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Hotel Marte

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Hotel Marte

locationPuerto de la Cruz, Tenerife

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About Hotel MarteAbout Hotel Marte

Location

This hotel is located on a narrow, residential street at the heart of the old town of Puerto de la Cruz, just 1 km from the beach of Playa Jardin. Countless shops and leisure venues are to be found in the vicinity and the Lago Martiánez seawater swimming pools are 800 m away; convenient public transport links are located just in front of the hotel.

Facility

The hotel has 21 single rooms and 74 double rooms, which are located on 6 storeys and are reachable by 3 lifts. English- and German-speaking staff at the 24-hour reception desk are happy to answer any questions. A baggage storage service, a safe, a car hire service, room service, a fax machine, a smoke alarm and a roof terrace are available. Services include a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

Rooms

Rooms have a double bed or a queen-size bed. A desk is provided. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. The hotel has family rooms and 95 non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Guests can enjoy a refreshing swim in the outdoor pool area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a gym.

Meals

There is a restaurant on the premises. Catering options include half board and full board. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted at the hotel: VISA and MasterCard.

Amenities at Hotel Marte Amenities at Hotel Marte

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Foyer

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

  • Sport/Entertainment

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      Aerobics

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Public Transport

5 m

Beach

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

184

Very Good

200

Average

144

Poor

55

Terrible

44

Recent Reviews: 627

  • User:Syd N

    Trip type: Couples

    Food poisoning due to COLD OR LUKE WARM FOOD.

    rating04 Apr 2026

    This hotel is pleasant and nice apart from….. THE FOOD IS COLD, COMPLAINED SEVERAL TIMES TO HOTEL MANAGEMENT & restaurant staff BUT THEY DON’T WANT TO KNOW!!!! Cold food in the SAME DISPLAY as HOT food!!!!! Ended up with food poisoning and violently sick constantly for two and a half days. I’m sure they will listen to Environmental Health. READ OTHER REVIEWS AND BE WARNED!! - DO NOT USE THIS HOTEL.

  • User:Meander820082

    Trip type: Couples

    Good value

    rating11 Feb 2026

    Good value for money, but a little tired. We booked a Superior Room, with balcony, but it wasn't exactly'superior', good enough, very clean, and well maintained, but a bit tired. Balcony was just a small jut, no room for furniture. We did breakfast, which was standard, nothing exciting, often a little cool. Good position, quiet, good for most things. Staff were friendly and helpful. All in all, basic, but good value for money, would definitely stay again.

  • User:RONALD K

    Trip type: Couples

    Great location/staff at a decent price well worth booking !!

    rating09 Feb 2026

    Hotel Marte has an ideal location 5 mins walk for bus station and into the main area of Puerto de la Cruz with supermarkets and a laundry next door. The staff are very nice the hotel is spotless as are the rooms if there was a gripe its that the walls are pretty thin so you can hear anyone particularly noisy but overall it was fine soundproofed rooms would make it a 4 star. They do an evening buffet for 11.90 euros per head which is superb value for money as you basically get a 3 course meal and there are lots to choose from so there is bound to be something to eat for any taste. Breakfast again plenty of choice but food could be hotter. There is also a pool at the top of the hotel which gives you great views of the surrounding area. Overall this is a really good hotel at a decent price.

  • User:Relax48799922024

    Trip type: Couples

    Very disappointed

    rating01 Feb 2026

    The hotel was close to the amenities and hotel staff were lovely and friendly ,that’s all I can say good about the place .We booked half board. The food was not that nice it seemed to be the same thing every night for evening meal and was always cold . There was a microwave in the restaurant which we had to use every night to heat our meal up . Chips every night . The food wasn’t labelled so some of it we didn’t know what it was. We had to buy our drinks to go with our evening meal, we thought that would be included. The bar in the communal area was never open ,there was no tea coffee served . If you wanted a hot drink you had to go out . The room was awful and the view from the window was even worse . We were suppose to have a terrace or balcony instead we got rusty bars at the window looking out to a building falling down . This hotel should be a 2 star and that’s being nice.

  • User:paddym923

    Trip type: Friends getaway

    Positive review. Fantastic 3 star hotel. I was very surprised.

    rating18 Jan 2026

    I was worried initially, but from the moment we arrived the staff were so helpful and friendly. The hotel was spotlessly clean and very well laid out.

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