Comfort Hotel City

Recent Reviews: 564

• User:drowlands1

  Trip type: Solo travel

  Did the job

  10 Jun 2026

  Stayed here back in March as a solo traveller. During this period the breakfast room was being refurbished so only received a breakfast in a bag containing yoghurt, sandwich and fruit. There was coffee available too. The hotel is in a central location in the newer area of town. The main entrance is locked at 22:00 with staff granting access. Staff were all friendly.The room I had was small but expected. Bed was comfortable and the room had all facilities I needed for the brief time spent in here.I would stay again if visiting. Carl Dahlgren, Hotelldirektör at Comfort Hotel City Goteborg, responded to this review Hello,Thanks for sharing your experience staying with us, much appreciated! We hope to see you again soon now when our lobby is finished with the renovations. All the best.

  Read more

• User:viajero2203

  Trip type: Solo travel

  Great location

  22 May 2026

  Decent hotel in a great location close to vars, restaurants, cafe, shops, train station and public transportation. Rooms are small but clean and comfortable. Decent breakfast. Good value for money. Carl Dahlgren, Hotelldirektör at Comfort Hotel City Goteborg, responded to this review Hello,Thanks a lot for giving us feedback about your stay, much appreciated Lovely to hear about your stay. Hope to see you again in the future.All the best

  Read more

• User:jambamafi

  Trip type: Solo travel

  Well located, but definitely nothing fancy

  16 Oct 2025

  Probably 3.5/5.Pros:- kindly offered early check in- super comfortable bed- nice and hot shower- good selection for breakfast (which was included) - Easy proximity to the central station- well located in the centre of town, lots of food and shops nearby, or jump on the tram elsewhere - friendly and helpful reception staffCons:- windows not soundproof, a fair amount of street noise- rooms looking a little unloved, beaten up paint jobs, scratches etc- under the mattress topper did not look like it had been vacuumed in a while - bathroom smelled like urine- mould in bathroom - very small room. I only stayed for a night so this didn’t bother me. Carl Dahlgren, Hotelldirektör at Comfort Hotel City Goteborg, responded to this review Hello Jambamafi,Thanks for taking the time to give us your valueable feedback in such detailed way. Much appreciated. Thanks for pointing out the pros and the cons. We have taken the right actions to the things we can do something about, especially in the bathroom. All the best,Carl DahlgrenHotel Manager

  Read more

• User:antantantyeah

  Trip type: Solo travel

  Great location and staff

  18 Jul 2025

  What do some of the people writing reviews expect? It is cheaper than a lot of hotels in the area, that is why you chose it, so do not expect 5 star treatment. The hotel is spotless and is cleaned all day long. The rooms are a little small (I was a solo traveller in a double) but it was all that I needed. The room would have been fine had my partner been with me. Desk with chair, TV, hair dryer for those who need it, shower, toilet, big double bed. It was very clean. The narrow hallway complaints? why do you need a wide one? There was plenty of room to walk along it with a suitcase. Again, hallways are spotless.Location...brilliant, right in the heart of the city. A very short stroll (5 mins at most) to train and bus station. Great location if you want to use the transport to explore other areas as I did.Staff were very friendly and very helpful. Always saying hello and helped me when I asked for advice. Cleaners were the same, very polite and smiling. Lovely people.Breakdfast can be a bit cramped. I was up and out so I went for earlier slot at 7am. It got busy later on. Food on offer was really good, plenty of choice, some gluton free options. If you are a Strawberry Hotels member then tea and coffee is free all day long. If not a member, go to reception and they will show you how to sign up. it cot nothing!There was some noise outside. I like to sleep with a window slightly open. You get a few people strolling home after a night out a bit merry. Part of a building opposite the hotel is being worked ona nd the workers start early. So, you get that noise, but it never bothered me much, and it is nothing the hotel can do anything about.I stayed here for 4 nights. It was the perfect base. I was happily stay here agin in the future. Carl Dahlgren, Hotelldirektör at Comfort Hotel City Goteborg, responded to this review Hello,Thanks for taking the time to write such a detailed review of your visit.Comfort is supposed to be a budget brand. We focus on location and selected service to be able to have a cheaper price all this while still being sustainable and deliver a good experience for our guests. It fills med with joy reading your review. I know my team and they are excellent in what they do and Im so happy to be a part of that. We really enjoyed having you with us and look forward to seeing you again.All the best,Carl Dahlgren

  Read more

• User:joakimmbergstrom

  Trip type:

  Terrible treatment in the reception.

  09 Jun 2025

  A mistake was made when the room was booked from my side. I missed the detail that there were bunkbeds with weight limits.After checking in and noticing my mistake, the receptionist met me arrogance and no customer service at all.No will to acctually help us out of the problem.I comparison to other times thing has gotten wrong this was by far the worst approach and treatment I’ve met in a hotel. Carl Dahlgren, Hotelldirektör at Comfort Hotel City Goteborg, responded to this review Hello Joakim,Thanks for sharing your experience staying with us. So sorry to hear about your experience. We always try to help our customers as best as we can. This weekend was a big consert date in Gothenburg so I know that our possibilities to change rooms were limited. Your feedback is noted and I will take this further to ensure we always deliver the best possible experience for our guests.All the best,Carl Dahlgren

  Read more