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Hotel Eurostars Gran Valencia

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Hotel Eurostars Gran Valencia

locationValencia, Valencia

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About Hotel Eurostars Gran ValenciaAbout Hotel Eurostars Gran Valencia

Location

This hotel is located close to the congress centre and links to the local public transport network. The nearest shops, bars and restaurants are located in the city centre, around 1,5 km away, while the nearest beach is around 3 km away. The hotel is 1 km from the nearest nightclubs.

Facility

The hotel welcomes guests in a 24-storey building with a lift and 110 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service, an alarm call service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Sun loungers and parasols are available on the sun terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and hydrotherapy treatments. A dance club offers fun and entertainment.

Meals

Various dining options are available, including a restaurant (with high chairs), a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Eurostars Gran Valencia Amenities at Hotel Eurostars Gran Valencia

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

    • -

      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Jacuzzi

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Underground/Over ground Station

50 m

Shopping opportunities

1.5 km

Restaurants

1.5 km

Bus Station

2 km

City Centre

3 km

Train Station

3 km

Golf Course

6 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

319

Very Good

498

Average

182

Poor

44

Terrible

33

Recent Reviews: 1076

  • User:Anipaiuk

    Trip type: Business

    Bad hotel to stay

    rating16 Nov 2025

    I booked this hotel paying nearly 300 euros per night looking at the swimming pool facility for my wife while I was going to be in a conference nearby. I was very disappointed by the hotel managers reply saying the swimming pool was available only during summer time. I argued saying it was not visible about the unavailability of swimming pool,but the manager kept insisting that it was there on the website. to be honest when I booked via avios website there was no mention about the non availability of swimming pool. The manager also argued we could have used the pool at our own risk!!! which was a strange comment. when asked for a refund he refused to entertain. my colleagues stayed nearby for half the price with better facilities. for having paid nearly 300 euros per night i clearly felt cheated as the rooms were small, corridor smelt fish oil. breakfast was very ordinary. The bar facility in the evening was very poor, unbelievable to see that kind of facilities in Valencia. This has left me so frustrated for paying so much money.

  • User:958MartinR

    Trip type: Family

    Acceptable but read the full review.

    rating10 Oct 2024

    Last minute booking using Love Holidays. I did check this hotel out before making the decision to book and all looked good. Don’t go by the pictures on the official website. Firstly, I’d like to clarify why i gave this a 3 out of 5. This is based mainly on securing the deal at a price I now rate as a 3 star experience. Context of the hotel. It sits a good few km’s from the perimeter of the old town. You’ll need to use the metro which is easy to get to from the hotel , only 200 metres walk away. The hotel shares the high rise building with two other hotels, a three star on one side and a four start on the other side. As a result, the reception is accessed at street level and the hotel restaurant and rooms are located from floor 14 and above. Restaurant is on 14, gym on 23 and pool on 24. The restaurant and bar area is ok but almost an afterthought. The bar lacks any atmosphere and is boring. We only used the restaurant for breakfast which had a variety of options but lacked gluten free options. It was also poorly stocked and frequently we had to ask for things that were empty. The gym was ok but the sauna was in a state of disrepair and there were never any towels in the changing rooms to use. The pool was ok, very cold and a little tired and unloved. A small bar on the roof top next to the pool but not open. The room was nice and definitely 4 star standard. The staff were very attentive but they appeared under staffed at all areas. In conclusion it is ok for a cheap deal but I would not pay the full price I’ve seen it advertised as.Hope this helps.

  • User:calshaw22

    Trip type: Family

    Nice stay good location

    rating27 Aug 2024

    Pros -The poolGood location Reasonable costComfortable bedNice big shower Cons -The fact that the lift was so slow going up to the 19th floor and pretty much stopped on lots of floors before we could get out . Also the fact that there was only 1 member of staff on reception when there was a queue of people waiting to check in.And the fact that the male receptionist who was on the late shift was hesitant to give another bottle of water when our mini bar hadn’t been stocked up . And the fact that we needed 2 towels for a shower and I was told by reception to ask the pool staff but they had told me to ask reception so I went down in the lift and then back up again. There isn’t great communication between staff memebera and that example didn’t make it seamless for the customer .

  • User:AA1463

    Trip type: Couples

    NEVER STAY HERE

    rating14 Apr 2024

    Management asked for 2 days why the air conditioning does not work anywhere in this hotel !See the photos Hotel says temperature is 20It was always more than 24 in the roomWe tried three different rooms !!Hotel is saving money by Not turning on any AC See my photosThere is NO English speaking TV channels In any rooms Only hotel in the world without even BBC news ,CNN,or Sky Has Russian and German !!Gym even has all the windows open as it is so warmGot appt to see the manager on check out Never showed up Front desk staff do not care Never stay here

  • User:Beaulieu L

    Trip type: Couples

    Hotel that do not care for the guests

    rating26 Mar 2024

    Arrived at the Hotel on the 22nd and had booked for 3 nights. We spend one night and had to deal with an emergency back home. On Saturday morning I went to the desk to inform them we had to cancel and drive back home to take care of the emergency. Although we had booked directly at the Hotel, they refused to reimburse us for the remaining 2 nights, same for the breakfast we paid, even though we would not eat it. The person who dealt with us at the reception was rude, showed no empathy for our situation...all he wanted was our money. We will never again stay at another Eurostar hotel they do not care for their guests and only want to take your money.

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