Grand Oriental Hotel

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Grand Oriental Hotel

Name: Grand Oriental Hotel
Address: 2 York St, Colombo, sri-lanka
Telephone: +44-204-505-9777
Rating: 3.1

Colombo City, Colombo, Sri Lanka

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About Grand Oriental Hotel

location

This hotel is conveniently located in the busy metropolis of Colombo, the economic centre of Sri Lanka. It lies on popular York Street, where banks and businesses indicate the high level of commercial activity, and is near the beach, shops, and bars. Colombo international airport is approximately 45 minutes from the hotel.

facility

The hotel was built in 1875. The hotel has 2 lifts and features 104 rooms and 5 suites. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. 3 conference rooms are available for lectures, presentations and meetings.

rooms

Air conditioning ensures that rooms maintain just the right temperature. A balcony is included as standard in some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. Other amenities available include an ironing set, a trouser press and a tumble dryer. A telephone, a TV, a radio, a games console, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can stay up-to-date thanks to the daily newspaper provided. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has non-smoking rooms and smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including billiards, a spa, a sauna and massage treatments. Leisure facilities include an entertainment programme, a dance club, a casino and a nightclub.

meals

Dining facilities include a café, a bar and a pub. Delicious specialities await guests in 2 non-smoking, air-conditioned restaurants. Catering options include bed and breakfast, half board and full board. At breakfast (continental), lunch, and dinner, guests serve themselves at the lavish buffet or order a set menu (for lunch). The hotel also offers snacks. Alcoholic beverages are available.

Amenities at Grand Oriental Hotel

Facilities
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  Air conditioning
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  24-hour reception
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  Currency Exchange
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  Shops
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  Nightclub
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  Casino
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Spa
Business Center and Conferences
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  Business Center
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Packaged meals
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Security Guard
Sport/Entertainment
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  Sauna
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  Billiards/Snooker
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Bus Station

300 m

Train Station

800 m

Sea

1000 m

Lake

1000 m

Shopping opportunities

2000 m

Bars / Pubs

2000 m

Restaurants

2000 m

Nightclub

2000 m

Golf Course

6000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

253

Average

266

Poor

Terrible

Recent Reviews: 777

User:marcusssydney2018
Trip type: Solo travel
Old Ceylon still lives in great style!
08 Apr 2026
Walking in was like stepping back to Coronation year, E2R I mean! This grand old lady looks exactly as she would have when our late Queen took possession of the Dominion. It's a beautiful time warp and so inexpensive. Huge rooms, clean, comfortable. The bathrooms are great. A lovely breakfast in the delightful top floor dining room bar looking over the port is not fancy but just what is required. The aircon works well but the water pressure in the shower a bit of a let down but hey, we cope! Ceiling fans would be nice. The public areas are just worth exploring, and it takes up a whole block! Wander the colonnades and discover old Colombo.
User:Red S
Trip type: Solo travel
Not very grand at all
23 Mar 2026
I should have checked other reviews before booking this hotel, but I was unexpectedly required to spend two extra nights in Colombo due to international political disruptions and was seduced by the price. It was a place to sleep, and wasn't uncomfortable, so I won't give it one star. However, it is an old hotel with unexpectedly average amenities. The breakfast was simple but good and the view from the breakfast room was lovely. Room service food was good, nothing to disparage at least. The staff were polite and kind. It's in a great location right near the port and fort. However, there was almost zero water pressure in the shower and a cockroach the size of my thumb invited himself to join me in it. There were various other bugs in the bathroom as well, and the shower goods provided were subpar - two bars of soap, two shower caps, and a bottle of something green that I presumed was hand soap. The room otherwise seemed clean and the A/C worked well. At six a.m., piano music began playing from the ceiling and continued for I presume the rest of the day. For Sri Lanka, I think the price for the quality was too high. There are much, much better hotels along the Galle road for only slightly higher prices.
User:mohisheykh
Trip type: Solo travel
Historic Hotel but Very Traditional and Needs Improvement
23 Mar 2026
This hotel is not bad overall, and it has a very traditional and historic atmosphere, which can be interesting for some guests. The building itself feels very old and classic, and you can feel the history of the place.However, the hotel is quite old and very traditional, and some facilities need improvement. One of the main issues during my stay was that there was not even a blanket available in the room, which made the stay uncomfortable at times.Overall, it is an acceptable place to stay, but it may not be the best choice for those looking for modern comfort and updated facilities.
User:Manishawitharana
Trip type: Couples
Grand Oriental Hotel
07 Feb 2026
Me and my husband went to the Harbour Court for Lunch today and trust me the restaurant had the best view of the Port there. It was such a pleasant and peaceful moment for both of us to sit and dine after all the hussle and bustle we deal with during the weekdays. The food was worth for the price and the staff was super friendly. In fact the chef there taught me how to make a particular curry which was there and cant wait to make it and serve my kids!! One of the best restaurants to sit and dine with a lovely view!
User:Asian Indigo L
Trip type: Family
Disappointed with foods
30 Jan 2026
I visited this restaurant yesterday with my family and a friend, and while the service staff was exemplary, the dining experience itself was highly disappointing.The ServiceI must begin by commending the restaurant manager and the bar staff. They were incredibly polite, professional, and helpful throughout our stay. Their hospitality is a credit to the establishment.The Kitchen & Food QualityUnfortunately, the kitchen did not meet the same standards. We encountered several significant issues:Inflexible Service: After our friend requested string hoppers, the chef initially refused. Even after multiple requests, the alternative provided (three small pieces of roti) was inadequate.Inaccurate Dishes: The roti was served with a chicken curry, but when we requested Lunumiris, we were served a red gravy that was clearly not the authentic condiment requested.Substandard Main Courses: We ordered three Chicken Cordon Bleu dishes. They were unseasoned and, most surprisingly, contained no cheese.Misleading Menu Descriptions: The menu promised a vegetable salad and chips. Instead, we received a very small portion of French fries, a few slices of cucumber, and a single piece of carrot.Professional ConclusionAs a travel agent, I pay close attention to the "value for money" and the consistency of the guest experience. While your front-of-house team is doing an excellent job, the kitchen is currently a liability. Food quality is the heart of a restaurant’s success, and without immediate attention to the chef’s response and culinary output, you risk losing both reputation and repeat business.Based on this experience, I would find it very difficult to recommend or book this venue for my future clients.