Hotel ILUNION San Mames

Recent Reviews: 443

• User: 96iainm

  Trip type: Couples

  Smart, stylish and good location

  Smart, stylish hotel.Adjacent to transport hub and football stadium, so plenty food and drink options around but no noise issues.We walked to Guggenheim and Old Town in around 30 minutes each. Metro options available.Easy connection from San Sebastian and to airport.Thanks to Amadou for servicing our roomSmart, stylish hotel.Adjacent to transport hub and football stadium, so plenty food and drink options around but no noise issues.We walked to Guggenheim and Old Town in around 30 minutes each. Metro options available.Easy connection from San Sebastian and to a… Read more

• User: Nuria B

  Trip type: Family

  Best hotel in Bilbao

  The hotel is in a fantastic location to explore Bilbao walking and with great transport options to visit the rest of town and the surrounding villages and sites. The hotel is great for families, people with disabilities (fully adapted for wheelchair users and visually impaired people) and dog owners. Truly everyone is included! The service is faultless, we were treated with a smile every time in r… Read moreThe hotel is in a fantastic location to explore Bilbao walking and with great transport options to visit the rest of town and the surrounding villages and sites. The hotel is great for families, people with disabilities (fully adapted for wheelchair users and… Read more

• User: X9958NPchristiank

  Trip type: Couples

  Nice rooms shame about the staff

  The hotel room was ok, but the staff were terrible. On leaving the hotel we realised we had locked our keys in the car. We asked the reception for help to contact the car rental company and she refused told us we had to call them from a payphone (not that there are pay phones in the 21st century) thankfully the staff in the metro were not like that and called the recovery people for us.The hotel room was ok, but the staff were terrible. On leaving the hotel we realised we had locked our keys in the car. We asked the reception for help to contact the car rental company and she refused told us we had to call them from a payphone (not that ther… Read more

• User: weloveholidays007

  Trip type: Couples

  Excellent hotel and location

  First thing to note, this hotel is just above the bus station! We did not know this and spent 20 mins going around in circles with Google maps! Just jump on the bus from airport and it's literally 2 mins from the bus terminal. 2 mins to tram stop that will take you to old town, museums etc. Few minutes walk to stadium if here for a sports event. Hotel itself is great. Room is very modern. Has frid… Read moreFirst thing to note, this hotel is just above the bus station! We did not know this and spent 20 mins going around in circles with Google maps! Just jump on the bus from airport and it's literally 2 mins from the bus terminal. 2 mins to tram stop that will tak… Read more

• User: bentaylor

  Trip type: Solo travel

  Don’t expect privacy

  Bad:At 9am in the morning a cleaner entered my room while I was still in bed, obviously using her master card. There was a faint knock which I didn’t respond to as I was partially asleep and didn’t know it was definitely my door being knocked on, but then she just entered anyway! I took this up with the reception who said they’d ‘have a word’ but obviously nothing came of it.It claimed to have a r… Read moreBad:At 9am in the morning a cleaner entered my room while I was still in bed, obviously using her master card. There was a faint knock which I didn’t respond to as I was partially asleep and didn’t know it was definitely my door being knocked on, but then she… Read more