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Hotel Du Commerce

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Hotel Du Commerce

locationSwitzerland, Basel

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About Hotel Du CommerceAbout Hotel Du Commerce

Location

Thanks to its convenient location close to Basel convention centres as well as the old town and the centre, this hotel is the ideal starting point for convention and museum visitors, musical performances and city excursions. Public transport is also within walking distance and St Jakob Stadium, home grounds of FC Basel, is just a few minutes away by tram.

Facility

The complex has 31 single rooms and 22 double rooms, which are located on 5 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include medical assistance, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a spa and a steam bath. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. A generous breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Du Commerce Amenities at Hotel Du Commerce

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

    • -

      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Sun terrace

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Shopping opportunities

100 m

Bars / Pubs

100 m

Nightclub

100 m

City Centre

800 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

26

Very Good

63

Average

50

Poor

11

Terrible

11

Recent Reviews: 161

  • User:Tor H

    Trip type: Couples

    Room not air conditioned for $220/night

    rating25 Jul 2025

    Warning, not all rooms are air conditioned! Paying $220 per night without air conditioning is not acceptable. Was not offered any compensation. Crappy fan is best they offered.

  • User:Manel A

    Trip type: Solo travel

    Spanish reliability standards in Swiss hotel

    rating30 Sept 2024

    Around 9 am on my checkout-day I wanted to access my car in the hotel's garage to get my "wickelfisch", a locally promoted watertight bag that you can store your wardrobe in and then drift down the river Rhein - a famous local summer diversion which on the previous 2 days I was unable to do due to bad weather.Contrary to what I had been explicitly told by the staff earlier, on that morning my room card neither opened the door to the reception, which was still unmanned at that time, nor to the garage. For cases like that there is a terminal for emergency calls next to the door. I called and was told that I would be issued a replacement card but it turned out this didn't work either. Next the operator gave me a code number which also failed to open the hotel door.I angrily walked back to my room (the hotel's apartments are in a separate building) and was lucky the room card at least still unlocked my apartment door. I tried to call the reception but the phone's display said NO SERVICE.One hour before my checkout time I walked back to the reception and told the receptionist of my disappointment about being unable to start my last date in Basel the way I had wanted. She said that the door had broken down but that I could still have used the gate to the garage. I said that I had tried in vain, she insisted that I was wrong, took my card and ran it over the reader only to see the gate did not open. She issued me a new card while I commented that a gesture of good will or a minor compensation in such a case where not only hotel door and gate fail to open, but also the emergency terminal and the room phone are dysfunctional would be a nice gesture. To my big surprise she replied that my request was exaggerated and that she travelled a lot and that in Spain (!) nobody would bother about such an incident.I find this a curious statement from a receptionist in a Swiss hotel with half a dozen technical failures. Obviously, I will never again set a foot in this hotel but I wish its future guests a more pleasant experience with the hotel staff in case something doesn't go quite as planned, payed or promised.

  • User:alexanderchr

    Trip type: Friends getaway

    good value

    rating27 Jan 2021

    I stayed here in August 2020 for a Basel city break. The hotel is located few kms away from the city centre and for value we paid for, around 85€ per night, it's definitely worth it. Other hotels in Basel are much more expensive, like over 150€.So if I would visit Basel again, I would be back here. Jeannine Stephens, Guest Services / Front Office at Hotel du Commerce, responded to this review Dear alexanderchrThank you very much for your great feedback and the valuable information for other guests.We are happy that you rate our price-performance ratio for the comfortable room so positively.We would be happy to be your hosts again at any time in an ideal location close to the Congress Center for your next stay in Basel.Kind regards,Raffaella Pedrazzetti and Patrik Bucher, Hosts

  • User:axrm70

    Trip type: Business

    Average stay

    rating11 Dec 2019

    Hotel is well located and calm. However room is small and heating cannot be increased more then 21 degree and feel very cold in december. I will not come back, sorry, for the price paid you can have better in Basel.

  • User:Drew M

    Trip type: Couples

    Excellent hotel

    rating11 Oct 2019

    Staff is very pleasant here and the room was fine for myself and my wife. All aspect of the room were clean and the bathroom was adequately sized. The hotel is also right near a light rail hub which made getting through town very easy. Nothing but good things to say.

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