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Four Seasons Des Bergues

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Four Seasons Des Bergues

locationGeneva, Geneva

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About Four Seasons Des BerguesAbout Four Seasons Des Bergues

Location

This appealing luxury hotel is housed within a listed building and offers stylish interiors, a cosy ambience and attentive service, features that have characterised this hotel since its opening in 1834. Located directly beside Lake Geneva at the heart of the city's shopping district and just 5 minutes walk from the old town, links to the public transport network are to be found just 500 m away.

Facility

The hotel was built in 1834. The hotel has 123 rooms, including 10 suites, 41 single rooms and 29 double rooms, which are located on 5 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Included in the standard features of some rooms is a terrace, whose beautiful ambience is largely created by a stunning view of the sea. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking, tennis and fishing are available. Guests can enjoy a wide range of indoor sports, including a gym, billiards, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. A dance club and a nightclub are also options for entertainment.

Meals

The hotel includes a bar. Warm hospitality and a cosy atmosphere await guests in 2 non-smoking restaurants. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options.

Amenities at Four Seasons Des Bergues Amenities at Four Seasons Des Bergues

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

814

Very Good

110

Average

19

Poor

17

Terrible

28

Recent Reviews: 988

  • User:Scenic06271383090

    Trip type: Couples

    Weekend in Geneva

    rating23 May 2026

    The hotel is well located in the city center. The room we booked (superior room/king size bed for 2 nights) was not very pleasant for a hotel of this standard. As usual with Four seasons the staff is supposed to make you feel special and this was not really the case this time. For example, as we returned a bottle of champagne as we don't drink alcohol, we were offered to tiny chocolate tarts of the size an amuse bouche. With respect to food, there is also room for improvement here. The Italian restaurant is a one Michelin star restaurant and the setting is very nice. That being said, you can't charge 40 francs for 3 small asparagus as a starter. This is not acceptable. We also went to the bar the following day and ordered a ceasar salad. A huge amount of salad but unfortunately only a handful of slices of chicken. All the above may be seen as details, but they are not when you pay CHF 1600/night. On a more positive note, the breakfast is outstanding. Four Seasons Hotel des Bergues, Owner at Four Seasons Hotel des Bergues Geneva, responded to this review Dear guest,Thank you for taking the time to share such detailed feedback following your weekend in Geneva.We are truly sorry to read that parts of your stay did not meet the expectations, particularly regarding the room, certain dining experiences, and the level of personalization you anticipated. We fully understand your disappointment, we are deeply committed to service excellence and to making every guest feel genuinely valued throughout their stay. Your comments regarding the attentiveness of our service, the dining, as well as the overall value experienced, have been shared with our teams and will be careful reviewed. We are, however, pleased to learn that you enjoyed the location of the hotel and that breakfast stood out as a highlight of your stay.Should you wish to discuss your experience further, I remain available at the following email address : mikael.lambotte@fourseasons.comThank you again for your feedback, and we hope to have the opportunity to restore your confidence in a future visit.Best regards,Mikael LambotteHotel Manager

  • User:LorenaRicardo

    Trip type: Friends getaway

    Simply the Best in Geneva

    rating06 Apr 2026

    An unforgettable 5 star experience at the Four Seasons in Genève. The perfect blend of historic elegance, luxurious comfort, and impeccable, warm service made every moment special. Simply the best place to stay in the city. Highly recommended! Four Seasons Hotel des Bergues, Owner at Four Seasons Hotel des Bergues Geneva, responded to this review Dear Lorena R,Thank you very much for taking the time to share such a wonderful review of your stay with us at Four Seasons Hotel des Bergues Geneva. We are truly delighted to read that you enjoyed your stay and the warm service provided by our teams.Your kind words are a great source of pride and motivation for all of us, and they will certainly be shared with our colleagues, who strive each day to create memorable experiences for our guests.It was a pleasure to welcome you, and we sincerely hope to have the opportunity to host you again on your next visit to Geneva.Warm regards,Martin RhombergGeneral Manager & Regional Vice President

  • User:Mikaela2046

    Trip type: Friends getaway

    Afternoon coffee at Salon Dufour, Geneve

    rating09 Mar 2026

    Very unprofessional & terrible experience at Salon Dufour! First of all, when we entered the hotel, no one opened the door for us. I thought this was a 5 star hotel? We were there for afternoon tea at precisely 3pm & there was nothing on the menu but snacks & drinks. We waited for someone to take our order, but after 15 minutes I had to go to reception & ask for someone to help us. Finally a server came & took our orders & it took a while to get our drinks. The server put our tea cups down in a messy way & not in front of each person. Then when the tea pots came the server poured the tea & it dripped on both the teapot & the tea cup saucers. He never apologized or changed our tea cups. I wholly expect Four Seasons to have impeccable service as they are world-renowned & the atmosphere & service to be perfection. Instead this was a waste of time & money. I will never return. Four Seasons Hotel des Bergues, Owner at Four Seasons Hotel des Bergues Geneva, responded to this review Dear guest,Thank you for taking the time to share your impressions of your recent visit at Salon Dufour. We are truly sorry to learn that your experience fell so far below your expectations, and the level of service you describe does not reflect the standards we strive to uphold.Rest assured that we are all committed to offering our guests a memorable experience at our hotel. We would like to send you our sincere apologies if this is not what you felt upon your visit. Your feedback is extremely valuable, and we have shared it with our team for immediate review to ensure these points are addressed.We would appreciate the opportunity to speak with you directly and restore your confidence in us. Should you be willing, please contact us at your convenience at sebastien.boudon@fourseasons.com.Warm regards,Sebastien BoudonF&B Director

  • User:S A

    Trip type: Solo travel

    Superb Hotel

    rating23 Jan 2026

    So happy i gave one more chance to Geneva and explore this hotel. It changed my perspective that there is still hope to experience luxury at Geneva hotels and finally a place that lives up to its promise.From arrival to departure staff couldnt be more kind, assistive and pleasant. They were always present and going above and beyond to assist.Room was also amazingly beautiful, historic but clean and beautiful. Bed super comfy as in all FS. All the food and beverage at the hotel is up to standard and both tasty and with best ingredients. Breakfast is very good and for European standards exceeding many hotels in terms of quality and varieties.Staff is amazing and I definitely will be back Four Seasons Hotel des Bergues, Owner at Four Seasons Hotel des Bergues Geneva, responded to this review Dear Sanda A, We would like to thank you for your positive comment. We are pleased that you appreciated Four Seasons Hotel des Bergues and its service.We look forward to welcoming you again very soon! Warm regards, Martin Rhomberg General Manager & Regional Vice President

  • User:Demaluxury

    Trip type: Family

    Top service FS standard

    rating16 Jan 2026

    The service is exceptional, Location and property are the best in Geneva. No kids club But created a cooking pasta class with printed photos of the kids they loved it! Japanese restaurant and the bar are amazing Four Seasons Hotel des Bergues, Owner at Four Seasons Hotel des Bergues Geneva, responded to this review Dear guest, We would like to thank you for your positive comment. We are pleased that you appreciated Four Seasons Hotel des Bergues and that your kids had a good time.We look forward to welcoming you again soon! Warm regards, Martin Rhomberg General Manager & Regional Vice President

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