Hotel Zentral Mayoral

Name: Hotel Zentral Mayoral
Address: Avenida Castilla-La Mancha, 3, Toledo, spain
Telephone: +44-204-505-9777
Rating: 3.8

Toledo, Spain

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About Hotel Zentral Mayoral

location

This hotel is located directly in the tourist centre, with its numerous shopping facilities, bars and restaurants. The town centre of Toledo can be reached within 10 minutes. A bus station is located in front of the hotel.

facility

9 single rooms and 101 double rooms are located on 4 storeys and can be reached by lift. The reception desk is open round the clock. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, an alarm call service and a laundry service. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Central heating ensures that rooms maintain comfortable temperatures. Guests can enjoy the view of the courtyard from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 110 non-smoking rooms.

sport

A sun terrace is a great place to while away the hours. After an eventful day, guests can work out and recharge in the gym.

meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. Catering options include half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.

Amenities at Hotel Zentral Mayoral

Facilities
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  Air conditioning
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  Lobby
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Wifi
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  EV Charging Station
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Reception
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
- -
  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Room Facilities
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  Shower
- -
  Bathtub
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  Hairdryer
- -
  Minibar
- -
  Fridge
- -
  TV
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  Closet
- -
  Room service
- -
  Toiletries
Security
- -
  Security Guard

Location

Around this property:

Centre

2000 m

Airport

110000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

140

Very Good

205

Average

122

Poor

Terrible

Recent Reviews: 520

User:Martin C
Trip type: Couples
Almost faultless.
11 Oct 2024
Very well situated hotel, very close to the bus station and within easy walking distance of the six escalators that deposit you into Zocodover Square in the historic heart of Toledo.Our room was spacious and immaculate with a huge balcony and a view up to the Alcazaba.As the weather was poor we took advantage of the restaurant which offered excellent value, very good food and, despite being particularly busy, superb service.So why only ‘almost faultless’? The hotel fell down on two counts. It is not as well soundproofed as it might be and the car park is both exorbitant (€ 14 per night) and incredibly tight for those with anything other than a small vehicle.
User:JohnLarissa
Trip type: Couples
Good location
08 Jul 2024
Good location with easy access to escalators to the town centre.Modern room with terrace and large bathroom.Staff very efficient with underground parking which is excellent at the temperature was 36 degrees.Breakfast was a very good selection with the usual continental and hot food.
User:Lesfingal
Trip type: Couples
There are better hotels in Toledo.
06 Nov 2023
Modern hotel with a good location close to bus termini and the escalators that provide access to the old town. Check in was perfunctory and efficient with smiles and chats reserved for their French speaking coach tour clients. I made a reasonable complaint when checking out regarding the hotel room. The complaint was followed up in writing to the hotel and the booking company. I haven't even received an acknowledgement never mind an apology . The booking company tell me the hotel has failed to engage with them either. This is not a cheap hotel, its a 3* and higher standards would have been expected, particularly regarding room maintenance.Perhaps had the complaint been made in French it would be acted upon.
User:holidayfan55
Trip type: Couples
Nearly but not quite.
12 Oct 2023
Stayed 3 nights on a Leger Holidays tour.Room was ok. Had a safe (but it wasn't secured to the wall which makes it a bit pointless really) Mini bar/Fridge and hairdryer. Free air con that packed up on our last morning.Good spread at breakfast and although the restaurant gets crowded there is also an overflow room.The bad points: 1/. The cafe style bar area isn't really big enough for the size of the hotel, although there is a large lounge area adjacent to the Reception desk and entrance I always feel you lose a bit of atmosphere in these such areas.2/. We couldn't get cold water out of the basin mixer tap or the shower. It was hot water or nothing.3/. There was an Iron available on request but there appeared to be only one. So if a guest held onto it you had to go without.
User:Trail30504450958
Trip type: Couples
Extremely demeaning front desk staff
18 Jun 2023
I am not a guest at the hotel. This hotel is in a very inconvenient location outside Toledo. It is located in the university area. It was a very hot day (93 degrees fareheit). My husband and I got lost a bit and tried to find our bearing around the area by looking at the map. We saw the hotel next to us. Instead of looking at the map in open air under a hot day, we decided to walk into the hotel lobby to get some cool air while reviewing the map. To our surprise, an angry looking young black hair lady came to us in a very rude tone and asked us if we had a reservation. We told her that we did and we were not guests at the hotel but just want to get our things together. She was outrageous and raised her fingers pointing at us and spoke to us with a Spanish accent 'It is not possible for you to sit here if you are not a guest in a hotel'. She then asked us to leave and she returned to the reception area and started gossiping in Spanish This behavior of her was totally unexpected and unnecessary. It is not a type of normal customer service you would expect from a hotel. I would strongly urge the hotel management to look into the company policy and how their staff is treating potential customers and the public. I would NOT recommend this hotel to anyone if you have a choice.