Melia Jardines Del Teide

Recent Reviews: 940

• User:Fiona_Miller_85

  Trip type: Solo travel

  Well worth a visit

  27 Apr 2026

  I booked this hotel as I like a rustic-looking, rather than glossy setting and it did not disappoint. The decor and architecture is lovely, and the views are insane! I also like a hotel where you can get the mileage in and this one didn’t disappoint, I was covering a couple of miles a day just from getting around, room to breakfast, room to pool, pool to lunch etc and the stairs were a bonus adding extra fitness opportunities. I also liked that it was set back from the main area, giving it more tranquility. I walked to the sea most days, around 1.5 miles there and back. The hill on the return was manageable if you’re able-bodied. The area Playa del Duque was nice and classy. I also walked to La Caleta which was quite charming, and Fanabe which was not my scene (think Blackpool in the sun). So although the hotel is tranquil it’s certainly not isolated if you like walking.I booked the early flight hoping for the first afternoon in the sun, though was disappointed to find that I couldn’t check in til 3pm. My mistake for not checking and assuming it would be 1pm. I had some lunch and a walk around to get my bearings but it wasn’t great still being in travelling clothes. Next time I’d get a few more hours sleep and book the later flight. I had been allocated room 325 and during the wait I headed to check out its location. I was gutted to see it was the dreaded room with the metal fence outside the terrace which I’d seen on here. I went back to reception and begged them to consider an alternative when it was time to check in, which they did. I had room 216 which was absolutely perfect. Almost half way between the pool and the restaurant, nobody could see in to the room which was handy for getting ready or general privacy, and the terrace was nice overlooking the central courtyard/ walkway to the side. I was so grateful they changed the room. I wasn’t offered a welcome drink and I saw people were, bit odd but not a major problem. The food was generally good, always found something to eat and I liked the setting in the Mosaico buffet restaurant with inside and outside seating options. It’s true that it can feel loud and busy, but you just need to work out the quieter times to go. 8-8.30am for breakfast, later lunch, later dinner worked for me. I didn’t bother using the 1 included trip to the Italian a la carte, I didn’t find the Italian food in the buffet very good (overcooked pasta, overly sweet sauces and stodgy pizza) plus I preferred the buffet with the salad bar. The desserts were mostly good and lovely fruit and ice cream available each sitting. I feel like the dessert selection declined as the week went on, maybe different staffing. Breakfast was good, I wished that there was an omelette show cooking option, I have never seen that missed from a hotel of this rating. The ready-done omelettes were plain with no filling and occasionally dry. Overall though, I never went hungry and ate very well. The stand outs were freshly cooked-to-order prawns, the beef stew on Italian night, and the food on the Mexican night. The pool food in grab and go wasn’t great, plain looking sandwiches with cheap white bread and last nights’ leftover salad bowls, with melon or pastries. I usually went up for a proper lunch. The activities programme was one of my main reasons for booking. I enjoyed the jewellery workshop, soap workshop and candle workshop, tai chi, stretching, restorative yoga and aqua gym / fitness. I was a little disappointed that there wasn’t a tranquil class each day (such as yoga) as I usually do this daily when I’m on holiday. There was a strong focus on more active classes (cycling etc) which I find a bit odd as there’s a 24h access gym to get in your fitness. It would put me off returning as I really missed my daily yoga. A big shout out to the staff, Fernando in fitness, Alberto, Beatriz, Jesus and Olga in the pool bar, Morena, Paula and Ethan in Mosaico, and Karim in the Retama bar. All of the team are lovely, these were just some stand outs for me. Thanks Melia Jardines for a great holiday!

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• User:adluke1974

  Trip type: Couples

  Amazing hotel

  23 Apr 2026

  we stayed at this hotel twice now , rooms , clean spacious , level amazing , staff friendly , best hotel in tenerife , location great bus service to beach front Hotel- cmanager, Owner at Melia Jardines del Teide - Adults only, responded to this review Dear Guest,We appreciate the time you have taken to share your opinion on your recent experience at Meliá Jardines del Teide.We are delighted to hear you found our rooms clean and spacious, offering comfort during your stay.It brings us joy to know The Level experience met your expectations with its exclusive services and amenities.Your praise for our team's friendliness and commitment to service is greatly appreciated.We are thrilled you valued our prime location near convenient transport links and the beaches of Costa Adeje.We look forward to welcoming you back again in the future. Best wishes,Laura L., Meliá Jardines del Teide Team

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• User:L49367

  Trip type: Couples

  Meliá Jardines Del Teide – A Honeymoon of Highs and (Very Deep) Lows Serious raw food issues

