


63+ photos
Ideal for beach holidaymakers, this hotel lies in the heart of Puerto de la Cruz, near the sea.

C/ Cupido 12
Check-in from 2:00 PM · Check-out by 12:00 PM

C/ Cupido 12
Check-in from 2:00 PM · Check-out by 12:00 PM
Poor
552 reviewsUser: Passenger10075214989
Trip type: Family
AVOID
Where do I start??I have no words other than DO NOT book to stay here unless u like being treated like utter crap and having your drink thrown over u from the bar man,Absolutely disgusting services paid for all inclusive and we have had to eat out everyday spending more money reception fob u off saying u have to wait for manager to come in which she never doesRooms are a disgrace nothing like wot… Where do I start??I have no words other than DO NOT book to stay here unless u like being treated like utter crap and having your drink thrown over u from the bar man,Absolutely disgusting services paid for all inclusive and we have had to eat out everyday spe…
User: knuddo
Trip type: Solo travel
Hotel Magec - Jan/Feb 26
3rd time staying here, some bad reviews about this hotel, but I have never had a bad experience, always been absolutely fine and great value for the money paid, I have not been in high season so my review is based on Jan/Feb last time was Oct/Nov.It's cheap and cheerfull, Breakfast is great, its a buffet, cooked food is sometimes not hot but there is a microwave at the end of the galley so no prob… 3rd time staying here, some bad reviews about this hotel, but I have never had a bad experience, always been absolutely fine and great value for the money paid, I have not been in high season so my review is based on Jan/Feb last time was Oct/Nov.It's cheap an…
User: andreimB3245EV
Trip type: Friends getaway
A lovely hotel.
I wholeheartedly endorse this hotel for anyone looking for a fantastic deal. It's a mid-range establishment, and it provides a comfortable, dependable, and enjoyable experience without going overboard. The rooms are spotless, well-kept, and thoughtfully furnished with everything you need for a restful stay. The staff is friendly, professional, and always available to assist with any requests or of… I wholeheartedly endorse this hotel for anyone looking for a fantastic deal. It's a mid-range establishment, and it provides a comfortable, dependable, and enjoyable experience without going overboard. The rooms are spotless, well-kept, and thoughtfully furnis…
User: Inga R
Trip type: Family
Do not recommend
Honest ReviewFrom the moment we arrived, it was clear this is not a 4-star hotel — at best, I would rate it 2 stars.The rooms are acceptable but very dated. They were cleaned daily if requested, which is a positive. However, the beds are extremely uncomfortable and the pillows are terrible — so thin it felt like sleeping without one. I had to fold mine in half just to get some support.The food was… Honest ReviewFrom the moment we arrived, it was clear this is not a 4-star hotel — at best, I would rate it 2 stars.The rooms are acceptable but very dated. They were cleaned daily if requested, which is a positive. However, the beds are extremely uncomfortabl…
User: I3490IPjohnm
Trip type: Family
Great value, enjoyable stay
Currently staying at this hotel, I honestly can’t understand the negative reviews, the hotel is in a good location, close to Plaza del Charco and the bus station. The staff are friendly and helpful. Our rooms are well equipped and a good size. We are all inclusive and there are adequate food and drink choices for all our party. Everything is clean and although some areas are a little tired, I unde… Currently staying at this hotel, I honestly can’t understand the negative reviews, the hotel is in a good location, close to Plaza del Charco and the bus station. The staff are friendly and helpful. Our rooms are well equipped and a good size. We are all inclu…
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