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Hotel Atlantic El Tope

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Hotel Atlantic El Tope

locationPuerto de la Cruz, Tenerife

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About Hotel Atlantic El TopeAbout Hotel Atlantic El Tope

Location

This hotel is located in an ideal situation in Puerto de la Cruz and commands stunning views over the town in the direction of Teide. The town centre, the sand washed by the Atlantic, the exotic Lagos de Martiánez swimming pool complex and a shopping centre are all situated just 500 m away. This establishment is 28 km from Tenerife North Airport and 90 km from Tenerife Sur Airport.

Facility

The hotel was modernised in 2025. Guests have a choice of 224 rooms, including 113 double rooms, located in a 7-storey main building and a 2-storey auxiliary building. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 3 lifts. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A business centre with fax machine and projector is available.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and include a double bed or a queen-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. 10 wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. 28 family rooms are available for parents with children.

Sport

Guests can go for an energising swim at the freshwater pool complex (in part heated). A hot tub invites guests to soothe their muscles (for a fee), and a poolside snack bar will take care of any hungry bellies. A terrace with sun loungers and parasols is available. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Water sports enthusiasts are offered diving. Table tennis and billiards or, for a fee, a gym, are among the sport and leisure options available. A wellness area with a solarium is available to guests. For a fee, a sauna are also offered. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

Dining facilities include a restaurant with air conditioning, a dining room, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Atlantic El Tope Amenities at Hotel Atlantic El Tope

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Bocce

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Darts

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      Diving

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      Golf

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      Gym

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      Heated Pool(s)

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      Horse Riding

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

City Centre

500 m

Beach

500 m

Shopping opportunities

500 m

Park

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

582

Very Good

569

Average

281

Poor

114

Terrible

118

Recent Reviews: 1664

  • User:Gceo4

    Trip type: Friends getaway

    Average but mainly due to room allocation

    rating03 Apr 2026

    Nice hotel relatively close to the beach. However not great for people with walking disability. Positioned on a hill with either approximately 200 steps or a steep hill to negotiate. Breakfast was good but dinner disappointing. One main bug bear was the location of our room. We were allocated a room below reception. The corridor was dark and dingy, not appealing at all. The room itself was large and clean, no balcony and due to the fact that you looked out on scrub land, you were unable to leave the window open or you were inundated with bugs. Request an upgrade if allocated these rooms. Otherwise our friends room on the 6th floor was good. We found some of the reception staff difficult to deal with, otherwise other staff were very nice. I would rate this hotel as average.

  • User:Derek O

    Trip type: Couples

    Bore off

    rating05 Feb 2026

    Moan moan moan, all the boring so called "reviewers" leaving bad reviews. Hahaha, you're here in winter, you paid half the summer price, you should know that the Spanish renovate their hotels at this time of year. Ahhhhhh diddummmmms, was it a bit noisy for you. Staff lovely, food fine, drinks cheap and fine, accommodation very nice, especially in the recently renovated rooms. Overall, fabulous value for money, unless you're a boring, moaning imbecile.

  • User:Alibali27

    Trip type: Solo travel

    Beautiful Hotel in fab location

    rating04 Feb 2026

    I was quite apprehensive going to the El Tope as I had read so many bad reviews. I knew as a solo traveller going with TUI I would probably be in a basement room which are talked about with horror by some reviewers. I was in 005 a basement room and I really liked it, felt very safe and had a fantastic panoramic view over the town centre and sea, the window was huge and the room was spotlessly clean and comfortable. I felt very well looked after with lots of changes of towels etc and the bed was very comfortable. I slept very well every night.The staff were all very professional and friendly. In the dining room I never had to wait more than a few minutes for the waiter to take my drinks order. There is no cash everything gets charged to your room and my bar bill at the end of the holiday was a very reasonable £85 that included a wine and water every night and some drinks at the bar. The entertainment wasn’t the best but I was quite happy sitting after dinner with a cocktail reading a book and listening to whatever was on. Location wise its half way between everything a quick 2 minute walk down around 120 steps or a 5 minute walk downhill. Coming back there are plenty stops on the steps going up or the hill isn’t too bad if you are fully mobile. A taxi was around 8 euros including a 2 euro tip from Plaza El Charco and there is a big supermarket right beside the taxi rank which is very reasonable. If you want night life there is some good places to go Tasca Minguis, Molly Malones, the quiz at the Robin Hood and to watch football etc The Beehive as well as some fantastic eateries all over the town. The Martianez shopping centre at the bottom of the steps has some great shopping and a big supermarket and there is a small supermarket right next to the hotel. It is very well located with fantastic views and the roof top bar has amazing views and lovely cocktails.Best of all for me in the hotel was the food. The dining room had a lovely ambiance and the food selection was outstanding. I don’t know why so many reviews said the food wasn’t good, in my opinion it was amazing. Breakfast has a huge selection of everything and at night the evening meal was fab. Brilliant salad selection, lots of veg, a roast every day, lots of different main courses to choose from and all the desserts were yummy. So please don’t be put off by the reviews. Next time I visit PDLC I will definitely be staying here again.

  • User:pjc00

    Trip type: Couples

    Bad experience.

    rating26 Jan 2026

    Absolutely Dire, pneumatic drills going, said there maybe some minor work going on. !!! Noise in room horrendous, even by pool area. Said it will go on for the remainder of our stay. Staff not interested. Food poor, service poor. St great expense to ourselves we are changing hotels. Jet 2 said they'd meet with us. Can't see what they can do. Only after we booked did a prompter come up to say there might be some work going on. Very disappointed.

  • User:Fern S

    Trip type: Couples

    Very average

    rating20 Jan 2026

    We came here on a jet 2 holiday and whilst the hotel was clean and “renovated” I wouldn’t give it a five star. The food in the buffet was very mediocre buffet food with both me and my partner who aren’t picky eaters mainly eating the pizza and pasta as the rest of the food was a lot of stew and soups which we just didn’t enjoy despite trying. The staff often acted very frustrated when simply asking them to do their job like asking the bar staff for a drink would lead them to acting annoyed. One staff member Beatriz deserves a seperate review as she was amazing, very funny kind and happy we really appreciated her. I wish there was more warning of how steep of a hill this hotel is placed as we were fine but if you have limited mobility you are going to struggle to get around unless you pay the extortionate price for taxis. When you check in don’t be fooled when they tell you you can get better prices for attractions if you book through them as it’s the same prices as the website. Strong upside was the hotels local cat that roamed outside but other then that it was a very average hotel with average food and average rooms. You’re also a while away from anything interesting so if you’re doing a relaxing holiday it’s fine but the pool is freezing cold so be warned and one of the buffet staff Joseph was quite predatory as soon as I went to the buffet alone and without my boyfriend he whispered I was beautiful and then came back to my table to give me his Instagram on a post it note. I will commend how jet2 and the manager handled this and apologised but it’s worth noting if your a solo traveler or going in a couple as it left me feeling a bit wary of going around the hotel alone especially to the buffet.

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