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Exe Rey Don Jaime

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Exe Rey Don Jaime

locationValencia, Valencia

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About Exe Rey Don JaimeAbout Exe Rey Don Jaime

Location

This attractive hotel is located opposite the Jardines de Turia, near the Ciudad le las Artes y Ciencias theme park and the Palacio de la Música. A beautiful sand beach is only 4m from the complex. The historic town centre with its numerous shopping facilities and entertainment venues is 3 km from the hotel and can be reached comfortably with public transport. A link to the public transport can be found just 40 m from the hotel and the airport around 15 km away.

Facility

2 suites, 66 single rooms and 251 double rooms are located on 14 storeys and can be reached by lift. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Guests can enjoy a refreshing swim in the outdoor pool area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, aerobics, a spa, a solarium and hiking.

Meals

Dining facilities include a non-smoking restaurant, a café and a bar. Half board can be booked. A generous breakfast buffet and dinner are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Exe Rey Don Jaime Amenities at Exe Rey Don Jaime

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Nightclub

40 m

Public Transport

40 m

Bars / Pubs

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

370

Very Good

620

Average

375

Poor

164

Terrible

157

Recent Reviews: 1686

  • User:Vanillle

    Trip type: Solo travel

    Horror

    rating28 May 2026

    Absolutely terrible experience.When I arrived, my room had a very strong smell of cannabis, mixed with an overwhelming chemical odor that seemed to be an attempt to cover it up. The room itself was in poor condition: damaged flooring in several areas, dirty walls with black marks, and a general lack of cleanliness and maintenance. For the price charged, it was completely unacceptable.When I asked to change rooms, the situation became even worse. I got trapped in the elevator on the 14th floor. I managed to get out, but then had to carry my luggage down 14 flights of stairs with my luggage. Despite this, the manager refused to believe me, both about the smell in the room and about the elevator incident. She repeatedly said that an investigation would be needed before she would accept what I was reporting.The way I was treated by management was extremely unprofessional and disrespectful. When I explained that I recognized the smell of cannabis because I had previously worked in law enforcement because she did not believe me it was smelling majijuana, the manager became hostile and told me that she did not care what I had done in my country and that I was making things up. At no point did I mention any hard drugs. I only reported the strong smell of cannabis in my room, yet I was treated as if I were making outrageous accusations.I requested to leave the hotel and receive a refund. At first, the manager refused, but eventually agreed. The refund had to be approved through Hotels.com, and while I was on the phone with them trying to resolve the situation, the manager repeatedly came over to where I was sitting and told me to leave the property. I felt pressured and unwelcome while simply trying to sort out the issue.Another strange part of the experience was that the manager repeatedly told me that I would not receive any compensation. The problem is that I never asked her for compensation. Hotels.com independently decided to offer assistance based on the circumstances. Nevertheless, she continued insisting that I would not receive anything, which felt unnecessary and confrontational.The only positive part of this experience was Hotels.com. Their customer service responded quickly, listened to my concerns, and did everything they could to help me. Their professionalism and support were very reassuring during an otherwise stressful and unpleasant experience.I would not recommend this hotel under any circumstances. Between the poor condition of the room, the safety concerns, the lack of cleanliness, and the unacceptable attitude of management, this was one of the worst hotel experiences I have ever had.

  • User:libbz18

    Trip type: Friends getaway

    Nice hotel but far from City

    rating17 May 2026

    Didn’t realise how huge this hotel is.Staff very helpful and welcoming Very cleanGood breakfast Good facilitiesNo 19 bus takes you to town or coast Taxis outsideNear City Art & Science museum and parkHowever:Pool was closed - this should have been advised at bookingMany Large groups of tourists so can get loud Location is 30 min walk from town and equally to coastA few restaurants nearby

  • User:Annette D

    Trip type: Family

    Peel not open 10th May

    rating09 May 2026

    Pool not open ( despite)24 deg heat, ) asked when opening, said for Summer season, asked when this was , said didn’t know Elevators terribleCleaning staff v good

  • User:Emma P

    Trip type: Family

    It’s ok

    rating05 Apr 2026

    You can hear every footstep and word spoken from upstairs and outside the door. There were tonnes of stag dos so it was pretty hard to sleep. Funny sewage smell a few times a day from inside the building not outside. Very dated fixtures. The bath was not waterproofed at all so every shower there was masses of water on the floor. The food was really good though and the location is ok, in hindsight would have preferred to be in old town.

  • User:Robert D

    Trip type: Family

    Good location and good buffet breakfast

    rating02 Jan 2026

    Nice spacious rooms. Reception correct. Very good buffet breakfast.Hotel wel located and close to different musea and aquarium. Wifi good quality.

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