Hotel Palacio Vallier

Recent Reviews: 198

• User:h1tee

  Trip type: Couples

  Midweek Break

  16 May 2026

  Great location in the old part of the city. Great base for walking round Valencia. Very friendly and accommodating staff. Would definitely stay there again when in Valencia. Palacio Vallier Hotel, Dueño at Hotel Palacio Vallier, responded to this review Dear h1tee,Thank you very much for sharing your experience with us.We are delighted to know that you enjoyed your midweek break and that our location in the heart of Valencia’s old town was the perfect base for exploring the city on foot. It is also wonderful to hear your kind words about our team, as providing friendly and attentive service is something we truly value at MYR Hotel Palacio Vallier.We would be very pleased to welcome you back on your next visit to Valencia.Warm regards,Iván JFront Desk ManagerMYR Palacio Vallier Hotel

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• User:l0ricrane

  Trip type: Solo travel

  Absolute Perfection

  16 Apr 2026

  I have no words to describe my wonderful experience at this gorgeous hotel!!! The hotel itself is breathtaking - the exterior, the interior, and the absolutely beautiful room/bathroom. But what made my stay most special was the staff. The professionalism, genuine warmth and kindness of Gabriel, Andres and Adrian were beyond. I was made to feel at home, and they are truly one of the reasons I fell in love with beautiful Valencia. I will be back, and will be happy to stay at my new home away from home in Valencia. Palacio Vallier Hotel, Dueño at Hotel Palacio Vallier, responded to this review Dear l0ricrane,Thank you very much for sharing such a wonderful review and for your incredibly kind words. We are truly delighted to know that your experience at MYR Hotel Palacio Vallier was so special, and that you enjoyed both the beauty of the hotel and the comfort of your room.It means a great deal to us to know that the professionalism, warmth and hospitality of Gabriel, Andres and Adrian made your stay unforgettable. We will be delighted to share your lovely recognition with them, as it will be a great joy for the entire team.Knowing that you felt at home with us and that Palacio Vallier has become your “home away from home” in Valencia is the greatest compliment we could receive.It was a true pleasure to be part of your experience in our beautiful city, and we will be honored to welcome you back very soon for another memorable stay.Warm regardsIván Jarque Front Desk ManagerMYR Hotel Palacio Vallier

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• User:Andrew R

  Trip type: Couples

  Couldn’t recommend more highly

  15 Apr 2026

  A truly exceptional hotel- gorgeous rooms, unbeatable location and wonderful food but the real highlight were the staff, Andreas particularly. The only problem is that the hotel is so nice you won’t want to leave and explore the city! Palacio Vallier Hotel, Dueño at Hotel Palacio Vallier, responded to this review Dear Andrew,Thank you very much for your wonderful review and for your kind words following your stay at MYR Hotel Palacio Vallier. We are truly delighted to know you enjoyed our rooms, central location and gastronomic offering, but especially that the service provided by our team made such a lasting impression.It is especially rewarding to read your recognition of Andreas, whom we will be delighted to congratulate personally. Comments such as yours are a great motivation for all of us. We are also pleased to know that the comfort and atmosphere of the hotel made it tempting not to leave, even with all that Valencia has to offer just outside our doors.It was a pleasure to have you with us and we very much look forward to welcoming you back for another memorable stay in the future.Kind regards,Iván JarqueFront Desk ManagerMYR Hotel Palacio Vallier

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• User:Alexandra_castle

  Trip type: Couples

  Surpassed all expectations

  23 Mar 2026

  From the moment of our early arrival, the staff of this lovely hotel always made this feel very much a 5 star stay. There was a couple of guests ahead of us at reception so we were brought a complimentary glass of cava while we waited. The room wasn’t yet available (totally fair enough as arrival was midday and it had been a big festival so no doubt fully booked the night before) but we were assured a text when ready and they’d have our bags waiting in our room so we could head straight out. Even though I could only stretch to a room classified as small double it had king size bed and way surpassed many superior doubles I have stayed in elsewhere. Always greeted with a smile and when we tried to settle the drink on the terrace after we’d checked out, they waived that too and offered us a bottle of water each for our journey to the airport. Super super staff - MYR (the grp that owns) should be very proud as feels at all times like a fabulous boutique Independant. The terrace also sets this apart at overlooks the cathedral and square and the rooftops of the old town - amazing. Stay - you won’t regret it. Palacio Vallier Hotel, Dueño at Hotel Palacio Vallier, responded to this review Dear Alexandra,Thank you very much for taking the time to share such a detailed and thoughtful review of your recent stay with us.We are truly delighted to read that from the moment of your early arrival you felt well cared for by our team, and that small touches such as the complimentary glass of cava, the luggage assistance, and the communication regarding your room helped to make your experience feel like a genuine five star stay at MYR Hotel Palacio Vallier. It is also wonderful to know that your room exceeded your expectations and provided a comfortable and enjoyable space despite its category.We are especially pleased that you enjoyed our terrace and its unique views over the Cathedral, the square, and the rooftops of Valencia’s old town. Your kind words about our team are greatly appreciated and will be shared with everyone, as they are a strong motivation to continue delivering attentive and personalized service.It would be our pleasure to welcome you back on your next visit to Valencia.Warm regards,Iván JarqueFront Desk ManagerMYR Hotel Palacio Vallier

