Las Piramides Resort

Recent Reviews: 4709

• User:Ruby h

  Trip type: Couples

  Great hotel

  23 May 2026

  Honestly do not listen to reviews about this hotel we had a great experience for our first couples holiday.We had seen reviews about people getting robbed etc however if you buy a safe like we did you will be absolutely fine the safe was €30 deposit and you get 15 back which is definitely worth it.The food you can’t really complain about if your fussy they have pasta,fish fingers pizza hotdogs etc for the price of a cheap hotel we thought the food was great,There are great drink options aswell we even asked the bartenders for some more alcohol in our drinks and they was happy to do so.The hotel is in a great location perfectly inbetween the golden mile and veronica’s strip with plenty of food and pubs around to go to.The rooms where very big and clean however there is no air conditioning but you can buy this in reception.Overall we had a great stay in this hotel and i would 100% go back.

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• User:LonelyPlant

  Trip type: Solo travel

  Disappointed with my stay

  21 May 2026

  Las Pirámides Resort aparthotel in Playa de las Americas is fairly centrally located amongst several bars and restaurants. It is a short walk (~ 10 minutes) to the beach and the coastal walkway that goes all the way to the ferry port and Los Cristianos beaches to the Playa Fañabe and Las Palomas beaches (possibly beyond). It is about 20 minutes walk from Siam Park (huge water park) and handy for many entertainment venues. Veronica’s strip is less than 10 minutes walk away.It is, at best, very basic accommodation, despite having a bar, restaurant and swimming pools, as well as an in-hotel shop. It is situated within walking distance of several supermarkets and the competition means that items are fairly cheap.The rooms have a safe (£ charge), TV, fridge, kettle and microwave, but no air-conditioning, though a fan is available (£ charge). Bath/shower, toilet and bidet.I can’t understand why safes are considered chargeable items. Who goes to a hotel without money, a passport, and other items of value? Surely the safe ought to be included in the price.The door “card key” often did not work on the first attempt. The cleaner demonstrated the technique of “handle up, handle down, insert key, remove key, wait for the green light; repeat until it works!”Cleanliness was extremely poor. I noticed that there were stains on the bathroom floor that had not been cleaned in the first 10 days I was there. That might explain the 8 cockroaches I saw, 2 in the fridge (I think they hid in the lining of the seal). If you decide to go, don’t leave ANY foodstuffs uncovered, either in the cupboards or the fridge! When the cleaner did use the mop, after I complained to reception, it seemed to be with very little water and nothing else. I’d have expected bleach and lots of it, to deter the cockroaches.I was Half-Board. I think the vast majority of clients were on All Inclusive. The buffet style food was simple, not terribly exciting, but there was always a choice. There seemed to be some confusion over whether HB included drinks with my meal. I didn’t get charged for one glass of wine, but did the next evening (€2.50); then got a complimentary glass of “lemonade” (lemon flavoured fizzy water) the next night, but charged the following evening (€2.50). Considering that actual Coca Cola was €1 a can in the local shop, I considered this a bit of a rip-off! Especially as I had paid £1,091 for 14 nights HB, whereas others had paid £400 for 7 nights AI to Jet2, January booking. It seems last minute holiday prices have taken a sudden increase, probably because of the warmongering in the Middle East.I ate out several times at various places during my stay, skipping the “dinner” portion of my HB, due to the lack of variety and flavours in the buffet meals.If you’re on a tight budget, I suppose AI would be reasonable choice, though a few people on AI pointed out that they had bought their own alcoholic beverages from the supermarket in addition to drinking in the bar. I suspect the bar liquor was not fully proofed.It’s a very basic hotel, ideal as a base to visit the local venues, but it has the potential to be so much more. They were replacing the entrance tiles, previously cracked marble, with new concrete ones. I think it would have been a better idea to replace the key card readers on each door, increase the number of sockets in each room (the kettle and microwave shared one socket, for example), and add air conditioning (it must be hell in mid-summer without it).

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• User:MickyM199

  Trip type: Friends getaway

  Centric

  07 May 2026

  We had a lovely stay in this hotel, not sure why people writes bad coments. You get what you paid for! Clean rooms and public areas, spacios rooms, staff are so kind and smiley! Very centric from los cristianos and costa adeje. Its just perfect. We will definetly come back !

• User:Dream43378050398

  Trip type: Family

  Fantastica!

  30 Apr 2026

  Good place and good staff! I feel that i stay in family! Thanx ❣️ Piramides Resort, Marketing at Piramides Resort, responded to this review Dear guest,Thank you so much for your "Fantastic" review! We are delighted to hear that you enjoyed our great location and the service from our wonderful staff.Knowing that you felt like part of the family is the best compliment we could receive. It was a pleasure having you with us!See you next time! ❣️Sincerely,The Management

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• User:Voyage19415296175

  Trip type: Friends getaway

  Las Piramides January stay

  25 Apr 2026

  Went with 3 friends on January had a good experience, all the staff was very friendly and helpful, had a problem in my room and they fixed it fast if i come back to Tenerife in the future i will stay on this hotel again. Piramides Resort, Marketing at Piramides Resort, responded to this review Dear guest,Thank you for choosing to stay with us in January and for sharing your experience. We are thrilled to hear that our friendly and helpful staff made such a positive impression on you and your friends.We take pride in our quick and efficient maintenance service, and we are glad we could resolve the issue in your room promptly to ensure your comfort.It will be a pleasure to welcome you back on your next visit to Tenerife!Sincerely,The Management

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