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Memory Hotel

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Memory Hotel

locationStockholm, Stockholm

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About Memory HotelAbout Memory Hotel

Location

Located in Stockholm, this hotel is ideal for business travellers. There are a number of shops nearby.

Facility

The hotel has 155 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The hotel offers a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a transfer service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is on hand for guests' business and communication needs.

Rooms

Rooms have a queen-size bed or a sofa bed. Extra beds can be requested. A telephone, a TV, a radio and WiFi are provided as well. Bathrooms are equipped with a shower and a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, a steam bath and a solarium.

Meals

Dining facilities include a dining room, a café and a bar. Guests can dine in a cosy atmosphere at the restaurant (non-smoking and à la carte). A generous breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Memory Hotel Amenities at Memory Hotel

  • Facilities

    • -

      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

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      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Gym

    • -

      Sauna

    • -

      Steam bath

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Train Station

12 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

24

Very Good

74

Average

40

Poor

9

Terrible

6

Recent Reviews: 153

  • User:Kim J

    Trip type: Business

    Bo här -och riskera få en faktura på 18 000

    rating01 Apr 2026

    The hotel is worn down and clearly a place that saw its best days a long time ago. Maintenance is lacking, and the overall impression is more like a “budget conference center from 1993” than a hotel in Stockholm in 2025. Torn carpets and peeling paint throughout.The breakfast buffet also deserves a mention. The selection was very limited and the quality reflected that. A 1-star breakfast – and that’s being generous. Communication with staff was also difficult. Low-budget products and very limited options.But the most remarkable part happened during my stay.The fire alarm in my room went off. The fire brigade arrived and checked the room but could not find any fire or any reason why the detector had been triggered. The hotel staff could not explain what had happened either. I received an apology at checkout – and that was it.Two months later, the hotel sends me an invoice for 18,000 SEK.In the invoice, they claim that I “may have taken a long shower or used hairspray.” I do not use hairspray. I had showered earlier that morning – which is obviously normal use of a hotel room.The fire brigade could not determine any cause for the alarm. I personally contacted the incident commander who confirmed this. The hotel’s own staff also had no explanation. Yet somehow, I am held responsible for a call-out costing 18,000 SEK.After a long and unnecessarily drawn-out process, I eventually received an email stating that the invoice would be credited – but only after I had to dispute it, follow up repeatedly, and push the matter myself.The handling of the situation has been minimal, slow, and unprofessional throughout.In summary:• A hotel that passed its prime a long time ago• A breakfast buffet far below acceptable standards• And a situation where a guest is first sent an unfounded invoice of 18,000 SEK, and then has to fight to get it removedThere are many hotels in Stockholm. I strongly recommend choosing another one.

  • User:jennd315

    Trip type: Business

    Disappointing

    rating16 Oct 2023

    The hotel is older but fairly clean. But never have I ever been charged for a rollaway bed at check in, after pre-paying for the room. And then we get to the room, and the “rollaway bed” is actually the sofa bed that is already in the room. And it was only a surprise up-charge - but a lofty one at that. We booked a room for three people and then had the not so nice surprise of 400kr per night charge. Not the best way to start our stay. Had I known this, we would have likely booked elsewhere. I thought we were getting a good deal, but the additional charge negated that.

  • User:150zackd

    Trip type: Business

    Dishonest and misleading

    rating16 Oct 2023

    Overcharged for “extra rollaway bed” Booked though Chase portal and when we arrived we were charged 400sek extra per night for a “rollaway” bed for our son. Arrived in the room and it was just a sofa bed that was already in the room. Asked and they said it was their policy. Rude and unhelpful.

  • User:mitza63

    Trip type: Business

    Very comfortable stay

    rating05 Mar 2023

    Spent 4 nights in this hotel on a business trip, and I really can't complain.Location is great - 5-10 minutes away from the Kista mall where there's also a blue line metro stop (20 minutes to central Stockholm).Single superior rooms are quite comfortable and spacious, bathroom too. Only minor issue could be the missing mini-bar/fridge, if you need one. However, there is an ice dispenser on each floor hallway, which is useful for preparing cold drinks in your room. Breakfast has enough choices for every taste and the food is quite good. Staff is very friendly, polite and helpful and is available by phone even at night when they aren't at the reception.Would like to stay here again on future business trips.

  • User:ggiorgan

    Trip type: Business

    Nice Hotel

    rating09 Jan 2023

    A good and comfortable hotel in the student area of Stockholm. It is 1 km from the nearest subway station, which can be used to get to any part of Stockholm. Good breakfast and attentive staff. Special dinner at Hotel's the restaurant was one of the tasty.

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