Vincci Zaragoza Zentro

Name: Vincci Zaragoza Zentro
Address: Coso, 86, Zaragoza, spain
Telephone: +44-204-505-9777
Rating: 4

Zaragoza, Spain

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About Vincci Zaragoza Zentro

location

This great, modern hotel is located in the heart of Zaragoza where historical tradition abounds, including well-preserved Roman remains and a Renaissance palace that was once destroyed during the Guerra de los Sitios (War of Sieges) in the early 19th Century. Zaragoza airport is 12 km away.

facility

The hotel has 2 junior suites and 92 single rooms, which are located on 6 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include room service, an alarm call service and a laundry service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms and smoking rooms.

sport

Fine weather can be enjoyed on the terrace.

meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet, lunch and a dinner à la carte offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Vincci Zaragoza Zentro

Facilities
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  Air conditioning
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  24-hour reception
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Business Center and Conferences
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  Business Center
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Room service
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  Slippers
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  Toiletries
Sport/Entertainment
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  Events

Location

Around this property:

Centre

2000 m

Airport

14500.0 m

Airport

227000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

295

Very Good

393

Average

113

Poor

Terrible

Recent Reviews: 858

User:Sandraosadolor
Trip type: Business
Mucho que mejorar en el trato al cliente
11 Mar 2026
*ENGLISH BELOW*Mi segunda vez alojándome en Vincci Zentro Zaragoza por un viaje de trabajo.La ubicación es excelente, muy céntrica, y las habitaciones suelen estar limpias. La primera vez mi experiencia fue bastante buena, aunque ya noté que el personal de recepción no me hizo sentir especialmente cómoda.Sin embargo, en esta segunda estancia la experiencia fue mucho peor.El 12 de marzo de 2026, alrededor de las 20:30, después de un día de trabajo muy largo y con poco descanso, intenté pedir room service. Llamé varias veces pero nadie contestaba. Entonces pedí ayuda en recepción. El empleado masculino que estaba allí respondió de una forma muy poco amable y desagradable, diciéndome que llamara directamente al 1004.Le expliqué que ya lo había intentado varias veces y le pedí si podía ayudarme. De manera bastante seca dijo que avisaría, pero nunca recibí ninguna llamada de vuelta. Al final, después de un día muy largo de trabajo y necesitando descansar porque tenía que levantarme temprano al día siguiente, tuve que cenar unas patatas fritas en la habitación, ya que nadie volvió a contactar conmigo.Esto no es un servicio profesional, especialmente para un hotel de este nivel.Además, la habitación que me asignaron esta vez (habitación 305) tenía un olor fuerte a podrido durante la noche, que noté cuando me desperté para ir al baño. No sé de dónde venía el olor, pero fue bastante desagradable.Después de esta experiencia, no volveré a alojarme aquí.*English*My second time staying at Vincci Zentro Zaragoza for a business trip.The location is excellent, very central, and the rooms are generally clean. My first stay was fine overall, although I already noticed that the reception staff didn’t make me feel particularly comfortable.Unfortunately, during my second stay the experience was much worse.On March 12, 2026, around 20:30, after a very long workday and with little sleep, I tried to order room service. I called several times but no one answered. I then contacted reception to ask for help. The male staff member at the desk responded in a very unfriendly and dismissive way, telling me to call 1004 directly.I explained that I had already tried several times and asked if he could please help. He reluctantly said he would inform them, but I never received a call back. In the end, after a long day of work and needing to rest before an early start the next morning, I had to eat chips for dinner in my room because no one followed up.This was not professional service, especially for a hotel of this level.Additionally, the room I was given this time (Room 305) had a strong rotten smell during the night, which I noticed when I woke up to use the bathroom. I have no idea where the smell was coming from, but it was very unpleasant.Because of this experience, I will not be staying here again. Hotel Manager, Owner at Vincci Zaragoza Zentro, responded to this review Dear Madam,We appreciate the time you have taken to provide us with your opinion of your stay.Your acknowledgment of our prime location and cleanliness is encouraging.We’re truly sorry for the service shortcomings and room issue you experienced. Ensuring guest comfort is our priority, and we’re reviewing our protocols to prevent future occurrences.Our central setting and quality amenities remain key strengths, and we hope these offered some respite during your demanding trip.We look forward to welcoming you back. Best wishes,General ManagerHotel Vincci Zaragoza Zentro 4*
User:josemE1510CF
Trip type: Couples
Zaragoza Dream Hotel
22 Jun 2025
The hotel staff was very friendly and helpful indicating what to see and do while visiting Zaragoza. In the Reception area, Daniel, provided a map of the city, he explained all the hotel amenities. In the restaurant Simona and Alberto were very attentive. These three employees need to be recognized for their excellent service and attitude.
User:George102024
Trip type:
Highly recommended!
15 Oct 2024
Very clean. Excellent breakfast. Close to the old town and all the attractions, walking distance to the bars/restaurants/museums. Close to bus/tram stops.
User:AshesToProveIt
Trip type: Couples
Nice hotel and very well located
28 Sept 2024
Nice modern hotel with simple furnishings. Although room was not large, there was a small desk space and electric plug conveniently located beside it. Bathroom had good shower and decent toiletry shelf. Breakfast was good with reasonable number of selections. We parked in hotel garage which is hard to find (behind the hotel). Hotel will give you address (27 San Miguel, I believe) of parking, and once at the parking entrance, you push a button on wall so they will let you in. Parking spaces are small and tight to maneuver into. Very central location.
User:Garruki
Trip type:
Nice Hotel in Zaragoza City
25 Aug 2024
Nice, clean and calm place to stay in the center of Zaragoza city. We booked it directly in the Hotel and the personal was very polite.