Peaks Place Apartment-Hotel & Spa

Recent Reviews: 111

• User:g_Po_77

  Trip type: Family

  3rd year for us!

  13 Feb 2025

  Very nice place for family holiday. Restaurant Nani’s is good, facilities are great and modern, really enjoyed the pool and the time slot for kids, complemented by the Spa. Location is good, Coop pronto in front very useful, shuttle every 5min to the slops. We are a family of 4 with two boys 6 and 8, and can only recommend this place. A bit expensive but you have it back. Carla Renggli, Marketing at Peaks Place Apartment-Hotel Wellness & Spa, responded to this review Dear guestThank you so much for this great feedback. We are delighted to have welcomed you and your family for the third time and that you are still delighted with Peaks Place. It's great that you like the s'nani restaurant, our services, the location and the wellness area so much. We hope that we will soon be able to welcome you here in Laax for the fourth time. 😊Best regards from LaaxDaniel 🙋‍♂️Hotel manager and hostreception@peaks-place.com+41 81 927 10 10

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• User:swissmiss1963

  Trip type: Family

  Very positive experience

  14 Aug 2024

  We had a very nice two night visit at this hotel. The front desk staff were friendly and helpful, suggesting various hikes and restaurants in the area. With the Guest card we could take public transport in Flims/Laax for free and got sizeable discounts for entry fees, for example at the Caumasee. We didn‘t eat at the hotel restaurant but did take advantage of the Coop Pronto for breakfast items and easy dinners. The rooms are quite well-equipped for cooking.Our room was clean and quiet, in spite of the proximity to the traffic circle. Wellness is clean, well-organized and hss s varied offering. The only negative was the weird mattresses in the sauna rest area instead of the usual reclining chairs. When we arrived there was a couple embracing on one of the mattresses, and we felt uncomfortable going in. Can highly recommend this property. Carla Renggli, Marketing at Peaks Place Apartment-Hotel Wellness & Spa, responded to this review Dear swissmiss1963Thank you for the very positive review. It is nice to see that you enjoyed your stay to the fullest and that you are happy to recommend our apartment hotel to others. We are sorry if the relaxation area did not meet your expectations. We hope to welcome you back to Peaks Place soon. 😊Best regards from LaaxDaniel 🙋‍♂️Hotel manager and hostreception@peaks-place.com+41 81 927 10 10

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• User:JuliaT3384

  Trip type: Family

  Awesome moment in Laax

  04 Mar 2024

  Overall excellent experience during our stay in this place. The apartment was super clean, spacious, silent and well equipped. The staff was lovely, always helping, had prepared my prerequisites for my special diet. We could leave the car in the parking the last day and enjoy the full day of ski. The shuttle service runs so often, this is perfect. Samira Caduff, Marketing at Peaks Place Apartment-Hotel Wellness & Spa, responded to this review Dear JuliaT3384Many thanks for your excellent review! We are delighted that you enjoyed your stay with us at Peaks Place and had a great time. It's really nice to read that you were so impressed with our friendly and helpful staff. We were happy to consider your wishes for your special diet. We would like to thank you once again, and look forward to welcoming you back soon! 😊With sporty mountain greetingsDaniel and the Peaks Place Team🙋‍♂️Hotel manager and hostreception@peaks-place.com+41 81 927 10 10

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• User:dentart

  Trip type: Family

  The best hotel

  21 Jan 2024

  We spend one week in 2 bedroom apartment. Very good quality of everything! Equipment of the kitchen was excellent. All what we needed. 3 ski lockers for apartment was very comfortable! Additional room for luggage and different things was very useful. Very helpful stuff! 2 bathrooms was comfortable for our family. Saunas was nice and jacuzzi was the best ( possibility of self massage after skiing was wonderful). Hotel was very clean. The best hotel-apartment for skiing I’ve ever been. Peaks Place, Geschäftsführer at Peaks Place Apartment-Hotel Wellness & Spa, responded to this review Dear denart,Wow, reading such a glowing review genuinely warms our hearts – thank you immensely for taking the time to share your experience with us! 😊 We couldn't be happier to learn that you found everything to your liking in the 2 bedroom apartment, especially enjoying the kitchen's extensive equipment and the convenience of the ski lockers. We understand how important these small comforts can be, especially on a ski holiday 😉.It's also fantastic to hear that our staff were helpful throughout your stay. We strive for this level of service across Peaks Place, so it's rewarding to know when it's recognized. We hope to continue being your preferred hotel for skiing and promise to keep up the effort to provide a wonderful stay each time you visit.Looking forward to welcoming you back soon for more jacuzzi sessions after a day on the slopes!With warmest regards,Daniel and the Peaks Place Team🙋‍♂️

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• User:travelerplus2

  Trip type:

  Plenty of Space and almost everything you need

  02 Apr 2023

  We stayed in a 2.5 room Apartment which sounds misleading. It is actually a 1 bedroom with a pull out single bed hidden in a sideboard in the main living area. I guess someone could sleep on the couch too but that would be very crowded. It was perfect for 3 of us. Tons of closet storage and shelving, plus a large walk in room to store luggage and extras. The bathroom was a good size and large tub. Water was extremely hot which I loved. The ski lockers downstairs were nice to have and warm at night.The kitchen is equipped with almost everything you need - I understand the establishment wants to contribute to sustainability with only providing liquid hand/body soap (bring your own shampoo/conditioner/lotion), but it would be nice to have tissues or napkins/paper towels for the kitchen. I then found it strange that there was not anywhere to recycle plastic and cans which just ended up in the trash. If you don't stop at the grocery before arriving, the Coop across the street at the gas station is convenient and has almost everything you might need (albeit at a price, it is still cheaper than going out to dinner). It would have been nice to the property to include cooking oil so we would not have to buy a large bottle and only use a few drops - which is wasteful.There is paid laundry near the parking garage, but the way the property is set up is a bit annoying if your room is in the other tower, you have to take 2 different elevators and walk a bit to get there. It would nice if they were in the room - especially since all of your stuff is wet after skiing. It would also be nice if they had English instructions for the machines and kitchen appliances since the European symbols are not ones I have seen on US appliances and it took a while to figure out how to use.The wellness area is good. The pool is a decent size and whirlpool is huge - although not very hot. Yes, there were kids there during the hours they were not supposed to be, but there are no employees minding the area. The saunas were great but the only towels are in your room, so be sure to bring them with you. If you want a massage you have to book a day in advance. There is not a masseuse there full time. Front desk employees were very nice, but leave at 10pm so hopefully you don't need anything between 10pm and 7am. There is a bar in lobby but I never saw anyone working at it or hanging out there. Location is great for skiing and the shuttle to the lift is frequent. Many walking trails nearby. There isn't much else to do, unlike Flims which as many more shops and restaurants.Just remember this is a hotel/apartment in Europe. It is not full service and English is probably not their first language so be patient and enjoy the fact that you are lucky enough to visit such a beautiful area! Samira Caduff, Marketing at Peaks Place Apartment-Hotel Wellness & Spa, responded to this review Dear travelerplus2Thank you so much for your great review and motivating words! We are very pleased that you enjoyed your stay with us at Peaks Place and that you especially liked the location of the hotel, the service of our staff and the spacious apartment with fully equipped kitchen. It is also nice to hear that you liked our wonderful wellness area, as well as the heated ski lockers and washing facilities. We are very happy to take your suggestions for improvement and look at them more closely – some of them are known to us and measures are already following. We hope to welcome you again soon at Peaks Place and are already looking forward to it! 😊Best regards from LaaxDanielHotel manager and hostreception@peaks-place.com+41 81 927 10 10

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