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H10 Big Sur

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H10 Big Sur

locationLos Cristianos, Tenerife

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About H10 Big SurAbout H10 Big Sur

Location

This hotel is situated in the former fishing village of Los Cristianos. The hotel is fabulously situated amidst charming gardens and just across the promenade from the sea, thus offering wonderful views out over the ocean and the harbour. The rear of the hotel backs onto a residential street. The resort centre, with its numerous shopping and entertainment venues, bars and restaurants, is around 500 m from the hotel. It is just a short 400-metre walk to the resort beach of Los Cristianos and public transport departs from a stop directly in front of the hotel. The airport is approximately 15 km away.

Facility

The hotel has 2 suites, 15 single rooms and 156 double rooms, which are located on 8 storeys and are reachable by 2 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A fax machine is available for guests' business needs.

Rooms

Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. In most units, a balcony with sea views provides an ideal place to relax. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a plug adapter and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 173 non-smoking rooms and smoking rooms.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. For guests who wish to keep active, cycling/mountain biking, bocce and golf are available. Water sports enthusiasts are offered water aerobics. The hotel offers numerous indoor sports, including a gym, table tennis, yoga and aerobics or, for a fee, billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, hydrotherapy treatments and a solarium. Leisure facilities include an entertainment programme, live music, a dance club, a casino and a nightclub.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Catering options include half board and full board. A generous breakfast buffet, a lunch à la carte and a comprehensive dinner buffet offer plenty of delicious variety. Special meals, including diet meals, are also available. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at H10 Big Sur Amenities at H10 Big Sur

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Casino

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

    • -

      Nightclub

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Bocce

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      Cycling/Mountain Biking

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      Entertainment Programme

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

20 m

Beach

250 m

Golf Course

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2293

Very Good

989

Average

327

Poor

100

Terrible

45

Recent Reviews: 3754

  • User:SUSANWestYorkshire

    Trip type: Couples

    Great Boutique Hotel

    rating22 Apr 2026

    This was our 4th stay and would always stay when we visit Tenerife . It’s spotlessly clean and in a great spot . The staff are helpful and friendly. Our sea view room had a huge balcony with sun beds . We only have breakfast so can’t comment on the evening meal . The breakfast is varied and plentiful and our only minor moan ( sounds trivial I know ) is the fried eggs look like they have been in a car crash - burnt at the bottom and very under done on the top . As I say just a minor moan - would stay again in a heartbeat ❤️ Xavier Garcia, Director General at H10 Big Sur - Adults Only, responded to this review Dear SUSANWestYorkshire,Thank you so much for taking the time to share a review of your recent stay with us. Feedback like yours is incredibly valuable for us and for future guests.We would love to welcome you back and make your next stay even more enjoyable.Thank you again for your review.Kind regards,Xavier Garcia, General Manager

  • User:David H

    Trip type: Couples

    Disappointing Hotel - Beware of Leaking Ceiling

    rating20 Apr 2026

    If you look through these reviews you will see that many people really like this hotel and give it 5 stars. I can see what they like and why they go these year after year but our experience was not so good.We paid for a sea view room and we were given room 121 on the first floor right at the north end of the hotel. Yes, we could just see the sea through the big trees in the way. It is smaller than most of the other rooms. It’s also right above the bar so we had nightly entertainment delivered to our room regardless of whether we wanted it or not. I believe they gave us probably the worst room in the hotel. If you look at a picture of the hotel you can see that the balconies on the first and second floors stick out from the rest of the building. So the ceiling of a first floor room is the balcony floor of the room above. On our last night there was a big storm with lots of rain. The rain come into our room via a light fitting in the ceiling - electricity and water make a very dangerous hazard! The bed, bedside cabinetwork and everything on it were soaked.We called reception and a man came to look. He went away and came later to tell us to move to another room for the night. A much nicer room than ours but the view at the back of the hotel is awful. Look at some of the 3 star (and less) reviews to see comments about the views from the rear of the hotel. Apart from that the hotel is old and looks tired in places. The lifts are old and slow. The carpet in the corridor to our room was threadbare in places, not what we expected for such an expensive hotel Xavier Garcia, Director General at H10 Big Sur - Adults Only, responded to this review Dear A1994VFdavidh,Thank you so much for taking the time to share a review of your recent stay with us.We have taken note of all your comments. We regret not having met your expectations and hope that you will give us another opportunity in the future.Kind regards,Xavier Garcia, General Manager

  • User:David D

    Trip type: Couples

    Well worth a visit

    rating15 Apr 2026

    Stayed for 7 nights in AprilReception staff very friendly on arrival with complimentary glass of fizz most welcome . Explained everything we needed to know Stayed in a terrace room on floor 2 Great view of pool and sea across promenade . Ferries are constant but we quite enjoy that activity . Pool very clean and spacious with plants of subbed although I suspect not so easy in peak season but if you go with terrace with sea view you have sun lingers and chairs on the terrace with lots of sun through the day Rooms are clean and made daily with a weekly sheet change . Nice touch for our level of room of a gift left in room daily . Not sure if this applies to all gradesBreakfast was good but we didn’t try evening meal as we prefer to dine out Position very good with only a short walk to the resort restaurants with amply very close . Americanos only a 30-40 minute stroll Overall a really nice stay and would def go back Xavier Garcia, Director General at H10 Big Sur - Adults Only, responded to this review Dear David D,Thank you so much for taking the time to share a review of your recent stay with us. Feedback like yours is incredibly valuable for us and for future guests.We would love to welcome you back and make your next stay even more enjoyable.Thank you again for your review.Kind regards,Xavier Garcia, General Manager

  • User:Meander815693

    Trip type: Couples

    Top Hotel

    rating12 Apr 2026

    Really nice hotel. Well maintained and clean with great a great workforce. Nice pool area and right on top of the sea Xavier Garcia, Director General at H10 Big Sur - Adults Only, responded to this review Dear Meander815693,Thank you so much for taking the time to share a review of your recent stay with us. Feedback like yours is incredibly valuable for us and for future guests.We would love to welcome you back and make your next stay even more enjoyable.Thank you again for your review.Kind regards,Xavier Garcia, General Manager

  • User:amandaw480

    Trip type: Family

    5 day break

    rating08 Apr 2026

    Came with my daughter for a nice break 3-8 April, we arrived at the hotel at 1pm being dropped off by coach st the road side of the hotel. There is a very large slope down to the hotel I nearly list my case as it was running away from me, im sure some like myself found this difficult!We were greeted by the lovely Llana who checked us in and gave us a glass of cava, most welcome. Our room was ready as the hotel was exceptionally quiet. Room 312 nice sea view and twin beds as requested. I'd asked for mattress toppers in advance but still needed more as beds very firm but was fine with 4 on!! Housekeeping and ALLataff across this hotel outstanding. Food lovely, but often Luke warm. Eggs and bacon pre fried so ask chef to fry more whole u wait. Great coice of food. Reall6 good entertainment at night but only on 9.15-10.15 its not long enough, then no background music after that. Weather was nice while we were there and only a handful of people round the pool. Great location on the beach, bars & restaurants plentiful, nice holiday, with a few weeks would have given 5 stars. Xavier Garcia, Director General at H10 Big Sur - Adults Only, responded to this review Dear amandaw480,Thank you so much for taking the time to share a review of your recent stay with us. Feedback like yours is incredibly valuable for us and for future guests.We would love to welcome you back and make your next stay even more enjoyable.Thank you again for your review.Kind regards,Xavier Garcia, General Manager

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