Royal Hideaway Corales Suites

Recent Reviews: 2391

• User:jemimajem

  Trip type: Friends getaway

  FABulous girls trip - couldn’t ask for more!

  27 Apr 2026

  This trip was perfect from start to finish and I honestly couldn’t fault a single thing!From arrival until departure - the staff were always so friendly and accommodating, extra special shout out to Justyna who made every breakfast trip memorable and made us and every guest feel like VIPs - she has so much energy! The food at breakfast was always so fresh and plentiful and well stocked and they really do cater for everyone and think of everything.The family pool area was lovely for cocktails and watching the world go by, and all pool areas were lovely and clean and chilled. All of the grounds were well maintained across the whole complex and the hotel is very impressive and in a lovely area with lots to offer locally.The room was always well cleaned and our housekeeper was lovely - we were celebrating our friend’s special birthday so stayed in a 2 bed villa with pool area - an extra special treat which was well worth it. We visited the spa too for some chill out time and that was also lovely.Would 100% recommend and would love to visit again!

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• User:Cruiser32514219465

  Trip type: Couples

  Superior quality hotel!

  25 Apr 2026

  Excellent hotel, we keep coming back! Friendly staff, impeccable service, 100% clean. Top location and breath taking views of the ocean and Teide.

• User:Charlotte B

  Trip type: Family

  Inflexible customer policy

  24 Apr 2026

  Pleasant hotel and well-maintained, but quite impersonal.The main issue is the inflexible and counter-productive customer policy: I was charged full price for a spa booking (last slot of the afternoon) even though I cancelled early that morning, despite staying a full week and dining several times at the hotel with my family. I only discovered it at check-out.Reception staff were also rather unfriendly and unaccommodating, which made the experience less enjoyable. A pity.

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• User:letsenjoytoday

  Trip type: Family

  Lovely Hotel But......

  22 Apr 2026

  We are returning guests and this trip was our 5th consecutive one. This time holding two rooms. We stayed at this hotel a couple of weeks ago over Easter along with our family and their 3 small children. They stayed in the suites as that is the family section and we stayed in the adult only part of the hotel. Although we mostly only used our room and facilities to change and sleep in as we spent out time with our son, daughter in law and our grandchildren All parts of this hotel are lovely and the staff friendly and attentive. However here comes the big BUT.... Our family in the main section in room 1209… Never book that room or anything near 1207 1208 either side of those two rooms… As the families apparently own those rooms and they are a nightmare which the hotel even admitted when pushed. They created such a racket day and night with total disregard for any other guests staying in the hotel. Unruly children unsupervised by adults… Even on the rare occasion where there was an adult present no control given at all, in fact it seemed they found the whole experience quite amusing ??? On one particular occasion the football that they played with until 10. 30pm right outside 1209 and even then only stopping when seriously confronted by our family. On one occasion when playing outside on the balcony, the football flew over onto our balcony hitting the glass balcony door waking and terrifying the three children including a six month old baby in room 1209. They then proceeded to climb over and trespass onto our balcony uninvited to reclaim their football!! Blaring music was played in the day and the poor little one could not even get a nap in the afternoon. We complained on numerous occasions to the hotel and they said there were no other rooms to move to, which I find very strange even if they upgraded them.!! It was a complete nightmare and really contributed to spoiling what should have been a lovely holiday. Very disappointed with the hotels response to all of this, as previously mentioned returning guests having been recommended in the first place a number of years ago by our son and daughter-in-law and having recommended many other people to this hotel. Plus on this occasion holding two rooms. This is actually a repost because despite everything the response I got from the hotel was in Spanish… Not very helpful so hopefully this time they will respond in English… And also making sure they got a comment in about what a lovely position the hotel is in. That is not really addressing my issue. We know where the hotel is located so I do hope on this occasion they actually respond properly to this review in the language in which it was written and not use it as an advertising platform. At present we are due to return, just my husband and I, in June but as the adult only section is closed for refurbishment (we were only told of this after booking) it would mean us staying in the family suites and we are seriously considering giving this a miss on this occasion due to all these problems. Hotel- cmanager, Owner at Royal Hideaway Corales Suites, responded to this review Dear Guest, We appreciate you sharing your perspective with us and would like to start by apologizing sincerely for the experience you and your family had during your recent stay with us.We are sincerely sorry that your family’s experience in certain rooms fell short of the tranquility we aim to provide. While our team addresses all concerns with care, we regret that the resolution offered did not meet your needs. Please know we take all feedback seriously and continually review our protocols to ensure comfort for all guests. We have taken your comments very seriously and have implemented additional measures to ensure stricter monitoring of guest behavior, particularly during evening hours. Our team has also been reinforced with clearer procedures to intervene immediately and more effectively should similar situations arise in the future. That said, we are delighted you continue to enjoy our welcoming staff and serene adult-only areas. It’s heartening to hear these aspects remain highlights of your stays. Regarding your upcoming stay in June, we fully understand your hesitation given your past experience and the temporary closure of the adults-only section due to refurbishment. However, please be assured that we have already taken corrective measures in relation to the situation you described. We have addressed the matter directly to ensure that they do not occur again, and this will be taken into careful consideration.We look forward to welcoming you back on a future occasion and regaining your trust. Best regards,Laura CordobaGuest Experience Manager

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• User:mjhunt67

  Trip type:

  What a great hotel...

  20 Apr 2026

  Great location with stunning views over La Caleta. The room was superb and the staff friendly and helpful. Lovely pools and good restaurants. Well worth a visit. Hotel- cmanager, Owner at Royal Hideaway Corales Suites, responded to this review Dear Guest,Thank you very much for taking the time to share your experience at Royal Hideaway Corales Suites and for your kind words following your recent visit.We are truly pleased to read that you enjoyed our privileged location overlooking La Caleta, as well as the stunning views that surround the resort. It is especially rewarding to know that you found your suite to be superb and that our team made a positive impression through their friendly, attentive, and helpful service, a cornerstone of the Royal Hideaway Corales brand philosophy.Your comments regarding our pools and dining outlets are also greatly appreciated. We continuously strive to offer serene spaces for relaxation alongside a culinary proposal that reflects quality, variety, and respect for local and international flavors, always with the aim of exceeding our guests’ expectations.Thank you once again for recommending our hotel and for highlighting what made your stay memorable. It would be our pleasure to welcome you back in the future and provide you with another refined and exceptional experience.Kind regards,Andrea Tommasino, Guest Experience Manager

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