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Hotel Cleopatra Palace

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Hotel Cleopatra Palace

locationPlaya de las Americas, Tenerife, Canary Islands, Spain

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About Hotel Cleopatra PalaceAbout Hotel Cleopatra Palace

location

Ideal for beach holidaymakers, this club resort lies in Playa de las Américas, right on the beach.

facility

The hotel has 4 lifts and features 431 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A telephone, satellite television, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). Sun loungers and parasols are available on the sun terrace. A variety of activities such as tennis, bocce, crazy golf, golf and archery or, for a fee, cycling/mountain biking, are offered at the hotel. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, billiards, darts, yoga, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music and a casino.

meals

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner.

Amenities at Hotel Cleopatra Palace Amenities at Hotel Cleopatra Palace

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Casino

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      Conference Room

    • -

      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

    • -

      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

  • Sport/Entertainment

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      Aerobics

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      Archery

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      Badminton

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      Billiards/Snooker

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      Bocce

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Golf

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

200 m

Centre

1000 m

Airport

17000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2504

Very Good

1404

Average

484

Poor

166

Terrible

115

Recent Reviews: 4673

  • User:Ivana J

    Trip type: Solo travel

    Place for princess

    rating25 May 2026

    Beautiful place, friendly people, I hope I come again. Alejandro Crespo, Otros at Cleopatra Palace Hotel, responded to this review Dear Ivana,Thank you very much for your lovely review of Cleopatra Palace. We are truly delighted to know that you found our hotel to be a “place for princesses” and that you enjoyed the beauty of the hotel and the friendliness of our team.Your kind words mean a lot to all of us, and we are very happy to know that your experience was such a positive one.We sincerely hope to have the pleasure of welcoming you back again in the future for another wonderful stay.Kind regards,

  • User:dogozzy

    Trip type: Couples

    amazing location

    rating19 May 2026

    Second time at this hotel, what a lovely hotel. Great location clean rooms lovely staff. The rooms do need a slight upgrade decor wise but they are clean. The beach view is amazing and the location you can sit on the beach stay on the wifi nip to use the loo perfect. Will definately return lovely homely friendly hotel Alejandro Crespo, Otros at Cleopatra Palace Hotel, responded to this review Dear Guest,Thank you very much for your lovely review and for choosing to stay with us again at Cleopatra Palace. We are delighted to know that this was your second visit and that you continue to enjoy our hotel and its welcoming atmosphere.We are especially pleased that you found the hotel to feel homely and comfortable, as creating a warm and relaxing environment for our guests is very important to us.We also appreciate your comments regarding the room décor. While some areas reflect the classic character of the hotel, we truly value your feedback as it helps us continue improving our facilities and guest experience.Thank you once again for your kind words and loyalty. We very much look forward to welcoming you back again for another enjoyable stay.Kind regards,

  • User:Caiwu L

    Trip type: Couples

    Amazing

    rating19 May 2026

    Amazing locations, 1 min to the beach. Very clean and spacious, and absolutely stunning view and design. The breakfast are great and the vibe for having breakfast was really comfortable. Alejandro Crespo, Otros at Cleopatra Palace Hotel, responded to this review Dear Guest,Thank you very much for your wonderful review. We are delighted to know that you had such an amazing stay at Cleopatra Palace.It is fantastic to hear that you enjoyed our privileged location , as well as the stunning views and design of the hotel. We are also very pleased that you appreciated the breakfast selection and the comfortable atmosphere that makes starting the day with us so enjoyable.Your kind words mean a lot to the entire team, and we truly hope to have the pleasure of welcoming you back again very soon.Kind regards,

  • User:aggiedyton

    Trip type: Couples

    Amazing hotel great location.

    rating18 May 2026

    Another fantastic stay at the Cleopatra.12 nights in this lovely hotel.Location is perfect,near to everything .Rooms are nice but as everyone says very dated but does not spoil anything.Breakfast is lovely,so much choice.Sunbeds are always available no one putting towels down and going off for hours.The staff are all so nice and helpful.Everywhere is spotlessly clean.We are going again in August. Alejandro Crespo, Otros at Cleopatra Palace Hotel, responded to this review Dear Guest,Thank you very much for your wonderful review and for choosing Cleopatra Palace once again for your holiday. We are delighted to know that you had another fantastic stay and enjoyed 12 lovely nights with us.It is wonderful to hear that you continue to appreciate our perfect location, the cleanliness standards, the variety offered at breakfast, and the friendliness and helpfulness of our staff. We are also pleased that you enjoyed the relaxed atmosphere around the pool and the availability of sunbeds.Most importantly, we are thrilled to know that you are already returning again in August. We very much look forward to welcoming you back for another enjoyable holiday with us.Kind regards,

  • User:Paul C

    Trip type: Couples

    cleopatra every time

    rating15 May 2026

    again never a bad stay at the Cleopatra . relaxing atmosphere, excellent breakfast choice and right in the best beach in las americas . our 3 stay at home he hotel . and the Coal restaurant in the sister hotel the mediterranean palace next door was unreal and great value also included a 20% discount. Ps very little families so no kids . Alejandro Crespo, Otros at Cleopatra Palace Hotel, responded to this review Dear Guest,Thank you very much for your kind review and for choosing Cleopatra Palace once again for your stay in Tenerife. We are truly delighted to know that this was already your third visit and that you continue to enjoy a consistently relaxing experience with us.It is wonderful to hear that you appreciated our peaceful atmosphere, excellent breakfast selection, and our privileged location right on one of the best beaches in Playa de las Américas. We are also very pleased that you enjoyed dining at Coal Restaurant in our sister hotel Mediterranean Palace and benefited from the discount available to our guests.Your continued loyalty means a great deal to us, and we are especially happy to know that we keep meeting your expectations every time you return.We very much look forward to welcoming you back again on your next visit “home” to Cleopatra Palace.Kind regards,

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