Cigarral el Bosque

Recent Reviews: 897

• User:özgür T

  Trip type: Friends getaway

  A Magnificent Hotel That Captures the Spirit of Toledo

  16 Aug 2026

  A Magnificent Hotel That Captures the Spirit of ToledoHotel Cigarral El Bosque was one of the most impressive hotels we stayed at during our trip to Spain. I can easily say that it is one of the most elegant and distinctive hotels in Toledo.The architecture is simply magnificent. The design and character of the rooms almost make you feel as though you have stepped back into the Middle Ages, perfectly complementing the historic atmosphere of Toledo. Staying in a hotel that reflects the spirit of this extraordinary city made the experience even more memorable.The standards of cleanliness and hygiene were excellent, while the comfort, elegance and sense of luxury could be felt throughout the hotel.The restaurant also deserves special praise. The food was absolutely delicious and beautifully presented. The hotel bar was equally impressive and a wonderful place to relax at the end of the day.With its stunning architecture, exceptional cleanliness, comfort, excellent restaurant and unique atmosphere, Hotel Cigarral El Bosque was more than just a place to stay — it became a memorable part of our Toledo experience.I would gladly stay here again without hesitation on my next visit to Toledo.

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• User:annegT9625OF

  Trip type: Couples

  Fabulous setting but overall disappointing

  27 Mar 2026

  I was really disappointed with this hotel. Yes, the views of Toledo old town are spectacular and the gardens are lovely, but....I need gluten free and I emailed the hotel twice to check I could have bread for breakfast and eat in the cafeteria and never received a reply. As it turned out the cafe only had 2 items on the menu I could eat.We booked it as we were travelling with our small dog and it said pets were allowed. What they didn't say was the only place outside of the room the dog was allowed was a tiny terrace with 4 giant chairs and tables in deep shade, way too cold to sit at in March. So we could only sit in our hotel room in the evening as the dog wasn't allowed in the bar.We stayed for 2 days and when we got back to our room the second day the key didn't work. We had to go to reception to reactivate it. No apology or concern shown at all.The room itself was lovely and the bed very comfortable but there were no tea and coffee making facilities, not even a kettle. We asked for one and it was provided.All in all, it was disappointing from our point of view, for a five star hotel.

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• User:Colin G

  Trip type: Couples

  Good location but tired hotel in need of a revamp

  03 Jan 2026

  This was our second stay at the hotel on our drive from London to the Costa del Sol. The location is good away from the narrow streets of the centre with plenty of safe parking. However the hotel is looking very tired. The rooms are not clean ( stains everywhere) and the shower could only be turned on to roasting hot! I was lucky to get out of there without being scalded! The sink taps were set to only hot too. The breakfast was average. This hotel has great potential if only the owner would invest in redecorating.

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• User:talon3

  Trip type: Couples

  Do not book

  14 Dec 2025

  Upon arrival, the outside of the building looked pretty grand once you stepped inside it’s a different story. The whole place is run down, if I had read the reviews here I would have booked it at all. Got a room with terrace everything is ancient, tables are all chipped old, grotty. Mini fridge with no mini bar service, we were early and I honestly must say there was probably 2-3 cars in the car park however they said they were so busy the rooms are all not ready. We went to the restaurant for lunch and was greeted by a gentleman who would rather be anywhere else but there…just wasn’t friendly or inviting, so we turned back and left better spend our money where it’s wanted. I am going to cancel my return visit here that’s how bad it is and try somewhere else. I might have guessed when the price tag was much lower than most truly 5 stars…I wonder if this hotel has been reaudited to retain their stars because it is not a true representation.

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• User:Paula D

  Trip type: Couples

  Dismal. We checked out after 1 night.

  05 Nov 2025

  There is absolutely no way this hotel deserves its advertised 5 star rating and it would be very lucky to get 3. On arrival, the hotel looks promising with a pretty entrance facade and pleasantly decorated reception. The promise is not fulfilled. Beyond reception there is a pervasive smell of drains. The layout is bizarre and there are laminated signs stuck to the walls explaining what is on which floor. Our room was large but smelled strongly of drains. The shower tiles were cracked and there were yellow stains on the grout. In the separate toilet, the plastered wall had large brown stains that seemed to have been caused by a leak or damp. Because it was raining heavily and we were tired, we decided to eat in the hotel. The restaurant was closed until 8pm so we went in search of the hotel bar. There wasn’t what we would call a bar, just a bar counter in the cafe which is essentially an anteroom to the restaurant. 4 bar stools at the bar, but you couldn’t sit there as the counter was full of napkins and promotional beer bottles etc. and no bar staff. There was nobody in attendance for so long that thought it must be closed. The lighting and decor did nothing to create an ambience. We perched on high stools at a table for 2 and decided to order from the cafe menu as by then we had read the reviews for the restaurant. To be fair, the food was passable. The bed in our room was enormous but uncomfortable, with ridges digging in all night. We didn’t risk breakfast. After a day in Toledo, we checked out a day early. It’s the strangest hotel we have ever stayed in. I would not want to be there on Halloween.

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