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Hotel Marquesa

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Hotel Marquesa

locationPuerto de la Cruz, Tenerife

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About Hotel MarquesaAbout Hotel Marquesa

Location

This splendid hotel is located in the pedestrian old town district of Puerto de la Cruz, just 700 m from the beach (Playa Jardin). A range of shopping venues, leisure venues and links to the public transport network are located in the hotel's immediate vicinity (400 m). The seawater swimming pool of San Telmo is only about 200 m away.

Facility

The hotel was built in 1712. 6 single rooms and 138 double rooms are available to guests in a 5-storey main building and a 4-storey auxiliary building. This hotel has 2 lifts and a 24-hour reception desk. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a car hire service, medical assistance, room service and a laundry service.

Rooms

A balcony or terrace is a standard feature of some rooms. All rooms are carpeted and include a double bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A desk and, for a fee, a safe are also available. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. The hotel has 144 non-smoking rooms.

Sport

At the hotel, guests can exercise and enjoy activities or just unwind. While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Leisure activities and facilities at the hotel include a gym or, for a fee, billiards.

Meals

Dining facilities include a restaurant, a café and a bar. Catering options include bed and breakfast, half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Hotel Marquesa Amenities at Hotel Marquesa

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Golf

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      Gym

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Sea

50 m

Public Transport

500 m

Bus Station

500 m

Beach

700 m

Golf Course

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

126

Very Good

51

Average

40

Poor

21

Terrible

38

Recent Reviews: 276

  • User:Kevin h

    Trip type: Family

    Avoid

    rating27 Apr 2026

    The information on the website is misleading and additional information found on 'On The Beach' site are total lies.The pool is tiny, the breakfast is cold, it was alleged to have a gym but doesn't. It alleged to have evening entertainment in the bar are but it doesn't. The rooms were small and cramped with no basic appliances (i.e. a kettle). It claims to have a bath with shower yet it only has a shower. The only redeeming part of the hotel were the polite ladies on reception.I was told to email the director/manager but I get no reply.

  • User:Kev H

    Trip type: Solo travel

    Basic but value for money

    rating07 Mar 2026

    A suitable location close to many shops and restaurants plus the marina areas. Room air con and heating didn't work too well and TV reception intermittent. Otherwise clean and comfortable. First night kept waking to the church bells that chime on the hour. Swimming pool on roof top is more of a splash pool. Could get quite crowded up there when busy, although not warm enough early March. Bar/terrace great place to have a drink and people watch. Staff very friendly. Breakfast time in the dining room can be chaotic unless you arrive when it first opens.

  • User:SHBoat

    Trip type: Friends getaway

    Terrace/Bar restaurant - very good, ignore the poor reviews

    rating03 Mar 2026

    Friday night and due to some confusion we were six diners without a booking. We tried a few places unsuccessfully then went here. They sprang into action and assembled a large table. Had I read the reviews beforehand I would have been doubtful but our experience was very good; some of reviews are very old 🤷🏻‍♂️.We had good service with drinks arriving quickly and everyone liked their meal. Prices were reasonable and the building has an historic charm. They’re was a singer on the terrace which added to the atmosphere and we greatly enjoyed our evening.

  • User:Anne M

    Trip type: Couples

    Ideal position for everything in old town

    rating27 Feb 2026

    Stayed here for 5 nights . Beautiful room with huge balcony . All the staff were extremely helpful and cheerful . We walked everywhere and were able to pick up tickets for excursions about 20 metres from the hotel . We have stayed here twice once before Covid time and hotel is probably even better than then .

  • User:Getaway802898

    Trip type: Couples

    Loved our stay

    rating26 Feb 2026

    The location near to the heart of the old town is superb as is the history of the hotel, one of the original grand houses before being turned into a hotel. Our room was basic but comfortable and cleaned, towels refreshed every day. We found the staff at the front desk very helpful, with a couple of great suggestions for day’s activities and the restaurant staff as well. Breakfast hat hot and cold options and plenty to choose from although a bit of a queue at the coffee machines. The tables outside for drinks or food were fine as well. Would definitely come back to this hotel, with quirky history & great location over one of the anymore blocks.

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