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El Marques Palace By Intercorp Hotel Group

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El Marques Palace By Intercorp Hotel Group

locationPuerto Santiago, Tenerife

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About El Marques Palace By Intercorp Hotel GroupAbout El Marques Palace By Intercorp Hotel Group

Location

This pleasant aparthotel is centrally located in the tourist resort of Puerto de Santiago just 300 m from the nearest inviting beach and turquoise blue waters as well as the resort centre. It is just a stone's throw to links to the public transport network as well as to a diverse selection of shopping venues, restaurants, bars, cafés and many more nightlife venues.

Facility

The apartment hotel has 150 rooms and 32 apartments, which are located on 4 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. The grounds of the apartment hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Rooms feature a living room, a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe provides secure storage for guests' personal property. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, stovetop, microwave and tea/coffee station. Other amenities available include a washing machine, an ironing set and a trouser press. A direct dial telephone, a TV and WiFi are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

No matter the weather, guests can take an energising swim in one of the 2 indoor and outdoor pools. There is also a special swimming area just for kids. Sun loungers and parasols are available on the sun terrace. There is a poolside snack bar as well. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, golf, fishing and horse riding. With windsurfing, canoeing, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the apartment hotel, including a sauna, a beauty salon, massage treatments and a solarium. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

Dining facilities include a restaurant with air conditioning, a café and a bar. Catering options include half board, full board and all-inclusive. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. In addition, special catering options and snacks are available.

Amenities at El Marques Palace By Intercorp Hotel Group Amenities at El Marques Palace By Intercorp Hotel Group

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Public Transport

25 m

Beach

300 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

158

Very Good

178

Average

52

Poor

25

Terrible

18

Recent Reviews: 431

  • User:256graemeb

    Trip type: Couples

    Good 4 night Pre Crimbo Jolly

    rating25 Dec 2025

    This is the 7th time we have stayed here.This time we booked a 2 bed apartment so we could have 2 bathrooms, & 2 Toilets!Apartment as previous, was tidy, well equipped, but oh so dated. The bed was comfortable, but the sofa is not at all comfortable.Reception Staff are very helpful, & apparently there will be refurbishment after Easter 2026, let's hope so as the place certainly needs it. Let's hope they put in showers instead of the current slippy baths, as Mrs B slipped & fell out the bath, & when we told the Receptionist about the broken shower rail she offered us a bath mat, better late than never. So hopefully the place gets its refurbishment & earns a 5☆ review next time.

  • User:Destination487882

    Trip type: Family

    AVOID AT ALL COSTS

    rating07 Oct 2025

    Avoid at all cost. No wonder this hotel had 5 people around the pool every day since being here most days there was only 2 or 3 people around the pool. We a family of 4 were the only ones in the pool the whole week. Let remember this hotel is SELF CATERING with a small pool bar. The menu is way overpriced for a bowl of pasta 14.95. The kids got out of the pool and came to have a brioche each and 4 staff were on us like flies. Demanding we do not let the kids wat the brioche. Yet u can eat food and drinks purchased at the bar. Am I missing something here when u pay and have already done ur food shop as they do not have restaurants onsite only a pool bar. The staff were so ignorant and we felt so intimated. All for kids havin a brioche. Please please avoid this hotel we have been to many other hotels and never ever a problem. The hotel is not busy and I now understand why. Staff are ignorant and we have not had a nice experience in this hotel. Do yourselves a favour and spend ur hard earned money somewhere else

  • User:Brenda R

    Trip type: Couples

    Holiday 2025

    rating04 Oct 2025

    Nice resort, apartment was spacious and could see some of sea from balcony. , reception staff very helpful, near bus stop and Aldi,s and short walk into las Giantess. Liked swimming pool although across the road. Would have liked more entertainment, did support entertainment on two nights when it was on and also the paella lunch.

  • User:jonlM9800AC

    Trip type:

    Great stay!

    rating06 Sept 2025

    Pleasantly surprised my main floor unit still had a view with a balcony. No real AC on the top floor but didn't really need it when opening up all shutters/windows. May be a tough sleep if using the pullout on that floor - would maybe need a fan.They need new shower curtains as the material sort of sticks to you in the small shower space. Considering that's the only real issue I was very pleased. Hotel staff was friendly and I arrived late due to a delayed flight so I was happy to see security immediately let me in and check me in giving me a key and telling me where my place was.Restaurant staff aren't as quick as North America hospitality but anyone travelling in Spain should be used to a less urgent/more relaxed system.Would be hard to sleep in that bed for longer than 7 nights. Again not a major fault considering how nice the area is.

  • User:Gearoid R

    Trip type: Family

    Will not be booking this hotel again the staff in the snack bar especially the woman she has serious issues

    rating03 Sept 2025

    Rooms where amazing the pool was great kids loved it but the people who run the snack bar are by far the cheekiest people I've meet

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