Sercotel Valladolid

Recent Reviews: 1387

• User:Quest38559649401

  Trip type: Friends getaway

  OK place to stay

  25 Jul 2025

  The room was nice and comfortable and the bathroom was clean. The food was average - we ate in twice and it was pricey for what you get. We did not have breakfast in the hotel. again pricey at 14euros pp. We crossed the near by footbridge over the river and had brunch at El Corta Inglais. The swimming pool was small and crowded and looked a bit misty. On one day it was closed for cleaning. THere is an excellent outdoor pool in the town, again just over the footbridge, which was larger and very reasonably priced. The mini bar in the hotel room was reasonably priced.

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• User:andymccann330

  Trip type: Friends getaway

  Avoid restaurant

  08 Jun 2025

  I was appalled. Ordered food at the restaurant in the evening. Ordered a starter and a main course. The starter came with the main(hake main). Main came with starter and went away. When main came I queried whether it was original main. Was told yes … was told it was left under warm heat. Outrageous. Never heat in this place ever ! Jefe Recepcion Sercotel Valladolid, Guest Services / Front Office at Sercotel Valladolid, responded to this review Hey Andy,Thanks for sharing your experience with us. I'm really sorry to hear about the mix-up with your meal – that sounds super frustrating! We definitely want our guests to enjoy their dining experience, and it seems we missed the mark here. We appreciate your feedback and will keep it in mind as we look to improve.Take care,AC, Hotel ManagerSercotel Valladolid

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• User:Darren B

  Trip type: Business

  NOT a pet freindly hotel

  09 Mar 2025

  Not Pet Freindly. Reception staff looked down her nose at our well behaved Labrador and despite her walking to heel insisted she was on a lead. Barman kicked us out of the bar, retardant doesn't allow your pet to be at your side.The form you sign with T&Cs Proudly states at the top, Super pet Freindly? Not happy at all Jefe Recepcion Sercotel Valladolid, Guest Services / Front Office at Sercotel Valladolid, responded to this review Dear Darren B,Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the misunderstandings you experienced with our pet policy and the service provided by our staff. It is our aim to create a welcoming environment for all guests, including those with pets. We appreciate your comments, as they help us evaluate our operations and improve our guest experience.Kind regards,AC, Hotel Manager Sercotel Valladolid

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• User:Nick C

  Trip type: Couples

  Great location and value for money.

  13 Dec 2024

  Very good location near the city centre. The hotel was modern, clean and spacious, with pleasant bedroom and very comfortable bed. Good parking, not guaranteed, but plenty of space in the underground garage. Excellent value for money with one of the best continental breakfasts we have had! Dirección Sercotel Valladolid, General Manager at Sercotel Valladolid, responded to this review Dear Guest, Thank you fpr the kind words and great score. We hope to see you in the next visit to the city. Best regards,

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• User:ziaracamino

  Trip type: Friends getaway

  Amazing hotel!

  19 Oct 2024

  Súper good breakfast ! Good room and cleaning, inside amazing smell! All staff are nice and for the price you pay and services that they offer, MOST IMPORTANT: They allow dogs, they have swimming pool and also they are ECO friendly. the hotel it’s to come back 100%! Thanks for all Dirección Sercotel Valladolid, General Manager at Sercotel Valladolid, responded to this review Thanks for the great review! Whats an amazing kind word to shere with our team. We love to let them see that the work we do here bring the kind of comments and scores. We hope to see you agaian soon Zaira!Best regards,

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