Ibis Chur

Recent Reviews: 482

• User:stuartwO5583UV

  Trip type: Solo travel

  Highly recommend this hotel

  04 Jan 2026

  The hotel was very nice and clean and the staff were all amazing and very helpful. The views were spectacular and would highly recommend this to anyone. With the guest pass that is supplied made it very easy to get around the city and many discounts on loads of attractions. Room 1 09 is by far the best room for views

• User:Maps46324562719

  Trip type: Couples

  Unpleasant stay

  16 Dec 2025

  Staff were friendly and the hotel seemed nice enough but there was a foul sulphuric smell upon arrival and around midnight there was someone on our balcony outside, we heard another guest shout at them and then saw someone run past our window across all of the balcony's outside, as they are all attached and have gates to access each one. 2 doors down there were a group of males who were all loud and smoking cannabis which stunk the whole room out, which we can only imagine it was them who were wandering around people's balcony's. As 2 females travelling alone we felt very unsafe and had to call reception in which a gentleman came up to have a look and went to speak to them. We do not know the outcome as we never heard from him after he left. A sleepless night later we checked out the following morning. An unpleasant stay in Chur put abit of a damper on our trip which had been fantastic so far.

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• User:MrMrsW50

  Trip type: Family

  Functional

  27 Jul 2025

  Ugly building , set in the business area of Chur. The rooms, whilst clean, were the smallest rooms we’ve ever stayed in. The balcony we had was large, but functional, to say the least . Daughter didn’t use hers, as on most balcony’s there is just a really low divide between balconies easily step over able, affording no privacy at all. Claims the bar is always open, yet to get any ice proved really tricky. Think we’d stay in the old town next time. Sandro Münger, General Manager at ibis Chur, responded to this review Hello MrMrsW50Thank you for your review, even though it was not very positive.We are somewhat surprised that you were surprised by the style of our building. After all, the building is shown in pictures on all booking platforms. And the pyramid is unique in Chur! We find it anything but ugly, but of course that is a matter of taste.Perhaps you would give us another chance? We would be delighted.Best regardsSandro MüngerGeneral Manager

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• User:deeptimehta345

  Trip type: Family

  Great place and staff

  27 May 2025

  A very cosy, neat and clean hotel. Great stop if you are taking the bernina train route.We stayed there for a night with family and loved the comfort of the rooms.There is a McDonalds too that surprisingly had great vegetarian options. helpful staff and great rooms ! Sandro Münger, General Manager at ibis Chur, responded to this review Dear deeptimetha345,Thank you so much for your kind words and for taking the time to share your experience with us! We're delighted to hear that you and your family enjoyed a comfortable stay and appreciated the cleanliness and coziness of our hotel.It's wonderful that our location worked well for your journey along the Bernina train route, and we're glad you found some tasty vegetarian options nearby as well.Our team strives to make every guest feel welcome and at home, so your feedback about the helpful staff truly means a lot to us.We hope to welcome you back again soon for another great stay.Kind regards,ibis Chur Team

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• User:Sarcasticjain

  Trip type: Couples

  Over Priced. Rooms Are small. Location is the Best Part

  08 Oct 2024

  Location is the only thing i liked. Rooms are very small but have a balcony facing road is a relief. Dint find it worth for what they charged other than the location. They ask to pay some local taxes other than city tax , which we denied & asked to collect from the booking website. They dint give us the guest cards too. Breakfast was normal. Checkin wasnt that smooth. Thiru Sriranjan, General Manager at ibis Chur, responded to this review Dear Guest,Thank you for taking the time to share your feedback with us. We’re glad to hear that you enjoyed our central location and were able to make use of the balcony.We’re sorry to hear that your stay didn’t meet your expectations in other aspects. We take your comments regarding the room size and value for money seriously and will review them internally. Regarding the additional taxes, we regret any confusion and are always available to clarify any local fees. We apologize for not providing you with the guest cards, which should have been given to you upon arrival.We will also review our breakfast offerings and the check-in process to ensure improvements are made and to prevent such inconveniences in the future.We would love the opportunity to welcome you back and provide a better experience. If you have any further questions or concerns, please don't hesitate to reach out to us directly.Best regards,Your Ibis Team Chur

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