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Hotel Monopol

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Hotel Monopol

locationPuerto de la Cruz, Tenerife

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About Hotel MonopolAbout Hotel Monopol

Location

The hotel is centrally located in the attractive old town, at the end of the pedestrianised area. Various shopping and entertainment venues are located in the immediate vicinity. The attractive promenade and César Manrique, with its saltwater swimming baths, 8 bathing lakes and an artificial island are 5-10 minutes away. Playa Jardin is some 400 m from the hotel. There is a bus stop located just 200 m from the hotel. The airport is 30 km from the north of Tenerife and 115 km from the south of Tenerife.

Facility

92 double rooms are located on 3 storeys and can be reached by lift. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a car hire service, medical assistance, a laundry service and a coin-operated laundry. A fax machine is available for guests' business needs.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony or terrace is a standard feature of some rooms. Guests are sure to get a good night's sleep in the double bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi (for a fee). Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered a selection of towels. The hotel has non-smoking rooms and smoking rooms.

Sport

Guests can go for an energising swim at the freshwater pool complex (in part heated). Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including golf, a gym, table tennis, a spa, a sauna and a solarium. Activity coordinators organise an entertainment programme for adults and children.

Meals

The hotel includes a restaurant and a bar. A variety of catering options can be booked. Guests can choose between bed and breakfast and half board. A generous breakfast buffet, a lunch à la carte and a comprehensive dinner buffet offer plenty of delicious variety.

Payment

The hotel accepts the following credit cards: VISA, Diners Club and MasterCard.

Amenities at Hotel Monopol Amenities at Hotel Monopol

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Currency Exchange

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      Foyer

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Heated Pool(s)

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

200 m

Beach

400 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

165

Very Good

256

Average

131

Poor

42

Terrible

29

Recent Reviews: 623

  • User:Wander810245

    Trip type: Couples

    Disappointing Monopol stay

    rating20 Jan 2026

    So disappointed in our recent trip to the Monopol hotel. We had a room where the bed was hard up against the wall meaning we had to climb over each other to get into bed.We had no hot water to shower/wash with in the morning.The corridor lighting was not functioning making it very dark and difficult to locate key pad.The cost of one night stay was 117 euros making very poor value given the room.Reception staff could do nothing without Manager's approval and email response from Manager was dismissive.The hotel is fabulously well located but aspects of it are in need of updating.

  • User:andrewlN8555FE

    Trip type: Couples

    Great traditional hotel

    rating27 Nov 2025

    A great traditional hotel in a superb location. We stayed in room 312 which has a great view of the church clock tower and tiede in the distance with plenty of restaurants close by. The room was spacious if a little tired. A good choice of breakfast. The staff were friendly and helpful.

  • User:Citybreaker1

    Trip type: Couples

    Excellent location but so noisy

    rating06 Nov 2025

    Located close to the sea front and also the main square but ispositioned on a pedestrianised street and opposite a church . We wereallocated a room at the front of the hotel overlooking the street.Unfortunately the noise from outside was incessant from morning till night .Buskers{of varying quality} were playing all day and the church clockchimed every quarter hour from 7-00 am till 11-00 pm, As the room had littlesoundproofing it became unbearable. We requested a move to a quieter roomat the rear of the hotel which they agreed to .It was less noisy there but streetsounds still penetrated the room.The hot is quaint but quite dated .No A/C and I think the towels issued werealmost as old as the hotel !! A bit like the hotel they we very worn and frayed.So would we stay there again ? Sorry, no. There is a wide selection of accommodation to choose from in Puerto so we would pick a more modernone meeting todays requirements.

  • User:Alex W

    Trip type: Couples

    BED BUGS !

    rating28 Oct 2025

    "WARNING BED BUGS!"First room smelt like damp and open drains. Asked to be changed this was done but took hours. 2nd room seemed fine till just after check out started discovering bed bug bites all over myself. Looking back at reviews I'm not the only one. Do not stay here!

  • User:DavenStell

    Trip type: Couples

    Lovely hotel, exceptional value.

    rating15 Oct 2025

    We booked a last minute budget break and for the price did. ot expect anywhere near the quality of hotel we got with the monopol. perfectly located in a lovely district, several terraces and pool with bar and tapas right outside. Staff very friendly and the standard of cleaning was exceptional - our room was visited every day with beds made and towels replenished, and a general tidy up. No coffee facilities in room but we didn't stay in the room long, and there is an on site cafe/bar. Breakfast was amazing - huge choice of cooked, pastries, cerea, meats and cheeses plus fruit salads. No hurry either as the breakfast window is 7.30 to 10.30 and no rush to make you leave at 10.30.This is not a super-modern boutique hotel, it is a traditional old hotel but it is lovely, and the standards are very high - I would have expected to pay double what I actually paid for somewhere like this. I would definitely stay here again and the only reason I can think of for not recommending it, is to make sure it stays a best-kept-secret for when we want to come back :-).

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