Petit Palace Ruzafa

Recent Reviews: 1435

• User:Lya T

  Trip type: Family

  Great stay in Valencia & great location in a small comfortable community.

  22 May 2026

  Let’s start off with the location of the hotel. It’s great. You’re right in Ruzafa. There are restaurants and bars all around which is great when you just want to get back to the hotel and go out for some tapas and conversation. You’re right in with the locals. The atmosphere was great, very quiet but well situated, it was around a 15-18 minute walk from the hotel to estación del Nord which at some point we were going to use to get the train to Barcelona. The rooms were clean, comfortable beds and clean bathroom. The staff was very helpful, they answered any and every question we had. They had free coffee until 11 or 12pm. We opted to have breakfast in the hotel because it had a lot of great options, the eating area was modern, light wood type of place and a lot of healthy drinks available. Honestly a great stay in our 24 day trip in Europe. Would recommend! PS please keep in mind to respect locals and areas around. This is for anyone visiting! Noelia Andres Puente, Atención al cliente/recepción at Petit Palace Ruzafa, responded to this review Dear Lyat,Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed your stay and that our location in Ruzafa helped you experience the local atmosphere, restaurants, and tapas culture that make the neighborhood so special.It’s also great to know that you appreciated the comfort and cleanliness of the rooms, the breakfast selection, and the helpfulness of our team. We’ll be sure to share your kind words with all the staff — they’ll be very happy to know they helped make your European trip memorable.We especially appreciate your thoughtful reminder about respecting the local community and neighborhood. Responsible tourism helps preserve the charm and authenticity of areas like Ruzafa for both residents and visitors alike.Thank you again for choosing us during your 24-day journey through Europe. We truly hope to welcome you back to Valencia in the future!

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• User:joannelaural

  Trip type: Friends getaway

  Needs an upgrade.

  03 May 2026

  Location was ok - Ruzaf is an area full of bars and has great appeal to mostly under 30s. Was a large number of stag/hen groups having fun but we saw no issues with this at all. Apart from bars there's very little else around there and we struggled at first to find quality eateries. It is very busy at night but with a good atmosphere - but very quiet and underwhelming during the day. It's not attractive and there is no green space just a bald, small park next to a very busy road..It's about a 15 min walk to the bull ring and from there you can access the old town.The traffic fumes were bad.The hotel was a bit of a shock. The photos of the rooms make them look far more attractive than we found them. They all have huge mirrors obviously to make them appear a great deal larger than they are!The rooms our group had were very cramped and very basic. To have a double bed that can only be accessed from one side as the other is pushed up against the wall to allow door access is not acceptable.Everything about the hotel seemed extremely tired and it was all in need of an upgrade. The rooms are adequate and clean but a bit depressing. There's no bar area and the reception area is quite gloomy. Seating was very limited but its not somewhere you'd want to hang about in anyhow.Breakfast was nice and plentiful. The staff were v very nice and extremely helpful.This hotel is more like a cheap hostel but to be frank our group all said we wished we had paid just a little more and enjoyed a better quality hotel rather than something that didn't enhance our holiday at all. Noelia Andres Puente, Atención al cliente/recepción at Petit Palace Ruzafa, responded to this review Dear Joan,Thank you very much for sharing your experience following your stay with us. We sincerely appreciate both your positive comments and the areas where you feel there is room for improvement, as they help us to continue to grow.We are delighted to hear that you highlighted the friendliness and attentiveness of our team, as well as the quality and variety of the breakfast. For us, customer service is a priority, and comments such as yours motivate us to continue along these lines.We regret that certain aspects of the hotel and the surrounding area did not meet your expectations. We understand your views regarding the size and layout of the rooms, as well as the general condition of the facilities. In this regard, we would like to inform you that we have recently begun a process of gradually renovating our rooms, with the aim of improving comfort, functionality and the overall experience for our guests.As for the location in Ruzafa, it is indeed an area with a lively nightlife and a very dynamic atmosphere, especially in the evenings. We are sorry that you did not find it as appealing during the day.We sincerely appreciate your implicit recommendation to upgrade to a higher category, and we have taken note of your comments to continue improving our services and facilities.We hope to have the opportunity to welcome you back in the future and to be able to offer you a much more satisfying experience.

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• User:Blaž L

  Trip type: Family

  Nice family stay

  27 Apr 2026

  Great location, delicious breakfast and very friendly staff. Noelia Andres Puente, Atención al cliente/recepción at Petit Palace Ruzafa, responded to this review Dear 331bla,thank you much for your review. We are rellay happy that you enjoyed or breakfast, location and staff.Hope to see you soon,Best Regards,

• User:Lisa A

  Trip type: Couples

  Great first stay in Valencia

  27 Apr 2026

  Great stay at Petit Palace Ruzafa. All the staff were helpful and friendly, with good recommendations on sites to visit and places to explore. Our room was small but nice on the top floor with a balcony. The bathroom was nicely laid out for two people. Easy to explore the area or walk/hop on a bus to the old part of town. They also had bikes to rent which we took advantage of to ride through the beautiful Turia park. Would definitely recommend! Noelia Andres Puente, Atención al cliente/recepción at Petit Palace Ruzafa, responded to this review Dear Lisa,Thank you very much for taking the time to write to us. We’re delighted to hear that you enjoyed your room with a balcony and our bike hire service.We look forward to welcoming you back.Kind regards,

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• User:Sharon100471

  Trip type: Couples

  Great location. Super nice staff. Lola from the front desk was amazing and helpful. The rooms and hotel a little dated

  23 Apr 2026

  Great location. Lola from the front desk was amazing and helpful. The rooms and hotel a little dated but the nice terrace in our room was nice and the room felt bigger. Overall very nice experience Noelia Andres Puente, Atención al cliente/recepción at Petit Palace Ruzafa, responded to this review Dear Sharon,Thank you very much for taking the time to share your experience. We’re so glad to hear that you had a pleasant stay and enjoyed your room and the service provided by our front desk staff; we’ll be sure to let them know.We hope to see you again soon.Best regards

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