Cinnamon Citadel Kandy

Recent Reviews: 4936

• User:Y1878GDadrianab

  Trip type: Friends getaway

  A fabulous experience

  09 Apr 2026

  An extraordinary experience! Everything was great: the room, the pool, the service ( especially Sasi). A big plus was the food-we absolutely loved it Cinnamon Citadel , Owner at Cinnamon Citadel Kandy, responded to this review Dear Adriana,Thank you very much for your wonderful review.We’re delighted to hear that you had such an extraordinary experience with us and enjoyed everything from the room and pool to the service and food. It’s especially heartening to know that Sasi made a positive impression with his service, your kind appreciation will certainly be shared with him.We truly value your feedback and look forward to welcoming you back to Cinnamon Citadel Kandy for another fabulous stay.Team Cinnamon Citadel

  Read more

• User:ArunsiriNN

  Trip type: Family

  Classy hotel with friendly staff

  08 Apr 2026

  Excellent hotel. Very friendly staff and good food. We were a group of 80 people from Australia and were taken care of very well!! Cinnamon Citadel , Owner at Cinnamon Citadel Kandy, responded to this review Dear Arunsiri,Thank you very much for your kind review.We’re delighted to hear that your group had such a wonderful experience with us and that you enjoyed the friendly service and good food. It was truly our pleasure to host your group from Australia, and we’re happy to know that our team took good care of you throughout your stay.We sincerely appreciate your feedback and hope to welcome you again to Cinnamon Citadel Kandy in the future.Team Cinnamon Citadel

  Read more

• User:Udyani E

  Trip type: Family

  Great service

  08 Apr 2026

  Had a great time and great service by Sasi Cinnamon Citadel , Owner at Cinnamon Citadel Kandy, responded to this review Dear Udyani,Greetings from Cinnamon Citadel!Thank you for your positive review. We are glad that you enjoyed your stay at Cinnamon Citadel Kandy. We are very pleased to know that you enjoyed the services extended by our colleagues and your kind sentiments will be passed on to all the team members. Whilst thanking you for your patronage, we do look forward in welcoming you to Cinnamon Citadel once again.Team Cinnamon Citadel Kandy.

  Read more

• User:Anthony C

  Trip type: Family

  Cricket and Cognac

  08 Apr 2026

  Tropical paradise with wonderful cricket. Cinnamon Citadel , Owner at Cinnamon Citadel Kandy, responded to this review Dear Anthony,Greetings from Cinnamon Citadel!Thank you for your valuable feedback. Looking forward to welcoming you once again.Team Cinnamon Citadel.

• User:Nirosha G

  Trip type: Friends getaway

  Bravo

  08 Apr 2026

  Wow lovely food & service Thank you everyone & big thank you MrNaleen & sri, Cinnamon Citadel , Owner at Cinnamon Citadel Kandy, responded to this review Dear Nirosha,Thank you for your lovely feedback.We’re delighted to hear that you enjoyed the food and service. A big thank you for your kind appreciation of Mr. Naleen and Sri, its truly means a lot to us and will be shared with the team.We look forward to welcoming you back to Cinnamon Citadel Kandy again soon.Team Cinnamon Citadel

  Read more