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Scandic Europa

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Scandic Europa

locationSweden, Gothenburg

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About Scandic EuropaAbout Scandic Europa

Location

This hotel lies in the heart of Gothenburg and is integrated within the European Shopping Centre, one of the largest in the whole of Scandinavia. Links to the public transport network can be reached in a few minutes on foot.

Facility

A pleasant ambience awaits guests in 456 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Children can enjoy the playground. Additional amenities include a TV room and a playroom. A garage is available for parking. Other services include a 24-hour security service, a transfer service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Daily newspapers will keep you informed. A business centre with fax machine and projector is available. 14 conference rooms are available for lectures, presentations and meetings.

Rooms

Central heating ensures that rooms maintain just the right temperature. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A TV, a stereo system and WiFi (no extra charge) are provided as well. A hairdryer, a vanity mirror and bathrobes are on hand in the bathrooms for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book 16 wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

Excellent swimming awaits guests at the indoor pool. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a sauna, a steam bath and a hammam. Live music and a dance club are also options for entertainment.

Meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Breakfast, lunch and dinner are available. The menu also offers diet meals, gluten-free meals, vegetarian dishes, children's meals, organic food and lactose-free food. The hotel also offers special catering options.

Amenities at Scandic Europa Amenities at Scandic Europa

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Nightclub

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Indoor Pool

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Centre

240 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

751

Very Good

1088

Average

597

Poor

260

Terrible

117

Recent Reviews: 2813

  • User:Therese F

    Trip type: Couples

    Good location, but with a few details that could be improved.

    rating30 May 2026

    There were a few things I missed in the room. For example, more space to hang my clothes or put things away. I don’t like having to keep my suitcase open on the floor all the time.I also missed having a refrigerator so I could keep drinks cold.I would have appreciated the option to make coffee in the room.I also missed having an extra towel or a bath mat/towel to place on the floor after showering, as the floor gets wet and is very cold.Almost all of the staff were friendly. Special credit to ”F”, who was very pleasant during check-in, and to the waiter who served me dinner that same evening.The elevators felt dirty and worn. The control panel was sticky and unclean.However, the room itself felt clean and well maintained. Marcus Andersson, Gästservice/reception at Scandic Europa, responded to this review Hi Therese F,Thank you very much for taking the time to share your detailed feedback with us. We truly appreciate your insights, as they help us improve the experience for all our guests.We are sorry to hear that certain elements in the room did not meet your expectations. Your comments regarding the lack of storage space, refrigerator, and in-room coffee facilities are well noted. We understand how these amenities can enhance comfort during a stay, and we will take your feedback into consideration as we continue to develop our rooms and services.We also apologize for the inconvenience caused by the lack of an extra towel or bath mat. This is something we can always provide upon request, and we will work on making this clearer to our guests.At the same time, we are very happy to hear that you found the room itself clean and well maintained. Cleanliness is extremely important to us, and your kind words in this area are greatly appreciated.Thank you as well for your kind recognition of our staff. We are especially pleased to hear that “F” made a positive impression during check-in, and that you enjoyed your dinner service. We will be sure to pass on your praise to them—it truly means a lot to our team.We are, however, concerned to hear about your experience with the elevators. Cleanliness in all areas of the hotel is a top priority, and your comments have been shared with our housekeeping and maintenance teams for immediate review and action.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Best Regards,Scandic Europa

  • User:942fredrikp

    Trip type: Business

    Crappy room and avarage breakfast

    rating09 May 2026

    The location is good, right next to the central station. However, the hotel (that used to be quite good) has declined. The room was shabby and uncozy, there was black mold in the bathroom. There was a flood on the floorwhen I had a shower. The breakfast was avarage, but the price is ridiculous. Alma Malkki, Gästservice/reception at Scandic Europa, responded to this review Hi 942fredrikp,Thank you for taking the time to share your feedback. We’re very sorry to hear that your stay did not meet your expectations, especially regarding the condition of the room and bathroom. Issues such as mold and water leakage are certainly not acceptable, and we understand how this affected your overall experience.We appreciate you bringing these concerns to our attention, as it helps us identify where improvements are needed. Your comments have been shared with the relevant teams for immediate follow-up and review.We’re glad you appreciated our central location, but we regret that the rest of your stay did not reflect the standard we aim to provide. Thank you again for your honest feedback.Best regards,Scandic Europa

  • User:arlenebayot1974

    Trip type: Couples

    The best weekend getaway from Oslo to Gothenburg!

    rating03 May 2026

    Location was a huge factor for me, and being just a few steps from the central station was perfect. The atmosphere was amazing, and our room actually exceeded our expectations! This was easily one of our best stays compared to other hotels. It is definitely value for money—clean and quiet, despite being right in the heart of the city. The amenities are enough reason to come back soon! Service was top-notch." Alma Malkki, Gästservice/reception at Scandic Europa, responded to this review Hi arlenebayot1974,Thank you so much for your wonderful review! We’re thrilled to hear that your weekend getaway from Oslo to Gothenburg was such a great experience with us.It’s fantastic to know that our central location, atmosphere, quiet and clean rooms, amenities, and service all helped make your stay memorable. Hearing that we exceeded your expectations and ranked among your best hotel stays truly means a lot to our entire team.We greatly appreciate your kind words and look forward to welcoming you back again very soon!Best regards,Scandic Europa

  • User:Jessica M

    Trip type: Friends getaway

    Great staff and excellent breakfast

    rating02 May 2026

    Great staff and location. Breakfast super. Alma Malkki, Gästservice/reception at Scandic Europa, responded to this review Hi M2395XUjessicam,Thank you so much for your kind words! We’re delighted to hear that you enjoyed our location, our staff, and especially the breakfast. Your feedback means a lot to the whole team, and we truly appreciate you taking the time to share your experience.We hope to welcome you back again soon!Best regards,Scandic Europa

  • User:MASI e

    Trip type: Family

    It’s not worth it at all

    rating01 Apr 2026

    We had a small welcome fruit and cheese platter in the room. When we left to go shopping, someone came in and took it away without telling us—almost like a ninja. It was probably meant for another room, but it felt like a very cheap move. I would have gladly paid for it.Don’t waste your time if you’re traveling with family. Be careful not to get charged twice for parking, and the noisy beds can make it hard for kids to sleep. Alma Malkki, Gästservice/reception at Scandic Europa, responded to this review Dear masie2026,Thank you for sharing your feedback. We’re very sorry to hear about your experience and that your stay did not meet expectations.We sincerely apologize for the confusion regarding the fruit and cheese platter. This is certainly not the experience we want to provide, and we understand how this situation may have felt. We will review this internally to ensure clearer communication and better handling going forward.We also regret the concerns you raised about parking charges and the comfort of the beds. Your comments are important to us, and we will take them into account as we work to improve both our service and facilities.Thank you again for bringing this to our attention. Please feel free to contact us directly so we can follow up on your experience.Best Regards,Scandic Europa

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