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Hotel Botanico & The Oriental Spa Garden

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Hotel Botanico & The Oriental Spa Garden

locationPuerto de la Cruz, Tenerife

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About Hotel Botanico & The Oriental Spa GardenAbout Hotel Botanico & The Oriental Spa Garden

Location

This prestigious traditional hotel is situated in a somewhat elevated location in the quiet villa quarter of La Paz, close to the botanical gardens. The centre of Puerto de la Cruz, the beach and the seawater swimming pools are about 1500 m away. A shuttle bus service runs several times a day on weekdays and Saturday morning. Countless shops, bars, pubs and restaurants are located in the immediate vicinity. The nearest public transport links are roughly 50 m away. A casino is to be found in the town centre.

Facility

The hotel has 32 junior suites, 15 suites and 205 double rooms, which are located on 5 storeys and are reachable by lift. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. All rooms are carpeted and include a queen-sized bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a stereo system and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and 252 non-smoking rooms.

Sport

Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. The hotel offers an extensive outdoor sport and leisure programme, which includes cycling/mountain biking and horse riding. For a fee, guests can also enjoy tennis, golf and a putting green. A number of sports are available, including water sports such as water skiing, kitesurfing, jet skiing, banana boat rides, sailing, kayaking, diving and water aerobics. For a fee, guests can also enjoy snorkelling and aquafit. The hotel offers a range of indoor sporting activities, for example a gym, table tennis, billiards, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam, a beauty salon, anti-ageing treatments, Ayurveda treatments and a solarium. Subject to charge: massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music and a casino.

Meals

Dining facilities include a breakfast room, a café and a bar. Delicious specialities await guests in 4 non-smoking, air-conditioned restaurants. Catering options include bed and breakfast and half board. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, gluten-free meals, children's meals and organic food can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Botanico & The Oriental Spa Garden Amenities at Hotel Botanico & The Oriental Spa Garden

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Casino

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Playground

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Banana Boat

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      Billiards/Snooker

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Horse Riding

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Minigolf

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Water Skiing

LocationLocation

Map preview

Around this property:

Restaurants

50 m

Bars / Pubs

50 m

Public Transport

50 m

City Centre

1.5 km

Tourist Centre

1.5 km

Beach

1.5 km

Sea

1.5 km

Bus Station

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2344

Very Good

390

Average

119

Poor

37

Terrible

34

Recent Reviews: 2924

  • User:Kingfisher8123

    Trip type: Couples

    Another memorable experience.

    rating16 Apr 2026

    Memorable stay at this amazing beautiful hotel. This is our 5th stay at this fantastic hotel. We came for my wife’s 60th birthday. The quality of service, the standard of our room was its usual impeccable standard. We stayed in a superior Ambassador suite, which had a beautiful sea view. We stayed for a week, the standard of service and the professionalism of the staff is off the scale. This hotel is the best in Puerto del la Cruz. A special thank-you to all the bar hall staff Victor and Phil, who looked after us. Our break coincided with the Easter school holidays. Although the weather was a little unsettled, on the one day we managed to get to the pool it was a little noisy with lots of young children shouting, and running around the pool area which was slightly unsettling we hadn’t experienced that before, as when we normally come it’s very quiet. We absolutely love this hotel. It’s like a home coming every time we come back. So much so we have rebooked for late September. We can’t wait to come back. Relaciones Públicas, Atención al cliente/recepción at Hotel Botanico & The Oriental Spa Garden, responded to this review Dear Jules,Thank you very much for your wonderful review and for your continued loyalty to Hotel Botánico & The Oriental Spa Garden.We are truly delighted to know that your fifth stay with us was once again such a memorable experience and that you chose our hotel to celebrate such a special occasion as your wife’s 60th birthday. It is a pleasure to read that you enjoyed the comfort of your Ambassador Suite, the beautiful sea views, and the consistently high standards of service.Your kind words about our team mean a great deal to us, and we will be especially pleased to share your compliments with Víctor and Phil, who will be delighted to know they contributed to making your stay so enjoyable.We also appreciate your feedback regarding the atmosphere around the pool during your visit. As you rightly mention, this can vary depending on the time of year, and we understand how this may have differed from your previous, quieter stays. Please rest assured that your comments are noted, as guest comfort remains a priority for us.It is always a pleasure to welcome you “home,” and we are thrilled to know that you have already planned your return in September. We very much look forward to welcoming you back for another exceptional stay.Kind regards,Hotel Botánico & The Oriental Spa Garden

