


18+ photos
Located in the heart of Puerto Santiago, the hotel is 400 metres away from Playa de la Arena, and a short walk from the Los Gigantes cliff, the commercial centre and the sporty area with bowling, tennis, fishing and water sports.

Calle de Jose Gonzalez Gonzalez, s/n
Check-in from 2:00 PM · Check-out by 12:00 PM

Calle de Jose Gonzalez Gonzalez, s/n
Check-in from 2:00 PM · Check-out by 12:00 PM
Average
1677 reviewsUser: lorraine_crowther
Trip type: Couples
Awful hotel
Where do I begin 2 days into our holiday we went out for a drink, came back at around midnight and we had never been told that they shut the doors at a certain time, we were left banging on the doors until we were finally let in, after 1/2 an hour. Rooms are clean but really need a refurbishment, bar is awful, no air-conditioning, staff are up and down, 2nd day of our holiday and already looking f… Where do I begin 2 days into our holiday we went out for a drink, came back at around midnight and we had never been told that they shut the doors at a certain time, we were left banging on the doors until we were finally let in, after 1/2 an hour. Rooms are c…
User: Tayler s
Trip type: Couples
How is this a four star hotel? No wonder everyone looks miserable.
Honestly, I am so annoyed with this hotel. How is this a four-star hotel? I genuinely don’t understand.The hotel offers food three times a day — breakfast, lunch and dinner — and I can truly say this is the worst food I have ever tasted. I have literally spat out my food at every meal because it is that disgusting. There is absolutely no seasoning and no flavour. I honestly feel like prison food w… Honestly, I am so annoyed with this hotel. How is this a four-star hotel? I genuinely don’t understand.The hotel offers food three times a day — breakfast, lunch and dinner — and I can truly say this is the worst food I have ever tasted. I have literally spat…
User: Resort08528662736
Trip type: Couples
Disappointing
The hotel is clean and the bed was comfortable. Bathroom need upgrading, cracked tiles, the flush mechanism came off in my hand. The shower mechanism also broken.The food is extremely bland and uninspiring. Also they start putting it out an hour before the dining room opens. I suspect this is what made me quite poorly. Probably the worst hotel we have ever stayed in.You have to pay a deposit for t… The hotel is clean and the bed was comfortable. Bathroom need upgrading, cracked tiles, the flush mechanism came off in my hand. The shower mechanism also broken.The food is extremely bland and uninspiring. Also they start putting it out an hour before the din…
User: Andybhoy1972
Trip type: Couples
Nice hotel ideally placed 5 days half board stay
We had only booked a 5 day stay....we had upgraded to a sea view.... a great decision imo, A/C was free but a charge for security safe.The hotel is very clean and staff are helpful and we never encountered any issues.Naria on the check-in desk was very helpful whenever we needed anything, also on the bar in the piano room / entertainment room Laura and Abril were very good at keeping the drinks co… We had only booked a 5 day stay....we had upgraded to a sea view.... a great decision imo, A/C was free but a charge for security safe.The hotel is very clean and staff are helpful and we never encountered any issues.Naria on the check-in desk was very helpful…
User: Mollie D
Trip type: Couples
Our trip
On the whole you really can’t complain for what you get here. We went in summer holidays so was a little expensive however it was very chilled more couples than kids at the hotel so was quite relaxed. Initially I was worried about the pool and sunbed area as it looked very small on pictures. However this is the first hotel I’ve been to where there isn’t sunbed wars no matter what time of the day y… On the whole you really can’t complain for what you get here. We went in summer holidays so was a little expensive however it was very chilled more couples than kids at the hotel so was quite relaxed. Initially I was worried about the pool and sunbed area as i…
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