Hotel Af Valle Orotava

Recent Reviews: 554

• User:Passenger10075214989

  Trip type: Family

  AVOID

  13 Mar 2026

  Where do I start??I have no words other than DO NOT book to stay here unless u like being treated like utter crap and having your drink thrown over u from the bar man,Absolutely disgusting services paid for all inclusive and we have had to eat out everyday spending more money reception fob u off saying u have to wait for manager to come in which she never doesRooms are a disgrace nothing like wot is advertised on the website what so everNever been 4* hotel if I could rate this 0* I would.Avoid at all costs to save ur money

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• User:knuddo

  Trip type: Solo travel

  Hotel Magec - Jan/Feb 26

  02 Feb 2026

  3rd time staying here, some bad reviews about this hotel, but I have never had a bad experience, always been absolutely fine and great value for the money paid, I have not been in high season so my review is based on Jan/Feb last time was Oct/Nov.It's cheap and cheerfull, Breakfast is great, its a buffet, cooked food is sometimes not hot but there is a microwave at the end of the galley so no probs there, plenty to choose from, Bacon, fried eggs scrambled,boiled,fried, lots of breads to toast, hot dog style sausage, plenty of pastries and sweet stuff, ceriels, all good.Rooms are dated but clean and tidy, if you have issues speak up, too many wait to complain after they get home, the staff are lovely and friendly and if they can help you they will.The sister hotel is across the road and its a lot more expensive, there is a reason for that, you get what you pay for at both hotels.Rooftop swimming pool with great views.Catch the 343 bus from south Airport, drops you at bus station about 300 meters away, car hire is cheap but finding a space can be dificult,

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• User:andreimB3245EV

  Trip type: Friends getaway

  A lovely hotel.

  26 Dec 2025

  I wholeheartedly endorse this hotel for anyone looking for a fantastic deal. It's a mid-range establishment, and it provides a comfortable, dependable, and enjoyable experience without going overboard. The rooms are spotless, well-kept, and thoughtfully furnished with everything you need for a restful stay. The staff is friendly, professional, and always available to assist with any requests or offer local recommendations. Both check-in and check-out are quick and easy. The location is convenient, making it simple to get to major sights, eateries, and public transport. Breakfast is fresh, diverse, and satisfying, giving you a solid start to your day. All in all, the hotel fosters a warm, inviting atmosphere where the quality of service is clearly above and beyond. Whether you're travelling for business or pleasure, this hotel is a wise choice, striking a good balance between comfort, service, and cost.

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• User:Inga R

  Trip type: Family

  Do not recommend

  24 Dec 2025

  Honest ReviewFrom the moment we arrived, it was clear this is not a 4-star hotel — at best, I would rate it 2 stars.The rooms are acceptable but very dated. They were cleaned daily if requested, which is a positive. However, the beds are extremely uncomfortable and the pillows are terrible — so thin it felt like sleeping without one. I had to fold mine in half just to get some support.The food was very disappointing.Breakfast was exactly the same every day with very limited choice.Lunch and dinner were hit and miss, and most food was served cold.The dining staff were unwelcoming and rude.One of the most embarrassing experiences was being chased to the lift by a staff member because I took a single tangerine out of the dining area. You’re also not allowed to re-enter the dining room — even if you just want dessert later. If you try, you’re told you must pay extra, often rudely.The bar staff were no better. If you’re on an all-inclusive package, they make you feel like a second-class customer compared to those paying for drinks.On the first night, I was bitten by bugs, leaving visible bites on my arms, neck, back, and even my forehead — which completely ruined my holiday photos and comfort.The only real positive is the location, which is excellent and within walking distance of everything. Also, reception staff were genuinely welcoming and helpful, which was appreciated.I’ve been on many holidays, and unfortunately, this was one of the worst experiences I’ve had. I would not recommend this hotel to anyone. Also gym was out of order and never been open . Pool on roof is tiny and only limited sun loungers.

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• User:I3490IPjohnm

  Trip type: Family

  Great value, enjoyable stay

  19 Dec 2025

  Currently staying at this hotel, I honestly can’t understand the negative reviews, the hotel is in a good location, close to Plaza del Charco and the bus station. The staff are friendly and helpful. Our rooms are well equipped and a good size. We are all inclusive and there are adequate food and drink choices for all our party. Everything is clean and although some areas are a little tired, I understand that a refurbishment is planned in the new year.Some people must expect five star luxury for a three star price. Get real folks, this is a great value hotel.

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