Sure Hotel by Best Western Center

Name: Sure Hotel by Best Western Center
Address: Stora Badhusgatan 28, Gothenburg, sweden
Telephone: +44-204-505-9777
Rating: 3.3

Gothenburg, Sweden

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About Sure Hotel by Best Western Center

location

This hotel is located in the centre of Gothenburg.

facility

The hotel has a lift and features 55 rooms, including 32 single rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park. Other services include a transfer service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A desk is provided. Extra comforts include a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a stereo system and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace.

meals

There is a restaurant on the premises. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day.

Amenities at Sure Hotel by Best Western Center

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Common Area
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  Outdoor Furniture
General Services
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Hairdryer
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  TV
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  Room service
Security
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  Fire extinguishers

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 259

User:JoannaMarie93
Trip type: Solo travel
Hotel run down but ideal location
07 May 2026
Hotel is ideally located in Central Gothenburg. Near to Steinpiren Station (2 mins walk) for buses/tram access and close to the Haga District (5 mins walk). Therefore close to plenty of transport options, shops, 7/11 shops, takeaways, Independent shops, bars, restaurants and the Feskekörka Market. The hotel itself is very run down and in dire need of an deep clean and update. The room I had was a small single - the room itself was run down - dirty curtains, blood on the walls, parts of the walls with dents in. The bed was comfortable. The bathroom was clean and tidy. The downstairs breakfast area is clean/tidy but appears run down. There is lift access even if it is slow. The stairwell again needs a clean and update and noted part of the banister was broken. The staff are very friendly, helpful and avaliable around the clock. Cleaning of the room avaliable on request and done. The breakfast avaliable has a good range of European breakfast options including pastries, biscuits, meats, cheese and salad items. Extensive options for hot drinks and juices. Drinks also avaliable around the clock. Also able to purchase soft drinks from reception.
User:wtilleman
Trip type: Business
Receptionist keeps guests awake
31 Mar 2024
I have been staying several times in this hotel, but this week was terrible. I was awaken at 3 AM by loud voices on the coridor. When checking, it was Rebekka, the receptionist of the hotel talking very loud. When I asked her to keep her voice down because people are sleeping, she started yelling at me that she was working there and I should go back to my room. She was still shouting very loudly. Then I asked her again very kindly to keep her voice down but then she yelled at me 'GO TO YOUR ROOM NOW'. This is absolutely unacceptable. As a receptionist she should know she needs to be quite during the night. Because I was awake, I couldn't sleep anymore and have been awake till the morning. I will NEVER stay in this hotel again. Very unprofessional.
User:825priyac
Trip type: Couples
Worst
21 May 2023
Hello, My experience was really really bad. Not recommended for anyone in the future, couples, families and friends. No fika was available, house keeping enters the rooms anytime even if you mention the tag private outside the room.
User:jonfO2835ZH
Trip type: Business
Not recommended
12 Nov 2022
Other than the reception staff (who were very professional and pleasant), my stay at this hotel was terrible. Overhead light didn’t work in my room, bathroom light flickered off and on regularly. Thin stained towels. The bed was saggy and uncomfortable.No basic amenities (like ice). Decent breakfast buffet. No bar.My room was changed - they couldn’t get this light changed…really.New room featured a “booger wall”…Extraordinarily disappointed. Particularly as there is a hotel 100m away (essentially the same cost…maybe €5 more per night) that, upon inspection is much better.If I hadn’t been required to pay entire fee up front, I would have changed. I was by myself, so It wasn’t as big a deal as if I’d been with my wife.
User:Philip K
Trip type: Business
Very nice hotel with friendly staff and a good breakfast in a good location
10 Oct 2022
The hotel is located right near the main shopping area and close to many interesting sites. Public transportation is a few minutes away as well. The staff were very friendly and helpful and the room was nice. The breakfast was good and there is a waffle bar available in the evenings. The street is very busy and loud so if you want some quiet you have to close the window (if you're on the street side) but once the window is closed the room is silent. Very good value for the money, I definitely recommend it.