Barcelo Valencia

Recent Reviews: 4105

• User:Magali M

  Trip type:

  Great location and friendly staff

  24 May 2026

  Very good hotel at a perfect location, with carpark. You can hop on bus 19 right in front of the hotel and go to the middle of the centre. Very practical because it’s a big city!The rooms are spacious and practical. Breakfast delicious! Staff very helpfull and friendly.Nice view from the rooftopbar. Unfortunately they only serve cocktails. Manager Barceló, Owner at Barcelo Valencia, responded to this review Dear Magali,Thank you for writing a review of your recent visit and for recommending our hotel.While we strive to offer diverse experiences, we regret any limitations you encountered in our beverage offerings.It brings us joy to know our central location made exploring Valencia convenient for you. Our team takes pride in providing warm service and comfortable accommodations, and we are delighted your room met your needs. The breakfast selection and panoramic views from our terrace are indeed highlights we love sharing with guests.We look forward to welcoming you back on a future trip.Best regards,Alejandra Alarcón | Assistant Manager in Training

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• User:traveller10941

  Trip type: Solo travel

  Standard and effective

  23 May 2026

  Fairly standard, clean hotel, but with some technical issues with the sink and a shower that had low pressure and fluctuating temperature, which mattered a lot in the heat. The sink issue was handled quickly. Good air conditioning in the room. The rooftop plunge pool is poorly signposted and quite hidden. Your knees touch the bottom—though I suppose that’s typical for this kind of pool.Excellent food in the dinner restaurant, and good staff on that side. Breakfast was average.The reception staff seemed somewhat tense, but they carried out their duties precisely. Perhaps a smile could be part of the customer experience?The hotel is in a good location, opposite the science centre, with a taxi rank and a bus stop in front. As is typical in Spanish/Canarian hotels, four stars is (from a Northern European perspective) more like three stars.As for pre-arrival communication: fast replies with short, automated two-line responses stating that nothing can be guaranteed, etc. The wording is probably based on standard response templates, but more attention could be paid to tone. I almost cancelled my reservation because of how blunt it felt.Overall, an efficient chain hotel without major experiences. The evening highlight seems to be the rooftop terrace with a view and with very busy staff. Manager Barceló, Owner at Barcelo Valencia, responded to this review Dear Velle,Thank you for sharing such a valuable review.We are sincerely sorry that some aspects of your stay did not meet your expectations. Our team strives to ensure all facilities function seamlessly, and we regret the inconvenience caused by the bathroom and shower performance. While our rooftop pool offers a unique vantage point, we acknowledge your feedback about its accessibility and will review our signage. Your comments about the reception team’s demeanor and pre-arrival communication tone have been shared with relevant departments to refine our service approach.Nonetheless, we are delighted you appreciated our efficient resolution of the bathroom concern and the comfort provided by your room’s climate control. It is wonderful to hear you enjoyed the culinary experience at dinner, where our chefs and staff take pride in delivering memorable moments. Our central location opposite the City of Arts and Sciences remains a highlight for many guests exploring Valencia’s cultural offerings.We hope to have the occasion to welcome you again.Best wishes,Alejandra Alarcón | Assistant Manager in Training

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• User:Hannes E

  Trip type:

  Very good hotel with excellent breakfast

  20 May 2026

  Our stay was 9 days.The wrlcoming at the frond desk was very good with immediate free tourist information and citymap.Our widh for a less-noisy room at the back sidr of the hotel was takrn care of. Our room was 802 and was very big and superb!The breakfast was excellent with a lot of variety and a fresh baking station where a cook prepares your wish. Manager Barceló, Owner at Barcelo Valencia, responded to this review Dear Hannes,Thank you for positively reviewing your visit.We are delighted to hear that our hospitality made your 9-day stay memorable. Our team takes pride in providing a warm welcome and helpful resources like city maps to enhance your exploration of Valencia.It’s wonderful that your preference for a quiet room was accommodated, allowing you to enjoy the spacious comfort of room 802. Our breakfast offerings, including the live cooking station, aim to start each day with a touch of culinary creativity, and we’re thrilled this added to your experience.Your recognition of our service, quality and value means a great deal to everyone here.We look forward to welcoming you back. Best wishes,Alejandra Alarcón | Assistant Manager in Training

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• User:marathonman111

  Trip type: Couples

  A comfortable and convenient base

  17 May 2026

  Stayed here for 4 nights May 26. Generally clean with good facilities. Our room was a good size. We used the hotel as a base for our city break, it’s located away from the historic centre but very close to all of the science park. Transport in Valencia is very good. We travelled from the airport on the Metro and alighted at Amistat which was a 15 min walk to the hotel. Buses stop right outside the hotel that will take you to both the city centre and the beach area in about 20 mins. We used a SUMA10 card that gives 10 journeys for just over 1 euro each, so extremely good value. We did not eat at the hotel so can’t review this but breakfasts and dinner are available. We found a good (Italian) restaurant called Caprizza about a 5 min walk away, reasonably priced. For breakfast we walked about 10Mins to a small coffee shop called ‘Brisa Coffee’ that did some simple pastries and bread rolls, again at a very reasonable price. Manager Barceló, Owner at Barcelo Valencia, responded to this review Dear Guest,Thank you for choosing our hotel.We're delighted you found our facilities well-maintained and your room spacious for your needs. It's wonderful to know our location near the City of Arts and Sciences served as a convenient base for exploring Valencia.Our team takes pride in offering easy access to key transport links. While you chose to dine locally, we hope our breakfast buffet with Valencian orange juice and panoramic city views might tempt you on a future visit.We look forward to seeing you again on your next visit.Best wishes,Paula Merino | Guest Experience Manager

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• User:mgadvice

  Trip type:

  Stay at hotel barcelo

  17 May 2026

  It was a very pleasant experience, I have no comments except for the scrambled eggs, I love those and didn’t like these☹️, except from that our stay was very pleasant!🙏🏽 Manager Barceló, Owner at Barcelo Valencia, responded to this review Dear Guest,We appreciate you sharing your perspective with us.We are sorry to hear that part of your dining experience did not meet your expectations. Our culinary team strives to offer a variety of options to cater to all tastes, and we will take your feedback into consideration.We are delighted your stay was pleasant and that our rooms, cleanliness, service and quality contributed to your comfort. Your recognition of these areas is a wonderful encouragement for our team, who work diligently to maintain high standards.We hope that you will return soon for another pleasant stay. Best wishes,Paula Merino | Guest Experience Manager

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