days we were there, I saw a number of people (adults and children) slip and cause injuries. We personally wouldn’t visit again until such time as this hotel receives a full refurbishment, given the price point of the hotel and its faults (see below). There are far better hotels in Costa Adeje around a similar price point.

  • User:Caroline M

    Trip type: Family

    Not so great if honest good and bad for me and family food hit and miss but went all Inclusive IF u need low salt or don't

    rating27 May 2026

    Not so great if honest for me and family

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