Silken Puerta Valencia

Recent Reviews: 2232

• User: Quest42716910977

  Trip type: Family

  Definitely the Best Experience – Highly Recommended!

  We had a great stay.Breakfast was plentiful, fresh, and always well stocked. The rooms were clean and tidy, with towels changed regularly and everything kept well maintained.We also appreciated that the reception staff kept our luggage after check-out until our late evening flight.The location was perfect for us, between the Old Town and the beach. Everyone was very kind and professional. Complime… Read moreWe had a great stay.Breakfast was plentiful, fresh, and always well stocked. The rooms were clean and tidy, with towels changed regularly and everything kept well maintained.We also appreciated that the reception staff kept our luggage after check-out until ou… Read more

• User: Johnnyonefoot

  Trip type: Friends getaway

  Tip Top City Hotel

  Fab hotel in the city centre. Stay for 2 nights and very comfortable beds and twin rooms. Reception very helpful and very easy check in online for all my rooms (13 in all). Hotel bar staff were superb and within easy walk to the Mestalla Stadium, local Metro, & Old Town.Would highly recommend ????Fab hotel in the city centre. Stay for 2 nights and very comfortable beds and twin rooms. Reception very helpful and very easy check in online for all my rooms (13 in all). Hotel bar staff were superb and within easy walk to the Mestalla Stadium, local Metro,… Read more

• User: Delphine M

  Trip type: Couples

  Moldy and noisy at night

  White the location is great, I don’t have any other positive remarks on this hotel. Very noisy with people shouting in the hallways until 1 am so loud it sounded like they were inside the room. Very hard beds. The walls are full of discoloration and look kinda mouldy. Cristina Perez, Atención al cliente/recepción at Silken Puerta Valencia, responded to this review Dear guest;Thank you for tak… Read moreWhite the location is great, I don’t have any other positive remarks on this hotel. Very noisy with people shouting in the hallways until 1 am so loud it sounded like they were inside the room. Very hard beds. The walls are full of discoloration and look kinda… Read more

• User: Anna S

  Trip type: Friends getaway

  Terrible experience

  I had a terrible experience at Silken Puerta Valencia. The first room had a very strong, unpleasant smell, and as soon as I walked in, I had difficulty breathing. The front desk offered me another room, but although the odor was less intense, it was still present. I asked to cancel my reservation without a penalty because I believed the conditions posed a risk to my health, but both the hotel and… Read moreI had a terrible experience at Silken Puerta Valencia. The first room had a very strong, unpleasant smell, and as soon as I walked in, I had difficulty breathing. The front desk offered me another room, but although the odor was less intense, it was still pres… Read more

• User: Baggio1018

  Trip type: Couples

  Wanted to rate higher

  In general, the hotel is not bad but perhaps let down by the management approach. Never been in a hotel where they offer complimentary water for the first night alone (as we did not need our room cleaned during our stay, we asked and were pointed to the vending machine) - we had no problem buying our own but just felt odd during a hot June.Location is fine - it is NOT by a metro station though, so… Read moreIn general, the hotel is not bad but perhaps let down by the management approach. Never been in a hotel where they offer complimentary water for the first night alone (as we did not need our room cleaned during our stay, we asked and were pointed to the vendin… Read more