Sugar Bay Club Suites & Hotel

Name: Sugar Bay Club Suites & Hotel
Address: Basseterre, St Kitts, st-kitts-and-nevis
Telephone: +44-204-505-9777
Rating: 3.6

Fregate Bay, St Kitts, St. Kitts & Nevis

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About Sugar Bay Club Suites & Hotel

location

This hotel is located in St. Kitts, right on the beach.

facility

Guests can enjoy the pleasant ambience of one of the 89 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. There are a number of shops, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services include a babysitting service, a childcare service, medical assistance, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and a fan. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A kitchenette with a refrigerator, a microwave and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Sun loungers and parasols are available on the sun terrace. For guests who wish to keep active, tennis, beach volleyball and golf are available. Water sports available at the hotel include sailing, catamaraning, snorkelling and diving. Sport and leisure facilities at the hotel include a gym and table tennis. A spa and a sauna are available in the wellness area. A casino offers fun and entertainment.

meals

Various dining options are available, including a restaurant, a café and a bar. All-inclusive is offered as a catering option. Breakfast, lunch and dinner will satisfy appetites big and small. Alcoholic beverages are available.

Amenities at Sugar Bay Club Suites & Hotel

Facilities
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  Air conditioning
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  Shops
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  Casino
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Laundry
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Salon
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Outdoor Furniture
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  Reception
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Protective equipment for employees
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
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  Snorkelling
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Closet
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  Room service
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  Toiletries
Shopping
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  Souvenir shop
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool

Location

Around this property:

Beach

0 m

Centre

5000 m

Airport

8500.0 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 264

User:Terry L
Trip type: Family
winter vacation
22 Jul 2026
Thoroughly enjoyed our stay .Staff were most helpful and went out of their way to make our vacation most memorable Sugar Bay Club Suites and Hotel, General Manager at Sugar Bay Club Suites & Hotel, responded to this review Thank you for taking the time to provide your feedback to us Y5356KPterryl. We are so happy to hear that you thoroughly enjoyed your stay with us and that our staff were most helpful and ensured that your stay was memorable. Our team works hard daily to ensure that our guests are taken care of and we apprecaite the acknowledgement. We hope to see you again soon!
User:Brian W
Trip type: Solo travel
Great every year!
04 May 2026
I stay every February. The location is great and the staff is awesome. The sunrises are the best way to start the day. Sugar Bay Club Suites and Hotel, General Manager at Sugar Bay Club Suites & Hotel, responded to this review Thank you BrianwW7828CM for your 5 star feedback. We appreciate you choosing us year after year and we look forward to seeing you next year. The sunrises will be waiting for you.
User:Cassandra G
Trip type: Solo travel
Cricket Tour
13 Apr 2026
I was a bit disappointed. Firstly because I was at the back of the complex and upstairs. It took me a while to work out my route back to the front desk. There was no signs directing you to the office.The room itself was okay although again I was disappointed as I had no cooking facilities. When I looked across to the room opposite from me I could see that there had more amenities.I had to ask the receptionist if my sheets could be changed as they had not been changed for two days.Some of the other quests were quick noisey, slamming the doors and shouting late at nightOverall, once I was able to find my way from my room to the office. It was quite comfortable. The staff were lovely, helpful and pleasant. I would stay there again, but I would ask for a room closer to reception area. It's a big complex and could be quite daunting to a single person. Apparently, I requested an Ocean View which is why I was at the back of the complex. Sugar Bay Club Suites and Hotel, General Manager at Sugar Bay Club Suites & Hotel, responded to this review Thank you for your review on your time with us. We appreciate your 4/5 rating. Thank you for pointing out the difficulty finding your way around. We are working on signage to help reduce this issue moving forward. Our oceanfront rooms are all at the back so if you requested it, that is why you were located there, we apologize that this wasnt your preference and we would be happy to accommodate you closer to the lobby on a future stay. Be sure to note it in your reservation so we can ensure that happens. We appreciate you choosing to stay again and glad to hear that our staff were lovely, helpful and pleasant. We truly enjoy assisting our guests and ensuring that everyone's stay is enjoyable. We look forward to welcoming you back soon!
User:Cerelia A
Trip type: Business
Great Location, Friendly Staff, and a Truly Enjoyable Stay
07 Apr 2026
We recently stayed at Sugar Bay Club Suites & Hotel with a large group, and overall, it was a very positive experience. The hotel is in a prime location, centrally positioned with several eating places and a supermarket within walking distance, and it is also close to the beach. This made it very convenient for our stay. The atmosphere is warm and welcoming, and being right by the sea gives the property a true island feel. The constant ocean breeze keeps the environment cool and refreshing throughout the day, creating a very relaxed and comfortable setting.The rooms offered a variety of options, and our favorites were the ocean view rooms. Some rooms are equipped with added amenities such as a fridge and stovetop, which is ideal for guests who may wish to prepare their own meals. Where these were not available, rooms still included a mini fridge, microwave, and kettle, which were very useful. A few rooms also feature a balcony, providing a nice space to sit and relax. Both the rooms and the surroundings were extremely clean and well maintained, and the overall environment was quiet and peaceful, allowing for proper rest.The service stood out throughout our stay. The staff were friendly, approachable, and always willing to assist. As we travelled with a group of secondary school students, we especially appreciated how attentive and supportive the staff were, even helping to keep a watchful eye on the students. They consistently greeted us with a smile and were quick to resolve any issues. The hotel also provides good value for the price, with amenities such as WiFi, parking, multiple pools, and a versatile space that we used for breakfast, which also functioned as a conference room and rehearsal area for our group.Overall, our stay at Sugar Bay Club Suites & Hotel was enjoyable and comfortable. The combination of location, service, and amenities made it a great choice for both group travel and individual stays, and we would definitely consider returning in the future. Sugar Bay Club Suites and Hotel, General Manager at Sugar Bay Club Suites & Hotel, responded to this review Hi Cereliaa2026,We really apprciate you taking the time to review your group stay with us. It was an absolute pleasure hosting you all and we hope that we will have the pleasure to do this again another time. You all were such a fun group. It is great to hear that our location and our friendly staff ensured a truly enjoyable stay. We thank you so kindly for your detailed feedback and for choosing us. We look forward to working together again.
User:Wolfgang S
Trip type: Couples
Sugar bay!
06 Apr 2026
We love this place have been back several timesAlways take one of the cottages..Nice, need, all the conveniencesVery friendly and helpful team….It is like spending time with family Sugar Bay Club Suites and Hotel, General Manager at Sugar Bay Club Suites & Hotel, responded to this review Thank you WolfgangS388. We love having you stay with us and thank you for choosing us again and again. We truly appreciate your loyalty and we are glad that you enjoy our cottage and our team. We look forward to welcoming you back!