Hotel D

Recent Reviews: 1348

• User:Jan W

  Trip type: Couples

  It suited us!

  18 Aug 2026

  We chose this hotel for its proximity to the river cruise dock and the old town. As it happened, our river cruise ship had to dock further away because of the low water levels.Still, the hotel was conveniently located, quiet, clean and comfortable. It also has air conditioning which was a blessing in the currently hot weather. There is a pleasant lounge area in the lobby which we used before check-in and after check-out. It’s one street back from the river where there are numerous restaurants and across the bridge there are supermarkets and other stores. It was about 10 mins by taxi to the train station. Guests get a free transport card but we only had a one night stay so we didn’t use it.The staff were friendly and helpful. Stephanie Reeb, Gästeservice/Empfang at Hotel D Basel, responded to this review Dear Guests,Thank you very much for your kind and detailed review!We’re delighted to hear that you enjoyed your stay with us and appreciated our convenient location, quiet and comfortable rooms, air conditioning, and our lounge area. We’re also pleased that our team made you feel welcome and was able to assist you during your visit.We’re sorry that the low water levels meant your river cruise had to dock further away, but we’re glad that our location still proved convenient for exploring Basel and enjoying the nearby restaurants and shops.It was a pleasure having you as our guests, and we hope to welcome you back to Basel and Hotel D one day!Warm regards,Stephanie ReebManager

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• User:Marsha A

  Trip type: Couples

  One Night Stay

  13 Aug 2026

  While the location was good and the front desk staff were helpful and friendly, there were a few things that were not so good. The air conditioning units did not cool as they should. We had a lot of trouble sleeping due to this. We understood that the summer had been extremely hot, so we had packed handheld fans for excursions. They were helpful that night as we propped them up by the desk lamp and had them blowing on us as we tried to sleep. (Granted, the front desk did tell us that the rooms have been warm this summer, but I didn't expect not being able to sleep). The breakfast buffet was just okay, but again the staff were great. The bathroom was nice. Stephanie Reeb, Gästeservice/Empfang at Hotel D Basel, responded to this review Dear Guest,Thank you for taking the time to share your feedback with us.We are pleased to hear that you appreciated our convenient location, the friendliness of our front desk and breakfast teams, as well as the bathroom.We are, however, sorry to hear that you had difficulty sleeping due to the room temperature. We fully understand how uncomfortable this can be, especially during periods of exceptionally hot weather.Regarding the air conditioning, we would like to clarify that we follow the recommendations of the Swiss authorities regarding energy consumption and indoor temperatures. In particular, we maintain a maximum temperature difference of approximately 8°C between the outdoor and indoor temperature. During periods of extreme heat, this can unfortunately mean that our air conditioning does not provide the level of cooling some guests may expect.We understand that this can be disappointing, and we are sorry that the temperature affected your night's sleep. We appreciate your understanding and your kind comments about our staff.We hope to have the opportunity to welcome you again under more comfortable weather conditions.Kind regards,Stephanie ReebManager

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• User:abusymom4kyle

  Trip type: Couples

  Exceptional value for the money!

  10 Aug 2026

  In the heart of Basel! Tram and bus stops right outside the front door. The hotel will give you a free pass for both. In addition 25% off coupons for different events in the city. Front desk attendees were friendly and super helpful. We arrived early and they kept our bags in the back office. We spent the day touring and when we returned to check in our bags were already in our room. The rooms are spacious, clean and comfortable. This hotel was fabulous and without hesitation I would stay again! Stephanie Reeb, Gästeservice/Empfang at Hotel D Basel, responded to this review Dear Guest,Thank you so much for your wonderful review and for taking the time to share your experience!We are delighted to hear that you enjoyed our central location, spacious and comfortable rooms, and the convenience of the complimentary public transport pass and city discounts. It is especially nice to know that our team could make your arrival and check-in experience as smooth as possible by taking care of your luggage.Your kind words about our friendly and helpful staff mean a lot to us. We truly appreciate your recommendation and would be delighted to welcome you back to Basel for another enjoyable stay!Warm regards,Stephanie ReebManager

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• User:117lb

  Trip type: Couples

  Hot visit to a cool hotel

  16 Jul 2026

  Great location, a quick bus ride from the airport, close to a cruise terminal, and easy walk to much of Basel. Very hot day in Basel so good AC at Hotel D was Appreciated. Hotel was clean and well maintained. Staff w as friendly and helpful. Stephanie Reeb, Gästeservice/Empfang at Hotel D Basel, responded to this review Dear Guest,Thank you very much for your wonderful review! We are delighted to hear that you enjoyed our convenient location, the comfort of our air conditioning during the hot weather, and the cleanliness of our hotel. It is especially rewarding to know that our team made you feel welcome and was able to assist you throughout your stay.We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Hotel D on your next visit to Basel!Best regards,Stephanie ReebManager

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• User:Neal20

  Trip type: Couples

  This is amazing place to stay in Basel

  09 Jul 2026

  We can’t say enough great things about this hotel. The location is perfect to explore the beautiful streets, amazing restaurants walking distance, the Rhine river right across the street! The staff, I couldn’t get everyone’s names but the first day we arrived Cristian was at the front desk he welcomed us like we were family, we arrived at 7am he took our bags to store then we toured the area came back later our bags were in our rooms waiting for us!! Everyone one of the staff members we met were fantastic. Great service, every time we exit or enter the hotel they offered to help us with any thing we may need. Breakfast and the breakfast staff were great also very helpful and the coffee and food were a perfect way to start our days! Thank you for a wonderful stay!! Stephanie Reeb, Gästeservice/Empfang at Hotel D Basel, responded to this review Dear Neal,Thank you so much for your wonderful review and for taking the time to share your experience with us.We are truly delighted to hear that you had such an enjoyable stay and that our location allowed you to make the most of beautiful Basel. It is especially rewarding to know that Cristian and the rest of our team made you feel so welcome from the moment you arrived. We will be sure to share your kind words with him and all our colleagues—they will be thrilled to know they helped make your stay memorable.We are also pleased that you enjoyed our breakfast, the friendly service from our breakfast team, and the little touches that made your visit comfortable from start to finish.It was a pleasure to have you as our guest, and we sincerely hope to welcome you back on your next visit to Basel.Warm regards,Stephanie ReebManager

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