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Hotel Grand Callao

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Hotel Grand Callao

locationCallao Salvaje, Tenerife

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About Hotel Grand CallaoAbout Hotel Grand Callao

Location

The hotel is located in one of the best areas in the south of Tenerife, surrounded by natural beauty. This part of the island offers one of the most pleasant climates in the world. Spread over 54,000 m², the tourist complex has been constructed with a great deal of attention to detail, with respect for the surrounding environment and using some of the natural materials typical to the area.

Facility

The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The holiday village has wheelchair-accessible facilities and a lift. The grounds of the complex feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a childcare service, medical assistance, a laundry service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available.

Rooms

Air conditioning and adjustable central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. Equipped with a telephone, a television with satellite/cable channels and WiFi (for a fee), the rooms provide many ways for guests to stay connected and entertained. Guests are always kept up-to-date thanks to the daily paper provided. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the holiday village ensures that there is something new to do every day, including tennis, bocce, beach volleyball, volleyball, basketball, golf and paddle tennis. A wide range of indoor sporting activities are also offered, for example a gym, darts, callisthenics and aerobics or, for a fee, table tennis, billiards and squash. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium.

Meals

Various dining options are available, including a restaurant with air conditioning, a dining room, a breakfast room, a café and a bar. Catering options include half board, full board and all-inclusive. A generous breakfast buffet, lunch and a comprehensive dinner buffet offer plenty of delicious variety. All-inclusive holidaymakers enjoy special extras, including snacks. The show cooking is a particularly special attraction. The complex offers a selection of alcoholic and non-alcoholic beverages.

Payment

The complex accepts the following credit cards: VISA and MasterCard.

Amenities at Hotel Grand Callao Amenities at Hotel Grand Callao

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Foyer

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Bocce

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      Children's Pool

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      Darts

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Beach

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

199

Very Good

332

Average

209

Poor

132

Terrible

111

Recent Reviews: 983

  • User:95terenced

    Trip type: Solo travel

    Callao Grand is closed.

    rating22 Oct 2024

    This hotel is closed and has been for ages. Don’t know why tripadvisor is still advertising this hotel. All the hotels down near the centre of Callao are open.Tropical Park, Mynd, Bluesea, Atlantic plus loads of villas and apartments for holiday rental.

  • User:Rachael M

    Trip type: Couples

    Don’t think we’ll be coming back!

    rating01 Mar 2020

    Have been here twice before and have had the best holiday. The resort has gone downhill since its become all inclusive. Didn’t help that the calima hit the resort the day before our arrival. The pool was shut, outdoor bar shut and spa shut!! Most of the staff we came across were very unhelpful and generally quite miserable. At times it was impossible to order a drink and when we did most of the options for all inclusive were unavailable! Despite this we had a good holiday. Food was ok and rooms spacious although a bit tired. I think there are better 4* all inclusive resorts in Tenerife to go to.

  • User:Jacky W

    Trip type: Couples

    Jacqueline

    rating16 Jan 2020

    Just back from a lovely stay at the grand hotel. We found the staff very friendly and helpful. The entertainment guys were very good. Especially enjoyed water aerobics in the morning and afternoon with Joanna and the water stretches with the other guy. Evening entertainment was ok. We found the food good and very varied. The only downside for me was the plastic backed mattress cover. I would recommend this hotel the pool area is really nice and relaxing.

  • User:lauradutton

    Trip type:

    Best Entertainment

    rating09 Dec 2019

    A great hotel if you like jam packed entertainment.Most of the staff were friendly and attentive - slow service at reception but due to the fact we only had to see them on arrival and departure we were not too fussed.Michele was the most fabulous barman, very attentive, knew what us and all the other guest drinks were after only being there for a day :)What made our holiday were the games and activities. Goran, Cedric and Alexis were such characters and we had such a laugh with them. They all encouraged us and the other guests to participate but also did not put pressure on you if you did not want to.Cedric and Alexis were fully of energy and gave a great vibe to the hotel - there was never a dull moment. They are both keen on winning the games, whether it was water volleyball, darts or ping pong - it was hilarious when they lost! Goran was more calm and did yoga sessions which lots of the guests loved. What is nice is there was something for everyone.The hotel was generally clean and well presented with a lovely snug area on the balcony overlooking the pool-nice for pre-dinner drinks.The only let down was the food. I do not expect gourmet food but for a 4* hotel I expect more than what was served. We soon realised breakfast was the best meal so we filled our faces then to ensure we didn't have to eat much of the other food. We just drank and enjoyed the entertainment which meant the food didn't matter so much!Overall a great experience and would recommend this hotel.

  • User:Tan1R

    Trip type: Friends getaway

    Good relaxing holiday

    rating09 Dec 2019

    If looking for a relaxing vibe with some fun then totally recommend! The bar staff were friendly and helpful, Michelé especially was great at entertaining when making drink! Lots of fun. The pool and pool bar was very nice, quick and friendly service from Angeles and never had to wait for a sun bed. There were three guys that encouraged playing games by the pool, darts, table tennis, Aqua fun and much more. Cedric and Alexis were full of smiles and bought lots of energy, Goran had more relaxed feel if that was what you need and did lots of yoga. It was great to get involved with it all but you also don’t have to, they had great energy. The entertainment in the evening was just as entertaining and full of energy! The food at the hotel was not that great, it did the job but I expect more from a 4*. Also disappointing to pay €15 for the spa for 2 hours. Bad communication between the spa and reception, reception told us we can change the pool towels each day, the spa tell you to keep them. The cleaners always did a great job. All in all it was a great holiday. The highlights was the drinking, the bar staff but mostly the entertainment, even to just watch it was so much fun. My sister and I haven’t laughed and smiled like that in a long time!

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