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Pension Mardones

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Pension Mardones

locationBilbao, Vizcaya - Bilbao

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About  Pension MardonesAbout Pension Mardones

Location

Centrally located in Bilbao, this B & B is about 10 km from the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a fax machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Guests arriving by car can park their vehicles in the garage or in the car park.

Rooms

Rooms are equipped with central heating. Rooms have a double bed or a queen-size bed. Valuables can be securely stored in a safe. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. A hairdryer is provided in the bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

MasterCard is accepted as payment at the hotel.

 Amenities at Pension Mardones Amenities at Pension Mardones

  • Facilities

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      Car Park

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      Garage

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      Hotel Safe

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

33

Very Good

43

Average

32

Poor

15

Terrible

13

Recent Reviews: 136

  • User:Minichef0623

    Trip type: Family

    Center

    rating16 Nov 2025

    Nice & clean valued for money & good location but the reception 3 ladies are not friendly ! Negative is no coffee or tea available inside the room or even a welcome drinks Gerente Casual Bilbao, Dueño at Casual Mardones Bilbao, responded to this review Thank for your review, we note your suggestions and we are sad you felt like that with our rec staff :( ... they are always top rated !!! kind regards,
  • User:Tot B

    Trip type: Solo travel

    Beware room 201!

    rating29 Apr 2025

    Pick your room carefully!Room 201 is right by the entrance and communal toilets. With paper thin walls and no acoustic insulation you won't get much sleep at night (and risk being woken early) until the last guest has returned.The facilities are fine for the type of accommodation and the property is well placed in "Old Town"... but given the room I was allocated and the price charged, ir isn't value for money.I still have another night to endure ! Gerente Casual Bilbao, Dueño at Casual Mardones Bilbao, responded to this review We appreciate Tot you took the time to leave your impressions regarding your stay with us. However, it is disappointing to read that despite our efforts we could not meet your expectations in some areas. We would like to thank you for having chosen our hotel for your stay. Nevertheless, we will take note of your observations for future arrangements. Hoping to host you again. Best Regards,
  • User:Vacation26804657210

    Trip type: Solo travel

    Excellent, but difficult to find

    rating27 Mar 2025

    Excellent, IF I could help maybe it would be advisable to have USB sockets or adapters available for uk clients . It would be good if your location, sign was more visible as I had trouble finding your exact location ( and my taxi couldn't find it) something to consider 😉 Overall 4,9 stars , a few minor improvements and I'd like to give 5☆☆☆☆☆ Gerente Casual Bilbao, Dueño at Casual Mardones Bilbao, responded to this review Thank you on behalf of the entire team for the nice words of appreciation and for taking your time to send a review. Your comments are greatly received and encouraging for our team to continue to strive and improve on our standards of service. We look forward to welcoming you again to Bilbao and send our warmest regards. Best regards, Many thanks,
  • User:lablife46

    Trip type: Couples

    A hidden gem

    rating13 Aug 2024

    Amazing location. Basic and compact room. Clean and functional. Downside is one ceiling fan which is only active if the light is on and the room was warm. But these are repurposed old buildings and they have done a clever and impressive remodel. The room was quiet and the location amazing on a busy street in the heart of the historic old town. Really friendly reception staff who gave a very warm and informative welcome. A hidden gem . Highly recommend! Gerente Casual Bilbao, Dueño at Casual Mardones Bilbao, responded to this review We are delighted to receive your positive evaluation and would like to express our heartfelt thanks for acknowledging our efforts in providing excellent service at our establishment. Kind regards,
  • User:Livah5

    Trip type: Couples

    Okay - budget accom

    rating01 Jul 2024

    The accomodation was fine - nothing special. The staff were helpful and welcoming. The room was clean with room service each day. The room was small (as expected based on the room size dimensions and pictures). The bathroom was small also but sufficed. The rooms have little to no sound proofing which was a concern.Nothing special but fine for a two night trip. Fernando Andrades, Dueño at Casual Mardones Bilbao, responded to this review Thank you so much for your kind review we will follow improving all we can… kind regards

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