


29+ photos
This hotel is situated in El Medano, not more than fifty metres from the beach. Guests can reach the centre after approximately 2 km.

Avda. Europa, N 2
Check-in from 2:00 PM · Check-out by 12:00 PM

Avda. Europa, N 2
Check-in from 2:00 PM · Check-out by 12:00 PM
Good
3877 reviewsUser: janetdN8639ZH
Trip type: Couples
Amazing place
We have just returned home from this amazing hotel From start to finish this hotel is amazing Hotel staff are very customer focused and all go out of there way to make sure your holiday is a good experience Room was brilliant Food was very good always a different option never went without a choice best hotel for food in yearsVery clean 100% Did not want to come home Very relaxingWe have just returned home from this amazing hotel From start to finish this hotel is amazing Hotel staff are very customer focused and all go out of there way to make sure your holiday is a good experience Room was brilliant Food was very good always a differ…
User: Karen M
Trip type: Family
Lovely hotel but cut backs are affecting the quality
The hotel as a whole is perfect but this year they seem to have cut back quite a lot.Here are some recommendations: Bring back the air conditioning throughout the hotelHouse keeping is awful and the team need longer per room Also something needs to be done about the tiles around the pool. So many people falling over even wearing shoes. One day there is going to be a serious accident! Kn Hoteles… The hotel as a whole is perfect but this year they seem to have cut back quite a lot.Here are some recommendations: Bring back the air conditioning throughout the hotelHouse keeping is awful and the team need longer per room Also something needs to be done abo…
User: Keith F
Trip type: Couples
Fantastic hotel
I was a bit concerned about coming here due to the negative reviews, I wish I hadn't. Ignore the nay sayers, this hotel is fantastic, rooms are lovely, clean and airy, no problems with air conditioning just make sure the patio door is closed. I am the world's fussiest eater, well the food is fantastic, plenty of choice all hot and well presented. Hotel is lovely and clean and the staff are brillia… I was a bit concerned about coming here due to the negative reviews, I wish I hadn't. Ignore the nay sayers, this hotel is fantastic, rooms are lovely, clean and airy, no problems with air conditioning just make sure the patio door is closed. I am the world's…
User: Y1406PYpaulp
Trip type: Couples
Excellent hotel
We cannot unnderstand some of the negative reviews of this hotel. The hotel was clean, the staff welcoming and helpful, the rooms spacious and the air-con very good The food was excellent with a wide range to suit all. The pool area was very relaxing with the music at a decent level. The £1 cup is an excellent idea as a small contibution to the climate and ecology. The location of the hotel is fir… We cannot unnderstand some of the negative reviews of this hotel. The hotel was clean, the staff welcoming and helpful, the rooms spacious and the air-con very good The food was excellent with a wide range to suit all. The pool area was very relaxing with the…
User: Tracey O
Trip type: Couples
Could have been better
The hotel staff were amazing very kind and a can do attitude. How ever the cleaning staff for room were awful most days our bathroom was never cleaned, sweeping the room I think was nonexistent, no change for dirty cups or glasses, balcony had bird poo on the day we arrived and was still there when we left as well as dust under the beds sofa and bathroom floor, shower leak everywhere and need a to… The hotel staff were amazing very kind and a can do attitude. How ever the cleaning staff for room were awful most days our bathroom was never cleaned, sweeping the room I think was nonexistent, no change for dirty cups or glasses, balcony had bird poo on the…
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