Nice pool, but the hotel and the rooms needs some improvements
17 Feb 2025
We stayed at this hotel during a road trip through Spain. This is a very big hotel outside Toledo city center.The is huge hotel outside Toledo city center, but the room was quite outdated. However, it was spacious and clean.Parking was easy to find.The pool was nice, but the hotel no longer feels like a 4-star establishment.Breakfast was not included at the rate.
Isabel Barrio, Promocionar at Hotel Beatriz Toledo Auditorium & Spa, responded to this review
Dear guest,Thank you for sharing your comments with us. We are glad to know that you found the hotel very clean. It's great to know that the room was spacious. We appreciate your review and hope to welcome you again in the future.Sincerely
User:anneimpey
Trip type: Couples
Would stay again. Beatriz hotel Toledo
01 Sept 2024
Stayed one night. Midweek,. We enjoyed this hotel and spa. Was quiet midweek, it is a little bit frayed round ages but very clean room with lovely shower and very comfortable bed. The bar prices very good for a city hotel. Buffet breakfast had good choices.Walk to old town was 40 minutes, but really worth it.
Isabel Barrio, Promocionar at Hotel Beatriz Toledo Auditorium & Spa, responded to this review
Dear Guest, We are glad to hear that you enjoyed your stay in our rooms! We appreciate your positive comments about the spaciousness of the rooms, the bathroom with double sinks and the terrace. We are also pleased that you experienced a peaceful atmosphere during your stay.Kind regards
User:christinesZ8270XH
Trip type: Couples
Good hotel on outskirts of Toledo
27 Jul 2024
Very good hotel, with a beautiful pool. We had a problem with the air conditioning and within 5 minutes a maintenance man was with us, a few minutes more and our room was changed. The only drawback, with such a big hotel with so many facilities, we could not get a coffee before 11am, unless we had the buffet breakfast
Isabel Barrio, Promocionar at Hotel Beatriz Toledo Auditorium & Spa, responded to this review
Dear Guest, We are glad to hear that you enjoyed your stay in our rooms! We appreciate your positive comments about the spaciousness of the rooms, the bathroom with double sinks and the terrace. We are also pleased that you experienced a peaceful atmosphere during your stay.Kind regards
User:Liege-Bastogne-Liege
Trip type: Couples
Big relaxing block of a hotel, liked it very much
24 Mar 2024
Just three dots is a tad unfair, add a half.This is a big resort and event hotel - it has a number of outdoor swimming pools and several terraces, but that did not distract in any way from the enjoyment of our stay.It was a one-night stopover, so it can be hard to judge. it's airy, spacious, with a huge foyer to relax in, large wide corridors and generous rooms.The front desk service was pretty good, the restaurant service was better even though they do volume - exclusivity is not the thing here.And i discovered Caracamusas here, a wonderful dish local to Toledo I believe, but popular now across Spain. I tried it elsewhere but the restaurant here served the best of all.It's a landmark hotel but it was tricky to find - it might have been me after a 400-mile trip that day, a 10/15-minute taxi ride to the centre of town which is so worth a visit.Steel and swords are its heritage industry, so they're for sale in all kinds of formats in town - ceremonial I'm sure, and the great Eagle of Toledo, Fredrico Bahamontes, one of Spain's greatest ever cyclists, is remembered in a typical climbing pose - his specialism - on a hill near the old town.The cathedral is reviewed elsewhere and is a must.Our regret was not staying longer in this hotel, its very relaxed. But I have pretty much perfected caracamusas to remember it by, more appropriate than climbing mountains on a bike or swordfighting.
Redes Beatriz Hoteles, Marketing at Hotel Beatriz Toledo Auditorium & Spa, responded to this review
Dear Customer. Thank you for trusting our hotel to stay in ToledoWe are very happy to know that your experience has been satisfactory. Thank you for sending us your kind commentssincerely.
User:meldimoo
Trip type: Friends getaway
Awful experience, complete lack of customer service
19 Oct 2023
Si we are here last night of a tour. Rooms ok but the bar area has well over 100 guests waiting for a drink. The others are locals so the single bar man said they get preference. We asked at reception and were told "too bad" manager not here !!!! What and - so rude. We just thought we would tell reception he was drowning in orders but all we got was a shrug. Absolute disgrace for a hotel. The other beautiful bar area shut. Dinner will be problematic I fear
Redes Beatriz Hoteles, Marketing at Hotel Beatriz Toledo Auditorium & Spa, responded to this review
Dear customer, we are sorry that your stay at our hotel was not to your liking. Sincerely