Best Western Plus Aby Hotel

Recent Reviews: 235

• User:Ingo618

  Trip type: Couples

  Comfortable room and good breakfast, but cleaning must be ordered separately.

  29 Aug 2025

  Comfortable room and good breakfast. The room was not cleaned when we returned from the second day's excursion. Then we discovered a note on the desk that cleaning must be ordered in advance. This is obviously a new variant of cost saving. Anne-Mari Sköld, at Best Western Plus Aby Hotel, responded to this review Hi,Thank you for your review — I’m really happy to hear you enjoyed the room and our breakfast!I understand the cleaning setup can feel a bit unexpected if you haven’t come across it before. It’s a fairly common approach in Sweden today, but we should always make sure it’s clearly explained at check-in so everything feels smooth from the start.Thanks again for your feedback — we truly appreciate it!Kind regards,Anne-Mari Sköld

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• User:BohemianGypsyWorld

  Trip type: Family

  Modern but unsatisfying

  26 Jun 2025

  If the range was out of 10. I give it 4**The Westin Ivy Hotel, Sweden - 4/10**I recently stayed at this hotel when I needed accommodation in the area, and unfortunately, I cannot recommend it to other travelers. While it's marketed as family-friendly, my experience fell far short of expectations.The most disappointing aspect was the children's facilities, which were shockingly substandard for what we paid. The amenities felt more like what you'd find in a basic budget establishment rather than what families deserve. The breakfast only till 0930am which is quite early (especially considering family stays).On the positive side, I found the staff to be pleasant and professional, the sheets were clean, and there was reliable hot water. These basic standards were met, which kept this from being a complete disaster.However, given the price I paid versus what was delivered, this hotel represents not great value. If you absolutely need a room in the area and have no other options, it will provide basic shelter. But for families especially, I'd strongly recommend looking elsewhere. There are likely better options available that offer proper facilities and amenities worthy of what you're paying.The hotel has potential but needs improvements to justify its rates and family-friendly positioning. Anne-Mari Sköld, Owner at Best Western Plus Aby Hotel, responded to this review Thank you for taking the time to share your experience – we truly appreciate your honest and thoughtful feedback.We’re very sorry to hear that your stay at Åby Hotel did not meet your expectations, particularly in regard to the family facilities and breakfast times. Our aim is to offer a comfortable and welcoming environment for all types of travelers, including families, and it's clear from your experience that we have room for improvement. We’ll certainly take your comments to heart as we continue to develop our services and offerings.That said, we're pleased to hear you found our staff professional and friendly, and that key standards like cleanliness and hot water were met – thank you for highlighting that.Your feedback helps us grow, and we genuinely hope we’ll have the opportunity to welcome you again in the future and show you a better, more fulfilling experience.Warm regards,Anne-Mari Sköld

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• User:Karl M

  Trip type: Couples

  Mostly for horse track

  09 May 2025

  This hotel is one of two close to the horse race track Åby in Gothenburg. I guess most of the guest are coming for a stay due to that. Otherwise it is not close to any downtown activities, shopping or other things. Rooms are OK and so is the breakfast. Anne-Mari Sköld, Owner at Best Western Plus Aby Hotel, responded to this review Hi,Hi there,Thank you so much for your lovely feedback !We’re delighted to be neighbours with both Åby Travbana and Åby Arena.Staying with us means you're close to both Mölndal and Gothenburg, which makes it easy to enjoy the best of both worlds.We’re so happy that you had a great stay and that you enjoyed our breakfast – we hope to welcome you back soon!KindlyAnne-Mari Sköld

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• User:AlfreK

  Trip type: Family

  Good hotel with terrific gym.

  21 Jul 2024

  Easy parking, kr 60 for one day; Fast check in, spacious room, nice bathroom with no amenities but with hair dryer and good bed and pillows. Complimentary coffee and tea. Only comment was that sofa bed for the kids was not ready and you have to put it in place yourself. Normally hotels in this price range get it ready for you. Fantastic gym (it’s actually a gym company sharing building with the hotel). Breakfast was good in variety and quality. Without a car, it may not be super convinient as it is not near to downtown. Nice detail: we left behind an iPad and call two days after to ask for it. They found it fast! Anne-Mari Sköld, Ägare at Best Western Plus Aby Hotel, responded to this review Dear Alfredo,Thank you so much for taking your time to give us feedback, we highly appreciate it.For next time, if you choose to book the same room category, please do tell us that you want the bed sofa arranged before arrival.Often we don`t fix it before due to the fact that you often want to sit in it before bedtime.But there is no problem for us to arrange it for you.We wish you a lovely summer and warm welcome back!Best wishes,Kim LagoCommercial Manager

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• User:cdekker

  Trip type: Couples

  nice, but not excellent

  29 Jun 2024

  good and less good:Good:- rating on TripAdvisor was too high- original styling, nonstandard- nice soft beds- nice lobby with free biljartLess good:- small room- breakfast was at 200 meters in a supernonatmospheric high hall (like a c concrete conference center)- had to pay for parking Anne-Mari Sköld, Ägare at Best Western Plus Aby Hotel, responded to this review Dear Cdekker,Many thanks for your review!I´m happy to say that we recently have made changes in our breakfast area to make it more comfy, and there are still a lot to come.Best RegardsAnne-Mari Sköld

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