Catalonia Oro Negro

Name: Catalonia Oro Negro
Address: Arq. Gómez Cuesta 14, Tenerife, spain
Telephone: +44-204-505-9777
Rating: 3.9

Playa de las Americas, Tenerife, Canary Islands, Spain

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About Catalonia Oro Negro

location

The hotel is located in the tourist centre just a stone's throw from links to the public transport network; the beach and the town centre are just 500 m away.

facility

The hotel has 6 single rooms and 269 double rooms, which are located on 9 storeys and are reachable by lift. English-speaking staff at the 24-hour reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A fax machine is available for guests' business needs.

rooms

Rooms are equipped with air conditioning, adjustable central heating and a fan. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. A variety of activities such as cycling/mountain biking, tennis, bocce, volleyball, crazy golf and golf or, for a fee, archery, are offered at the hotel. With windsurfing, paddle boating, snorkelling, diving, water aerobics and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, bowling, squash, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and a solarium. Additional leisure activities include an entertainment programme, a kids' club and a dance club.

meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Staff are also happy to provide gluten-free meals. The show cooking is a particularly special attraction.

Amenities at Catalonia Oro Negro

Facilities
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  24-hour reception
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Café
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  Car Park
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  Conference Room
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  Currency Exchange
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  Disability-friendly
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  Foyer
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  Games room
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  Hairdresser
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  Hotel Safe
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  Kids Club
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Nightclub
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  Pets
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  Playground
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  TV Room
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  Wifi
Hygiene
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective hygiene screens
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  Protective masks for guests
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants
Meals
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  Breakfast Buffet
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  Evening Buffet
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  Full Board
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  Half Board
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  Lunch Buffet
Sport/Entertainment
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  Aerobics
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  Aqua aerobics
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  Archery
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  Billiards/Snooker
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  Bocce
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  Bowling
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  Children's Pool
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  Cycling/Mountain Biking
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  Darts
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  Diving
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  Golf
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  Gym
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  Indoor Pool
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  Massage
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  Minigolf
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  Number of Pools
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  Outdoor Pool(s)
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  Parasols
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  Pedalo
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  Sauna
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  Squash
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  Sun loungers
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  Sun terrace
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  Swimming Pool
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  Table Tennis
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  Tanning Studio/Solarium
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  Tennis
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  Windsurfing

Location

Around this property:

Public Transport

100 m

Beach

500 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1323

Very Good

1479

Average

638

Poor

212

Terrible

185

Recent Reviews: 3837

User:Donna M
Trip type: Family
Excellent experience
24 Apr 2026
Great experience reception staff excellent Our room excellent, food and drinks excellent, location excellent, hotel standards excellent
User:Maxine R
Trip type: Couples
Great holiday ❤️
24 Apr 2026
Arrived at the hotel room was ready , we was in room 338 overlooking the pool. The room was a little dated but kept clean daily and dress towels .The half board food was ok staff in dining room were ok.Hotel was clean .The staff in Daniels bar were great very friendly.The entertainment team were fab and were very friendly .Love this hotel been 6 times know Thankyou for a great stay
User:Sue E
Trip type: Couples
Food and entertainment second to none!
18 Apr 2026
Lovely hotel, helpful staff, very clean, nice pool, great choice of delicious food and brilliant entertainment! I would definitely recommend and plan to return!
User:Claire H
Trip type: Family
Good location, no issues
14 Apr 2026
Good location and good selection of food available at breakfast, pool was freezing but that's expected in December - was strange how the sunbeds were all locked up and opened at 10am on the dot but we always managed to find a couple of spare beds when we got back to the hotel early afternoon. Room was a good size, no noise whatsoever and bed was comfy. We did have to ask for towels to be changed a couple of times but not an issue. You definitely get what you pay for and for a winter break we didn't have any concerns.
User:Stuart M
Trip type: Couples
Not the Ritz but value for money
11 Apr 2026
Just got back from a week staying here. The room we stayed in was a little on the small side, dated, and had garden views as we were on floor 2, it did smell of drains to start with and the hotel offered us a room change the next day, but the smell went after we'd been using the bathroom so was fine. The balcony door however didn't have a lock on which we found strange though being at a lower floor level, would recommend they fit them for security reasons. The room wasn't cleaned or beds changed in the week we were there, the maids just make the beds and replace any used towels, that's it. As a maintenance engineer myself, the hotel does require their maintenance staff to maintain the hotel a little better, the corridor areas to rooms definitely need a spruce up, but overall it's really not too bad, especially in the main reception area. Also we didn't see any signs around the pool for shallow or deep areas, but we could of missed them, something to note if you have children, they do have a lifeguard on duty. Breakfast wasn't the best food wise, and we both couldn't drink their tea or coffee as it was awful, but the evening meals in general were fine, we always found something to eat and had no issues there. We did see that the hotel made a decent effort to put on evening entertainment, but it wasn't for us, we prefered to go out. The location is this hotels best asset. It's a 5 to 10 minute walk into Playa and from there you can explore the whole surrounding areas, it's so handy. Would we stay again? Yes! Is the hotel a little tired? Yes! But overall we enjoyed our week there. The hotel waiting staff work tirelessly and we found them very friendly. If you're looking for a week away in the sun its a decent hotel for what we paid, it's not the Ritz but we've certainly stayed in a lot worse, and it was value for money. Some poor reviews of this hotel on here are a little over the top in our opinion.