


60+ photos
This hotel is situated some 8 km (10 min) from the centre of Bilbao. The hotel lies opposite the BEC exhibition centre in Bilbao and is accessible via the A8 Santander - Bilbao motorway. The Max Center shopping centre is also nearby. Bilbao Airport is 20 km from the hotel.

Rio Castanos 2
Check-in from 2:00 PM · Check-out by 12:00 PM

Rio Castanos 2
Check-in from 2:00 PM · Check-out by 12:00 PM
Good
387 reviewsUser: Ian J
Trip type: Couples
Convenient overnight stay
Convenient overnight stay, about 20 minutes from airport. Modern large hotel Large clean and quiet rooms. Good breakfast buffet with cooked items. Could do with more jam selection and less plastic packaging. Used the hotel car park for security, but street parking is available. used hotel booking site.Convenient overnight stay, about 20 minutes from airport. Modern large hotel Large clean and quiet rooms. Good breakfast buffet with cooked items. Could do with more jam selection and less plastic packaging. Used the hotel car park for security, but street par…
User: eviavi
Trip type: Couples
Terrible staff
Terrible service and waiting for an hour for the half empty restaurant. They keep you waiting standing at the desk. Very rude staff. Also at the reception desk. When we phone rings for reservations they pick it up and put it down without a word. Meanwhile the staff is chatting with each other. No manager available.Terrible service and waiting for an hour for the half empty restaurant. They keep you waiting standing at the desk. Very rude staff. Also at the reception desk. When we phone rings for reservations they pick it up and put it down without a word. Meanwhile the…
User: 6rils
Trip type: Family
Great hotel and restaurant, highly recommend
We booked the family room for 3 nights for myself, my wife and my 3 kids (9yo, 6yo and 1.5yo) and we absolutely loved it! Room was very clean, spacious and quiet and it had a bath and a shower! Plus there is an outdoor swimming pool that we all enjoyed. I recommend booking the car park - which offers free EV chargers - during your reservation as it’s cheaper online. We had our final lunch at the r… We booked the family room for 3 nights for myself, my wife and my 3 kids (9yo, 6yo and 1.5yo) and we absolutely loved it! Room was very clean, spacious and quiet and it had a bath and a shower! Plus there is an outdoor swimming pool that we all enjoyed. I reco…
User: ken_matthews10
Trip type: Family
Great, let down by food
Accommodate spot on. Food was delicious and well presented. Badly let down by being served on cold plates. Food was cold within minutes. The dining room and bar staff were really professional. Professional hefs would never send out hot food on cold plates.Accommodate spot on. Food was delicious and well presented. Badly let down by being served on cold plates. Food was cold within minutes. The dining room and bar staff were really professional. Professional hefs would never send out hot food on cold plates.
User: pauldQ1902AG
Trip type: Couples
Perfect for Parking and Port Access
Quality Hotel located in Retail Park area..not for the tourist but perfect for business or Ferry departure (15 mins to Port). Very nice room spacious with a bath and a Shower. Secure underground parking available @7 euro if you rebook with hotelQuality Hotel located in Retail Park area..not for the tourist but perfect for business or Ferry departure (15 mins to Port). Very nice room spacious with a bath and a Shower. Secure underground parking available @7 euro if you rebook with hotel
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