Grubby, and well past its ‘Best By’ date. And if you like tea this better bring your own tea bags ??
26 Sept 2025
In its heyday this could have been a very nice and trendy place to stay BUT it’s now run down, feeling grubby, and in dire need of lots of maintenance. We were 3 couples in 3 rooms. 2 rooms had plumbing issues, one had no water at all, one had water to the shower but the sink supply was VERY slow. The drains weren’t working correctly in our room and the shower door leaked like a sieve. We couldn’t open the safe in our room, neither could reception or the ‘maintenance’ man. At dinner the 3 who ordered steak had nice meals, the 3 who ordered fish (cod) sent them back because it wasn’t cooked, the replacements wasn’t cooked properly either so they didn’t get a main course at all. I thought cod should be white & flakey, not grey and unable to cut it with normal cutlery. Oh and to cap it all, the hotel has run out of breakfast tea, not one bag of breakfast tea in the place ??????The hotel bar is Closed, and the pool at closes at 19.00 so that the lady can help in the kitchen & dining room ??NOT a good experience at all ??
Hotel Manager, Owner at Hotel Spa Villa Nazules, responded to this review
Dear Ian,Thank you for sharing your detailed feedback with us.We are pleased to read that you and your companions enjoyed the steak dishes at our restaurant. Our kitchen team is dedicated to preparing meals with quality ingredients, and we are glad this aspect of your visit stood out positively.However, we are sincerely sorry that some aspects of your stay did not meet your expectations. Your comments about maintenance, including bathroom concerns and technical issues in your room, as well as the food and beverage experience, are very important to us. We always strive to provide a comfortable environment, and we are disappointed to learn that your experience in these areas was less than satisfactory. Concerning the hotel bar and pool hours, our goal is to balance guest needs with our service operations, and your observations will be carefully considered by our management team.We hope you will allow us the opportunity to host you again for a more enjoyable and seamless visit.Best wishes,Pablo Serrano, General Manager
User:10Barca
Trip type: Family
Peaceful, welcoming and super dog friendly
25 May 2025
As soon as we arrived we had a marvellous welcome, the dogs not to be forgotten being presented with a wee treat. The reception staff were fantastic so welcoming, friendly and helpful naturally. What really stood out was how dog friendly the hotel is. Our dogs received the BEST welcome we’ve ever seen, complete with treats, such a thoughtful touch. It was clear that everyone there genuinely loves dogs, which made us feel even more at ease.The housekeeping team were also incredibly lovely, always smiling, friendly and doing a great job without being intrusive.The room was brilliant, really spacious with a large bathroom, super comfortable bed and pillows. We slept so well. The whole place was peaceful, with stunning views. It was the perfect spot to unwind.We’d definitely make a point of coming back. Highly recommend to anyone looking for a relaxing escape, especially if you're bringing your dog!
Hotel Manager, Owner at Hotel Spa Villa Nazules, responded to this review
Dear Guest, Thank you for this great review.We're thrilled to hear that your stay with us was so enjoyable and peaceful.We are delighted that you appreciated our warm reception and the special attention we provide to our four-legged guests. Our team strives to offer a welcoming atmosphere for all our visitors, including their beloved pets. The spaciousness and comfort of our rooms, as well as the serene views they offer, are designed to ensure that every guest experiences tranquility during their stay.Finally, our housekeeping team takes great pride in maintaining a clean and inviting environment for our valued guests. It is gratifying to know that their friendliness and efficiency contributed positively to your experience.It would be a pleasure to welcome you back in the future. Kind regards,Pablo Serrano, General Manager
User:BrookeMorales
Trip type: Business
Nice option for outside of Toledo
01 May 2025
This hotel sits in a tranquil location about 20 minutes outside of the historical town of Toledo. A good option if you'd rather not stay in the city itself. Rooms and bathrooms are clean, breakfasts is offered between 8am and 11am, buffet, and you can have dinner in the restaurant or bar. The restaurant food was good, the burger in the bar very dry.Lovely service, friendly staff. The hotel also has a spa.
Hotel Manager, Owner at Hotel Spa Villa Nazules, responded to this review
Dear Brooke, We would like to thank you for taking the time to leave this review about your recent visit.We are pleased that you appreciated our tranquil location, the pristine condition of our rooms, the comprehensive breakfast offerings, and the quality of our restaurant cuisine. It is always our aim to provide a serene retreat from the hustle and bustle, coupled with the comforts and amenities that make for a memorable stay.However, we regret to hear that the burger you ordered at the bar did not meet your expectations. We take pride in offering a variety of dining options and consistently strive to ensure that every dish served is of the highest quality and to our guests' liking.Nonetheless, we are delighted that you found our service to be lovely and our staff to be friendly. Your comments affirm our dedication to hospitality. Our spa facilities are indeed a highlight, and we're glad you could enjoy them during your stay. We would also like to take this moment to highlight our hotel's serene setting amidst olive groves and fields, which provides a sense of calm and a connection to nature that many of our guests cherish.We look forward to welcoming you back in the future.Best regards,Pablo Serrano, General Manager
User:paulcliffordv
Trip type: Friends getaway
Amazing Hotel in a beautiful, remote location
31 May 2024
We had a wonderful stay here at this wonderful Spa Hotel. Thanks to Andera and her team including Olga, Nelly, Andrea Montse and Miguel. We are already planning the next trip where this will be on our agenda.Stunning views, peaceful and a lovely pool to boot. Highly recommend!
Hotel- cmanager, Owner at Hotel Spa Villa Nazules, responded to this review
Dear Paul,Thank you for taking the time to review your stay.We are delighted that the serene surroundings of our hotel contributed to a peaceful stay and that the stunning views left a lasting impression. Your commendations for the team are greatly appreciated, and rest assured, your praise will be shared with the entire team. It’s heartening to know that our facilities, including the lovely pool, enhanced your visit and that our efforts to provide a relaxing environment have been recognized in your recommendation.The entire team look forward to welcoming you back on a future visit.Kind regards,Natalia Guzmán, General Manager
User:133stephend
Trip type:
Spanish trip
20 Jan 2020
Lovely hotel which is in a remote area surrounded by olive trees and rabbits. Visited as a couple with a dog, who really enjoyed the surrounding walks. Heating, hot water and Air Con in the room was quite erratic, which resulted in us waking in the night extremely hot. Two lights in the room weren’t working but staff soon replaced one of them once we had brought it to their attention. Had meal in the evening which was delicious. Try the Wild Boar stew and Pork Loin...very good. Not so good were the freezing cold bread rolls and cold plates and dishes. Those final touches would have made a difference to the rating, as we were the only guests dining, indeed, possibly the only guests in the hotel. Breakfast was extremely disappointing, we were looking for a light cereal and toast, but were served huge bowls of kids chocolate cereal with hot milk which we couldn’t eat. Managed to get two eggs with tostada, which was just a warmed up bread roll and two stale buns. Make sure you specify breakfast on the booking as otherwise it will not be catered for. However, the situation of the hotel itself is very impressive.
Almonacid de Toledo, Toledo
About Villa Nazules
User Rating & Reviews
26 Sept 2025
25 May 2025
01 May 2025
0204 505 9777