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• User:aandbtravel

  Trip type: Couples

  Worst Hotel Stay Ever

  14 Mar 2026

  We were looking forward to staying at this highly rated hotel, booked its "Presidential Suite" for a 4 night stay and checked out after the first night. The only category this property deserves a 5 star rating in is ripping off guests. Knowing the "Fallas" festival was on, I emailed the hotel in advance and they assured me we would be able to get a taxi at the train station. When we arrived the taxi drivers refused to take us to the hotel because of "Fallas". We were stranded and when calling the hotel for assistance nobody answered the phone.The "suite" (just a large room) was on the 2nd floor, overlooking a crowded square where you could hear every word of conversation from the people outside; there was zero privacy and no sound insulation. I am talking about normal conversational levels, anyone staying will have issues with noise 365 days a year. "Fallas" seems to revolve around locals setting off dynamite sized firecrackers until 6am, do not visit the city during this time. Drunken teens could be seen urinating in public a few feet from our window; this area has no class and is not upscale in any way.All evening it was like being in Tehran the first day of the war, with endless noise, magnified by the ridiculous lack of soundproofing. There were more issues: the HVAC didn't work, the blackout shades did not close all the way and the maid walked in at 856 am, 1 second after knocking on the door. "Room Service" (which is advertised as being 24 hours) is not. I could go on, but do yourself a favor and stay anywhere else, this property is shameful and a horrible way to introduce yourself to Valencia. Palacio Vallier Hotel, Dueño at Hotel Palacio Vallier, responded to this review Dear Andrew,We sincerely regret reading your review and learning about the experience you describe during your stay in Valencia. It is very disappointing to know that your visit did not meet your expectations nor the service standards that we are committed to providing to all our guests.During the Fallas celebrations, the city experiences one of the most intense and emblematic periods of the year. The streets in the historic center, where our hotel is located, are subject to numerous traffic restrictions and road closures due to official events and the large number of visitors. While our team always aims to inform and assist guests in planning their arrival, we truly regret the difficulties you encountered when arriving from the train station.Regarding the taxi, we would like to clarify that our team informed you in advance that around 14:30 it would normally be possible to obtain one without difficulty. However, your arrival took place at approximately 14:00, which coincides with one of the main daily events of the Fallas celebrations. At that time, a significant part of the city center is closed to traffic, which can make access for taxis extremely complicated. This situation differs considerably from other times of the day.Furthermore, as discussed with you on the day of your arrival, our reception team attempted to answer your calls on several occasions. In some instances, the call was disconnected immediately after we answered. For this reason, our team proceeded to return the call from the front desk in order to assist you as promptly as possible.With regard to the exterior noise, it is true that during Fallas the city remains active until the early hours of the morning due to the traditional celebrations, fireworks and public festivities taking place throughout the city. We understand that this environment may be unexpected for visitors who are not familiar with this important Valencian tradition, and we sincerely regret that it affected your rest to such an extent.We also regret the inconveniences you mention concerning the air conditioning, the blackout curtains and the entry of our housekeeping staff. These circumstances do not reflect our usual service procedures, and the matter will be reviewed internally in order to prevent similar situations from occurring in the future.Regarding the taxi arranged at the time of your departure, our team organized the transfer as requested. In addition, our staff offered on several occasions to personally accompany you to your new hotel in order to help you avoid possible street closures related to the Fallas celebrations and ensure a smoother arrival at your destination. However, this offer was respectfully declined.We appreciate you taking the time to share your feedback with us, as it allows us to review our procedures and continue striving for improvement. We sincerely regret that you chose to shorten your stay and that we were unable to provide the experience we aim to deliver to each and every guest.Kind regards,Iván JarqueFront Desk ManagerMYR Palacio Vallier Hotel

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