  22 Apr 2026

  Rating: ★★☆☆☆ (2/5)I visited this hotel back in 2022 and deemed it the best in Tenerife. Returning in April 2026 for my honeymoon, I’m torn. While the cleaning staff are doing a fantastic job, the service, food safety, and management have gone downhill massively.The Positives & Travel TipsHousekeeping (10/10): I am a cleaner for a living, so I have very high standards. Our room was immaculate every single day. The room also had a lovely, nice-sized balcony. I must add though on the last morning at 9am we had housekeeping knocking and coming into our room and we tried to communicate with them that we wouldn't be checking out till nearer the 12pm mark because we have a late flight I don't understand why they were knocking and coming in when we hadn't checked out yetPool Area: The area was tidy and there were no "sunbed wars." However, the sunbeds themselves really need an upgrade as they are quite grubby also must add there isn't handle bars going into the pool at step areas so if you are unsteady on your feet you'd have the walk to ramp area for stabilityMonkey Park Tip: If you are going to Monkey Park, get the bus and walk the last 15 minutes. Have your wits about you and keep to the side of the road, but you will save around €70 compared to a taxi!Shopping Tip: Use the "Dinos" supermarket (10-min walk). Don't be fooled by the 24-hour one nearby; walk another 5 minutes further for much cheaper prices.⚠️ Serious Food Safety & Dining IssuesThe kitchen and service standards are where the hotel fails:Dangerous Meat: On Indian Night, the chicken skewers were raw. On Mexican Night, the taco meat was visibly pink mince. My partner’s steak was served "blue" when they asked for rare.Dining Service: Drinks orders were taken halfway through our meal or we had to flag someone down. Often, I was finished eating by the time the drink arrived.Breakfast: We arrived at 8:30 AM every day and the food was cold every single morning and this is only half an hour after openingThe food is nothing like it was back when I last visited I actually feel embarrassed how much I hyped this hotel to be to my new husband and it wasn't what I expected Facilities & Service LetdownsEntertainment Seating: On popular music nights, like the rock band, if you aren't seated by 7:30 PM, you aren't getting a seat. The Bar: The refurbishment moved the bar and made it much smaller. In 2023, the cocktails were 10/10. Now, they are just basic drinks with ice and you’ll queue for ages. Note: They don't accept cash at the bar.Honeymoon & Staff: Despite booking months in advance/mentioning it was our honeymoon and told by email twice there would be something special for us arriving, we arrived to an empty room. I do admit I did go down to reception and ask as we were disappointed and they did give us champagne and fruit the next day which we are grateful for but takes away what could have been a lovely surprise on arrival I felt embarrassed having to ask but this is a special moment in our lives. When the lifeguard was missing from the towel station, reception actually told us off for not dealing with them—we would have if they were actually there! Power Cut: On the hottest day, the power went out and the bar stopped serving drinks entirely On our arrival night we missed dinner by 10 mins and on our last day we left at half 5 missing dinner when I mentioned this to reception I asked if we could do lunch on last day instead and they agreed which was great. It might not be like this for everyone though! I must admit though communication between reception and dining room wasn't efficient I had to explain when entering for lunch as our room number didn't work on IPad as reception said again embarrassing. The housekeeping team are the stars here, but the management and kitchen are letting them down. I am sure the hotel will reply with plenty of excuses, but as a returning guest who once loved this place, these are my honest views. Between the raw food and lack of basic hospitality, I can no longer say this is the best in Tenerife. It is a shadow of its 2022 self. The best part of this hotel for me is churros for breakfast 🍳🤣🤭

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• User:Nicola G

  Trip type: Couples

  Lovely hotel with great views

  21 Apr 2026

  Hotel staff and views where lovely, clean and friendly hotel, room with views was lovely but basic inside for 5 star Downside was we went all inclusive and you basically only get buffet restaurant included the 2 other restaurants you get 50% off and the other one you have to stay 5 nights or more to get 1 free meal. Water was only provided in your room on the first night which I thought was a bit bad but I was able to pick up small bottles of water at pool and bring to room , I also emailed the hotel before staying to mention it was our special birthdays both becoming 50 but nothing was mentioned or done just a little touch from hotel would have been nice, on check in we got there early but room was not ready and they told us to return back at 3 which was a shame as most places I’ve been have had room ready but it states 3. You can walk down to the beach around 10-12 min walk but hilly so wouldn’t be great for anyone with mobility issues Overall great stay and the staff in lounge bar where so happy and so so nice they made our stay shout out to Jonathon and valentina they were just great every night always happy absolutely lovely to see and be apart off, entertainment every night which was also good. Yes we definitely would go back

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• User:ArthurMin

  Trip type: Couples

  Highly Recommended

  19 Apr 2026

  We have recently returned from a 10 night stay over the Easter period and I can find very little fault with this hotel. The entire staff team and the service provided was excellent. Without exception the staff team were friendly, respectful and willing to help. The hotel itself is a short and steep walk from the beach but transport is provided by the hotel if you feel inclined to leave the hotel grounds. Of course it is possible to find room for improvement and a broader selection of branded drinks on the all inclusive package would be one of those areas. The hotel has notices on every sun bed asking people not to reserve them but sadly, some territorial humans can’t help themselves, but to be honest there is no shortage of loungers no matter the time of day. If you want a peaceful adult only hotel away from the centre of the resort then this definitely fits the bill.

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