Highly Recommended in Toledo – Eurostars Buena Vista
30 Oct 2025
We stayed at Eurostars Buena Vista Toledo, a large hotel located on the outskirts of the city, about a 15-minute drive from the historic center. The check-in process was somewhat lengthy, and parking is limited to a very tight underground garage but without extra charge.Our room was very spacious and fully functional, with a safe, kettle, minibar, French balcony, and a comfortable bed. The bathroom was large, featuring both a bathtub and a separate shower. The TV offered international channels, and the Wi-Fi was fast.Breakfast was good, and the hotel provided excellent value for money, but it should be heeded that prices vary significantly depending on booking dates. We would definitely return if in Toledo.
User:Samantha W
Trip type: Couples
No pool in September - despite it being 28 degrees
26 Sept 2025
We booked this hotel hoping for a peaceful weekend as we are also attending a wedding in Toledo. It’s currently 28degrees on 27 September and the pool area is CLOSED. Apparently it closed earlier this season - we are hugely disappointed after hoping to sit by the pool for a day - in fact, we only booked this hotel because of the pool. So now, we’re in hotel at least 50 min walk from Toledo and without a pool. So this review is really just a warning for anyone to whom a pool is important - beware- if you are looking for a pool, please don’t come to this hotel as they close it even when it’s 28 degrees outside.
User:209ren_b
Trip type: Friends getaway
Lovely hotel with a great pool area
03 Aug 2025
The best thing about the hotel is the service from the always smiling staff and the pool area. From a 5 star hotel we would expect a bar service in the pool area. That can be improved. Another great think is there is a pool for children. It would be nice if the mothers used that pool with their babies. Could I suggest the hotel made rules about this? Otherwise everything are perfect and the hotel and especially the staff deserve a 5 star recommendation. The location is not close to the old city. But it’s about 10 euros in a taxi.
User:A0045730
Trip type: Couples
Excellent in every way especially the service .
19 May 2025
Stayed at this hotel for a night enroute from Santander to southern Spain . It was excellent from start to finish . Easy to find with great car parking a few minutes off the main route . The receptionist was lovely , friendly and helpful . Our room was huge and well equipped. We ate lunch and dinner in the bar restaurant. The service again was superb as was the food . The bar area is situated in a lovely part of the hotel . Breakfast again was excellent with a choice for everyone . We will definitely return
User:Ralph W
Trip type: Family
Good not excellent
15 May 2025
This hotel, which is rated five stars, and while the property has undeniable appeal—spacious rooms, elegant decor, and a good location—it consistently fell short of the service and attention to detail that define true five-star hospitality.The staff were generally courteous, but not proactive. Small but telling oversights—such as the open WiFi did not work and upon inquiry, you were given the name and password to another network, no turndown service, and lack of follow-through on basic requests such as a bucket of ice or a corkscrew to open the corked wine bottles in the room. These may seem minor, but at this level, the constellation of details matter.Public areas were elegant, and amenities like the pool and spa were well appointed, yet there was a sense that the experience was curated for appearance rather than substance. For example, the gymnasium did not have any water bottles or towels not even paper towels to wipe down one sweat from the machines. I sat in an elegant common area to get a cup of coffee while I read the news and after 40 minutes, had to go look for hotel staff to order coffee from. When I was finished with my coffee again, I had to go look for somebody in order to pay for the coffee.Overall, the hotel delivers a solid four-star experience with five-star pricing. It’s a pleasant stay, but for those expecting the refinement and superior service of a true luxury property you will likely come away underwhelmed.
Toledo, Toledo
About Eurostars Palacio Buenavista
User Rating & Reviews
30 Oct 2025
26 Sept 2025
15 May 2025
0204 505 9777