Sercotel Valladolid

Name: Sercotel Valladolid
Address: C/ Puerto Rico S/n Residencial El Palero, Valladolid, spain
Telephone: +44-204-505-9777
Rating: 4

Valladolid, Spain

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About Sercotel Valladolid

location

This hotel is strategically located between El Paseo Zorilla and the Avenida de Salamanca, the city’s 2 major arteries, and next to the Science Museum, just 20 minutes from the Old Quarter. It is also near the Miguel Delibes Auditorium and the Feria de Muestras and 500 metres from the Cortes de Castilla y Léon, the regional government.

facility

The hotel has 138 rooms and 2 junior suites, which are located on 5 storeys and are reachable by lift. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer is also provided. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The pool complex guarantees comfortable swimming with its soothing salt water and indoor and outdoor pools. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including a gym and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Dining facilities include a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Sercotel Valladolid

Facilities
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  Air conditioning
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  Lobby
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Garage
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Outdoor Furniture
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  Reception
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  Sun Deck
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Fireplace
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  Room service
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  Toiletries
Security
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  Fire extinguishers
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Gym
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  Tanning Studio/Solarium
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  Events

Location

Around this property:

Shopping opportunities

500 m

City Centre

1000 m

Train Station

2000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

455

Very Good

625

Average

199

Poor

Terrible

Recent Reviews: 1392

User:Laura D
Trip type: Family
Understaffed, understocked and terrible attitude to customers
13 Aug 2026
Location of this hotel is great and they have a pool, but that is where the positives end. The staff in the restaurant are absolutely miserable and incomminunicative (apart from Alberto who is friendly, polite, fast and conscientious) They barely speak regardless of what language you communicate in. The breakfast is really poor with limited options. What they do have runs out too fast and they don't replenish it quickly enough. If you ask for milk they give you a blank stare and don't even acknowledge the request. We discovered on our SECOND night that they would not serve us dinner unless we had a reservation. We managed the first night without one and nobody mentioned it to us at check in. We had waited an hour for the restaurant to open only to be told we would not be served, even for our 8 year old son. Most staff were not even polite about this. Only Alberto tried to make the situation right but with no luck. I feel the restaurant is severely under staffed and therefore the staff are exhausted and disinterested. They are rude and dismissive making meal times really difficult and unpleasant. Only Alberto even tried to make us feel welcome.
User:Quest38559649401
Trip type: Friends getaway
OK place to stay
25 Jul 2025
The room was nice and comfortable and the bathroom was clean. The food was average - we ate in twice and it was pricey for what you get. We did not have breakfast in the hotel. again pricey at 14euros pp. We crossed the near by footbridge over the river and had brunch at El Corta Inglais. The swimming pool was small and crowded and looked a bit misty. On one day it was closed for cleaning. THere is an excellent outdoor pool in the town, again just over the footbridge, which was larger and very reasonably priced. The mini bar in the hotel room was reasonably priced.
User:andymccann330
Trip type: Friends getaway
Avoid restaurant
08 Jun 2025
I was appalled. Ordered food at the restaurant in the evening. Ordered a starter and a main course. The starter came with the main(hake main). Main came with starter and went away. When main came I queried whether it was original main. Was told yes … was told it was left under warm heat. Outrageous. Never heat in this place ever ! Jefe Recepcion Sercotel Valladolid, Guest Services / Front Office at Sercotel Valladolid, responded to this review Hey Andy,Thanks for sharing your experience with us. I'm really sorry to hear about the mix-up with your meal – that sounds super frustrating! We definitely want our guests to enjoy their dining experience, and it seems we missed the mark here. We appreciate your feedback and will keep it in mind as we look to improve.Take care,AC, Hotel ManagerSercotel Valladolid
User:Darren B
Trip type: Business
NOT a pet freindly hotel
08 Mar 2025
Not Pet Freindly. Reception staff looked down her nose at our well behaved Labrador and despite her walking to heel insisted she was on a lead. Barman kicked us out of the bar, retardant doesn't allow your pet to be at your side.The form you sign with T&Cs Proudly states at the top, Super pet Freindly? Not happy at all Jefe Recepcion Sercotel Valladolid, Guest Services / Front Office at Sercotel Valladolid, responded to this review Dear Darren B,Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for the misunderstandings you experienced with our pet policy and the service provided by our staff. It is our aim to create a welcoming environment for all guests, including those with pets. We appreciate your comments, as they help us evaluate our operations and improve our guest experience.Kind regards,AC, Hotel Manager Sercotel Valladolid
User:Nick C
Trip type: Couples
Great location and value for money.
12 Dec 2024
Very good location near the city centre. The hotel was modern, clean and spacious, with pleasant bedroom and very comfortable bed. Good parking, not guaranteed, but plenty of space in the underground garage. Excellent value for money with one of the best continental breakfasts we have had! Dirección Sercotel Valladolid, General Manager at Sercotel Valladolid, responded to this review Dear Guest, Thank you fpr the kind words and great score. We hope to see you in the next visit to the city. Best regards,