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Magec

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Magec

locationPuerto de la Cruz, Tenerife

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About MagecAbout Magec

Location

This attractive hotel is centrally situated just 600 m from Jardín Beach and 200 m from the Plaza del Charco. There are countless shopping venues, bars and restaurants located in the area surrounding the hotel. The hotel is well situated for access to the public transport network with stops located directly in front of the hotel.

Facility

564 non-smoking rooms are available to guests in a 6-storey main building and 2 auxiliary buildings. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 6 lifts. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a projector.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. A terrace with sun loungers and parasols is available. Refreshing drinks are served at the poolside snack bar. The wide range of activities offered at the hotel ensures that there is something new to do every day, including tennis, bocce, crazy golf and archery. The hotel offers numerous indoor sports, including a gym, table tennis and darts or, for a fee, billiards. A range of wellness facilities, such as a steam bath and hydrotherapy treatments, are offered at the hotel. For a fee, guests can also take advantage of a sauna and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

The dining area includes a restaurant and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, half board, full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Special meals, including diet meals, are also available. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Magec Amenities at Magec

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

    • -

      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Breakfast Buffet

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Archery

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      Billiards/Snooker

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      Bocce

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      Bowling

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      Children's Pool

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      Darts

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Bars / Pubs

100 m

Restaurants

100 m

Tourist Centre

300 m

Shopping opportunities

300 m

Beach

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

87

Very Good

102

Average

95

Poor

78

Terrible

192

Recent Reviews: 554

  • User:Passenger10075214989

    Trip type: Family

    AVOID

    rating13 Mar 2026

    Where do I start??I have no words other than DO NOT book to stay here unless u like being treated like utter crap and having your drink thrown over u from the bar man,Absolutely disgusting services paid for all inclusive and we have had to eat out everyday spending more money reception fob u off saying u have to wait for manager to come in which she never doesRooms are a disgrace nothing like wot is advertised on the website what so everNever been 4* hotel if I could rate this 0* I would.Avoid at all costs to save ur money

  • User:knuddo

    Trip type: Solo travel

    Hotel Magec - Jan/Feb 26

    rating02 Feb 2026

    3rd time staying here, some bad reviews about this hotel, but I have never had a bad experience, always been absolutely fine and great value for the money paid, I have not been in high season so my review is based on Jan/Feb last time was Oct/Nov.It's cheap and cheerfull, Breakfast is great, its a buffet, cooked food is sometimes not hot but there is a microwave at the end of the galley so no probs there, plenty to choose from, Bacon, fried eggs scrambled,boiled,fried, lots of breads to toast, hot dog style sausage, plenty of pastries and sweet stuff, ceriels, all good.Rooms are dated but clean and tidy, if you have issues speak up, too many wait to complain after they get home, the staff are lovely and friendly and if they can help you they will.The sister hotel is across the road and its a lot more expensive, there is a reason for that, you get what you pay for at both hotels.Rooftop swimming pool with great views.Catch the 343 bus from south Airport, drops you at bus station about 300 meters away, car hire is cheap but finding a space can be dificult,

  • User:andreimB3245EV

    Trip type: Friends getaway

    A lovely hotel.

    rating26 Dec 2025

    I wholeheartedly endorse this hotel for anyone looking for a fantastic deal. It's a mid-range establishment, and it provides a comfortable, dependable, and enjoyable experience without going overboard. The rooms are spotless, well-kept, and thoughtfully furnished with everything you need for a restful stay. The staff is friendly, professional, and always available to assist with any requests or offer local recommendations. Both check-in and check-out are quick and easy. The location is convenient, making it simple to get to major sights, eateries, and public transport. Breakfast is fresh, diverse, and satisfying, giving you a solid start to your day. All in all, the hotel fosters a warm, inviting atmosphere where the quality of service is clearly above and beyond. Whether you're travelling for business or pleasure, this hotel is a wise choice, striking a good balance between comfort, service, and cost.

  • User:Inga R

    Trip type: Family

    Do not recommend

    rating24 Dec 2025

    Honest ReviewFrom the moment we arrived, it was clear this is not a 4-star hotel — at best, I would rate it 2 stars.The rooms are acceptable but very dated. They were cleaned daily if requested, which is a positive. However, the beds are extremely uncomfortable and the pillows are terrible — so thin it felt like sleeping without one. I had to fold mine in half just to get some support.The food was very disappointing.Breakfast was exactly the same every day with very limited choice.Lunch and dinner were hit and miss, and most food was served cold.The dining staff were unwelcoming and rude.One of the most embarrassing experiences was being chased to the lift by a staff member because I took a single tangerine out of the dining area. You’re also not allowed to re-enter the dining room — even if you just want dessert later. If you try, you’re told you must pay extra, often rudely.The bar staff were no better. If you’re on an all-inclusive package, they make you feel like a second-class customer compared to those paying for drinks.On the first night, I was bitten by bugs, leaving visible bites on my arms, neck, back, and even my forehead — which completely ruined my holiday photos and comfort.The only real positive is the location, which is excellent and within walking distance of everything. Also, reception staff were genuinely welcoming and helpful, which was appreciated.I’ve been on many holidays, and unfortunately, this was one of the worst experiences I’ve had. I would not recommend this hotel to anyone. Also gym was out of order and never been open . Pool on roof is tiny and only limited sun loungers.

  • User:I3490IPjohnm

    Trip type: Family

    Great value, enjoyable stay

    rating19 Dec 2025

    Currently staying at this hotel, I honestly can’t understand the negative reviews, the hotel is in a good location, close to Plaza del Charco and the bus station. The staff are friendly and helpful. Our rooms are well equipped and a good size. We are all inclusive and there are adequate food and drink choices for all our party. Everything is clean and although some areas are a little tired, I understand that a refurbishment is planned in the new year.Some people must expect five star luxury for a three star price. Get real folks, this is a great value hotel.

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