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Hideaway At Royalton Saint Lucia An Autograph Collection All-Inclusive Resort - Adults Only

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Hideaway At Royalton Saint Lucia An Autograph Collection All-Inclusive Resort - Adults Only

locationGros Islet, Santa Lucia

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About Hideaway At Royalton Saint Lucia An Autograph Collection All-Inclusive Resort - Adults OnlyAbout Hideaway At Royalton Saint Lucia An Autograph Collection All-Inclusive Resort - Adults Only

Location

This resort is located in St. Lucia, right on the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (no extra charge) is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car (no extra charge). Further services include a babysitting service, a car hire service, a transfer service, 24-hour room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a flatscreen television, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. For guests who wish to keep active, tennis and beach volleyball are available. With canoeing, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a beauty salon, massage treatments, hydrotherapy treatments and anti-ageing treatments. Leisure facilities include an entertainment programme, a dance club and a nightclub.

Meals

Dining facilities include 9 restaurants, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. The resort also offers snacks. The resort offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Hideaway At Royalton Saint Lucia An Autograph Collection All-Inclusive Resort - Adults Only Amenities at Hideaway At Royalton Saint Lucia An Autograph Collection All-Inclusive Resort - Adults Only

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Beach Volleyball

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      Canoe

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      Diving

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      Entertainment Programme

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1653

Very Good

769

Average

381

Poor

166

Terrible

179

Recent Reviews: 3148

  • User:Wes L

    Trip type: Family

    Underwhelming would be the best way to describe our 3 night visit

    rating06 May 2026

    We stayed at the Hideaway for 3 nights. We were very underwhelmed with our stay. Small things matter. They accidentally tried to double charge our Diamond upgrade at check-in. It was only after repeated push back that they brought their supervisor in and 45 minutes later after proving to her with my emails did she charge me the correct amount. The view was beautiful but restricted when sitting in one of the chairs. Our room had the steps to the pool on the left side, should have requested a room with the stairs on the right side as it would have allowed a much better view. This property is huge and so very very understaffed! Looking over our swim in / out area, we counted 8 Champaign bottle corks from rooms above that were not picked up. Small thing but indication of how the property was kept up. My wife was swimming laps in the lap pool that connected our room, was basically attacked by the couple staying in the last room. They were told that no swimming was allowed, she chose to get out vs call security on them. The restaurants really showed the understaffed situation. We are at the buffet most the time which was ok, when we got in the restaurants thanks to our butler making a reservation, there were less than 10 people on them? Why was it so hard getting a reservation? Upon leaving, I was going to check out, little did i know that without the slip of paper telling the butler we were paid up, they would not allow our luggage to be loaded into our van taking us to the airport. Maybe they deal with people skipping out on their final bills, i was a bit insulted that they had this procedure not allowing us to leave until we presented the SLIP OF PAPER. We were not impressed and will not be returning. Good luck, I hope your stay is better as ours sure wasn’t. ThanksWes

  • User:Trip802498

    Trip type: Couples

    One of the worst properties ever AVOID!!!!! go Elsewhere

    rating06 May 2026

    If I could give it a lower than the 1 star i would. We showed up and half of the restaurants are closed and you can't book on the app until you are in the property. I made the reservation and didn't check two people a small mistake but it was blown into a major problem. THe grounds were beat down as was the room nothing worked. We spoke to the manager on duty and he said yes we are getting ready to renovate the rooms. The pictures and descriptors are so different than the experience for the money avoid this and their other properties going forward.

  • User:Tricia B

    Trip type: Friends getaway

    Worst Birthday Trip ever.

    rating05 May 2026

    The worst customer service during check in and check out. It took 2 hours to check into the resort due to the Royalton website double booking me by mistake and 2 hours to check out because payment for the cabana I paid for in advance got applied to my suite payment. Front desk staff was confused and poorly trained if not trained at all. Poor unprofessional attitudes by the front desk staff. Food at all but the Zen restaurant was always lukewarm. The rooms and bathrooms needed maintenance and updates to the furniture. The Diamond Club bar and pool is too far from the All Adults Hideaway. The All Adults Hideaway is too close to the family side of the Royalton. Children was at the Foam Party where there were plenty of adults drinking alcohol and adult music, not appropriate at all. The only bright part was my butlers Travis and Sylvaine who so professionally and attentive to all my needs during my stay. Online Communications Manager, Owner at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only, responded to this review Dear Y6367Dltriciab,We are truly saddened to hear that your birthday trip did not turn out to be the special and relaxing celebration you had hoped for. We sincerely apologize for the frustration you experienced during both check-in and check-out, especially with the reservation and payment confusion. We understand how upsetting it must have been to spend so much of your vacation time dealing with these issues.We also regret that the dining experience, room condition, and overall adults-only atmosphere did not meet your expectations. Your feedback regarding the foam party environment and family presence in that area is appreciated and will be carefully reviewed by our team.That said, we are very happy to know that Travis and Sylvaine helped bring some brightness to your stay through their attentive and caring service. Your kind recognition of them will certainly be shared.We would truly appreciate the opportunity to speak with you further. Please contact us at customersupportrsl-uvf@royaltonresorts.com.Warm regards,Sabine AdolphyGeneral ManagerRoyalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort Adults Only

  • User:Curiosity27698856863

    Trip type: Couples

    Unhappy prime club member

    rating05 May 2026

    Ice machines were not working in buildings 3,4,5Be careful of hidden cost. We were on a free trip for joining prime travel club. When we got here was told we had to play for upgrade. When I booked my room on line I wasn’t given rooms in another area Online Communications Manager, Owner at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only, responded to this review Dear Curiosity27698856863,We appreciate you sharing your feedback regarding your recent stay. We sincerely apologize for the inconvenience caused by the non-functioning ice machines in multiple buildings, as well as the confusion and frustration surrounding the room upgrade and associated costs.We understand how disappointing it can be when expectations set during the booking process do not align with the experience upon arrival. Clear communication and transparency are extremely important, and we regret that this was not your experience.We would appreciate the opportunity to discuss your concerns further and review your experience directly. Please contact us at customersupportrsl-uvf@royaltonresorts.com.Warm regards,Sabine AdolphyGeneral ManagerRoyalton Saint Lucia, An Autograph Collection All-Inclusive Resort

  • User:Vanessa S

    Trip type: Couples

    Royalton hideaway

    rating05 May 2026

    The hotel is a long transfer from the airport but gives you chance to see the island. We liked the hotel but the food was a disappointment from the buffet to the themed restaurants, they were all understaffed and the food was always luke warm /cold. We had a large room which was very clean and spacious. Online Communications Manager, Owner at Royalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort – Adults Only, responded to this review Dear I2915IMvanessas,We appreciate you taking the time to share your feedback following your recent stay. We’re pleased to hear that you enjoyed the spacious and clean accommodations and that the journey across the island allowed you to take in some of Saint Lucia’s beautiful scenery.At the same time, we sincerely regret that the dining experience did not meet your expectations. Your comments regarding food temperature and staffing levels across both the buffet and specialty restaurants are very concerning and will be shared with our culinary and service teams for review and improvement.Guest satisfaction is extremely important to us, and feedback such as yours helps us identify areas where we must do better. We hope to have the opportunity to welcome you again for an improved experience in the future.Warm regards,Sabine AdolphyGeneral ManagerRoyalton Hideaway Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

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