


57+ photos
Ideal for beach holidaymakers and families, this apartment hotel is located in Puerto de la Cruz and is about 1 km from the beach. It is about 1.2 km to the centre. It is about 25 km to Tenerife - Norte-Los Rodeos (TFN) Airport.

Calle Francia 8
Check-in from 3:00 PM · Check-out by 12:00 PM

Calle Francia 8
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
1867 reviewsUser: Carol Ann K
Trip type: Couples
Great stay
The staff here are absolutely wonderful, helpful and polite Hotel was clean Águeda Cabrera, Atención al cliente/recepción at Parque Vacacional Eden, responded to this review Dear guest,Thank you very much for sharing your experience with us and for highlighting the friendliness of our staff.We greatly appreciate your feedback, as it helps us to continue improving, and we are sorry that your s… The staff here are absolutely wonderful, helpful and polite Hotel was clean Águeda Cabrera, Atención al cliente/recepción at Parque Vacacional Eden, responded to this review Dear guest,Thank you very much for sharing your experience with us and for highli…
User: brian m
Trip type: Couples
Just shocking .
Rooms are spacious. No air conditioning. No bar of snack food juring the day .Are room had a view of a building site outside are balcony. Room next door to are room was used for hotel staff and was woken up by staff ever morning at 7.00 pm by laughter and noise form staff in next room .complaint to reception and no one approved us about this .There are two bars one that completely close on a Satur… Rooms are spacious. No air conditioning. No bar of snack food juring the day .Are room had a view of a building site outside are balcony. Room next door to are room was used for hotel staff and was woken up by staff ever morning at 7.00 pm by laughter and nois…
User: ladyjax171
Trip type: Couples
Budget hotel
If you need air conditioning, a soft bed, a clean bathroom, then this hotel is not for you. It was my bad for not reading the amenities provided correctly before booking but having travelled extensively, I naturally assumed it would have air conditioning. The hotel is very dated and could be doing by being dragged into 2026! Our one breakfast, as we left for another hotel as we couldn’t bear the t… If you need air conditioning, a soft bed, a clean bathroom, then this hotel is not for you. It was my bad for not reading the amenities provided correctly before booking but having travelled extensively, I naturally assumed it would have air conditioning. The…
User: Freiburg1983
Trip type: Couples
Disappointing
Nice to be out of town and in residential area with garden so is quieter but very steep hills to climb here. Site is also hilly from rooms to restaurant. Food in restaurant all tepid, yogurt and cereal milk not cold, breakfast and dinner all tepid or cold including eggs, meat, fish, chips. Juice very sugary. Not much variety in buffet restaursnt at dinner compared with all other hotels I've ever v… Nice to be out of town and in residential area with garden so is quieter but very steep hills to climb here. Site is also hilly from rooms to restaurant. Food in restaurant all tepid, yogurt and cereal milk not cold, breakfast and dinner all tepid or cold incl…
User: Ryan E
Trip type: Family
Shocking experience at the Eden hotel de le Cruz
Food is so bad hardly no variety of food, bar man Spanish wouldn’t give his name he is short with black hair and short trousers and white socks with Jackson shoes. Very rude refused to serve when we paid for inclusive had attitude and also wouldn’t grab a bottle of gin downstairs as low staff.. I would never come back to this hotel again shocking.. don’t waste your money also no air con !! Águe… Food is so bad hardly no variety of food, bar man Spanish wouldn’t give his name he is short with black hair and short trousers and white socks with Jackson shoes. Very rude refused to serve when we paid for inclusive had attitude and also wouldn’t grab a bott…
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