  • User:Dawn J

    Trip type: Couples

    Best Hotel in Tenerife

    rating16 Apr 2026

    We had an absolutely wonderful time at this Hotel, this was our 5th visit, but we never get tired of it..I was celebrating my 60th Birthday while in Tenerife..The hotel staff made my Birthday very special indeed.. they decorated our room and we had a wonderful meal in one of there restaurants which was excellent..Staff can not do enough for you.. can’t wait to visit again in September Relaciones Públicas, Atención al cliente/recepción at Hotel Botanico & The Oriental Spa Garden, responded to this review Dear Dawn,Thank you very much for your wonderful review and for your continued loyalty to Hotel Botánico & The Oriental Spa Garden.We are truly delighted to know that your fifth stay with us was once again so enjoyable, and that your 60th birthday celebration was made special by our team. It is a pleasure to hear that you appreciated the room decoration and your dining experience, moments like these are exactly what we strive to create for our guests.Your kind words about our staff mean a great deal to us, and we will be very happy to share your feedback with the entire team.We are already looking forward to welcoming you back in September for another memorable stay.Kind regards,Hotel Botánico & The Oriental Spa Garden

  • User:Cruiser18820505047

    Trip type: Friends getaway

    Charming

    rating16 Apr 2026

    Very good hotel with excellent service. The reception service was quick and easy. The suite was clean. The hotel has a Thai feel and there is an excellent Thai restaurant.l Relaciones Públicas, Atención al cliente/recepción at Hotel Botanico & The Oriental Spa Garden, responded to this review Dear Guest,Thank you very much for your kind review and for sharing your experience with us.We are delighted to know that you enjoyed your stay and appreciated the quality of our service, as well as the smooth and efficient reception experience. It is also a pleasure to read that you found your suite clean and comfortable.We are especially pleased that you enjoyed the unique Thai ambiance of the hotel and our Oriental restaurant, your compliments mean a great deal to our team.We truly hope to have the pleasure of welcoming you back to Hotel Botánico & The Oriental Spa Garden in the near future.Kind regards,Hotel Botánico & The Oriental Spa Garden

  • User:Explorer65807778487

    Trip type: Family

    Amazing stay!

    rating06 Apr 2026

    This was an amazing hotel!!! Me and my mum stayed for a week and we had the most relaxing and peaceful stay! We arrived and Adama, one of the doorman, showed us to our room, he was so friendly and helpful and was always extremely friendly whenever we saw him. The room was amazing, it had a lovely balcony and was so clean, the cleaning staff were so efficient and it was such a nice touch when they left a chocolate at turndown service. The staff were so friendly and so helpful, the waiting staff at the oriental restaurant and the Mediterranean were so lovely and attentive. The food was unbelievable, our favourite items were the tiramisu from the Mediterranean restaurant and also the pad Thai and spring rolls from the oriental, they were absolutely delicious, you have to try them! The breakfast also was amazing it had everything you could think of, it had everything from fruit, freshly made crepes, omelettes, eggs, pastries, crème caramels and the most delicious cakes. The fresh coffee was also lovely. Me and my mum went to the spa most days and it was so peaceful and relaxing. The loungers were so comfy and it felt like you were lying on a cloud! The pool was so nice and the perfect temperature. Also the oriental gardens were so beautiful, they were so exotic and I loved all the little animals like the little turtles and the black swans and the koi fish, the gardens were perfect for a little walk around. The staff at the hotel really made it the experience it was, they were all so lovely and they made you feel so welcome and nothing was ever too much trouble! Thank you so much! We will definitely be staying here again if we are in Tenerife and we will recommend this hotel. Relaciones Públicas, Atención al cliente/recepción at Hotel Botanico & The Oriental Spa Garden, responded to this review Dear Guest,Thank you so much for your wonderful and heartfelt review.We are absolutely delighted to read that you and your mother had such a relaxing and peaceful stay with us. It is especially rewarding to know that so many aspects of your experience, from your room and our housekeeping service to the spa, gardens and culinary offerings, made your visit so memorable.A very special thank you for your kind mention of Adama. We will be delighted to share your lovely words with him, as well as with all our teams across the hotel. It is truly gratifying to know that their friendliness and dedication helped make your stay so enjoyable.We are also pleased that you enjoyed our restaurants, breakfast selection and the spa facilities, as well as our gardens and their unique atmosphere.Your recommendation means a great deal to us, and we are thrilled to know that you would choose to stay with us again.We very much look forward to welcoming you both back for another memorable stay in the future.Warm regards,Hotel Botánico & The Oriental Spa Garden

  • User:601padraicd

    Trip type: Couples

    Quality hotel and Spa

    rating03 Apr 2026

    excellent facilities and polite well trained staff Relaciones Públicas, Atención al cliente/recepción at Hotel Botanico & The Oriental Spa Garden, responded to this review Dear Guest,Thank you very much for your kind review.We are delighted to read that you enjoyed our facilities and found our team to be polite and well trained. Your positive feedback is truly appreciated and will be shared with all our colleagues.We hope to have the pleasure of welcoming you back again soon.Warm regards,Hotel Botánico & The Oriental Spa Garden

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