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Hotel Metropole Geneve

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Hotel Metropole Geneve

locationGeneva, Geneva

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About Hotel Metropole GeneveAbout Hotel Metropole Geneve

Location

This luxurious hotel lies at the heart of Geneva's lively city centre, right next to Lake Geneva. In fitting with the area's name, the Shopping District, guests will find an array of shopping venues, bars, pubs, discos and restaurants as well as public transport links in the vicinity. The ski slopes are 65 km away from the hotel.

Facility

The hotel was built in 1854. The hotel has 7 junior suites, 9 suites, 21 single rooms and 90 double rooms, which are located on 5 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a tumble dryer. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, a DVD player, a plug adapter and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms, 127 non-smoking rooms and smoking rooms.

Sport

A sun terrace is a great place to while away the hours. For guests who wish to keep active, cycling/mountain biking, tennis and fishing are available. With jet skiing and sailing available, the hotel also caters to water sports enthusiasts. The hotel's location is particularly ideal for skiers. Guests can enjoy a wide range of indoor sports, including a gym, billiards, callisthenics and aerobics. A spa and massage treatments are available in the wellness area. Additional leisure activities include an entertainment programme, a dance club, a casino and a nightclub.

Meals

Dining facilities include a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A generous breakfast buffet guarantees a great start to the day. For lunch, guests can choose between à la carte and a set menu. Dinner is served as à la carte. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Metropole Geneve Amenities at Hotel Metropole Geneve

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Foyer

    • -

      Games room

    • -

      Garage

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

    • -

      Set menu lunch

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

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      Aerobics

    • -

      Billiards/Snooker

    • -

      Cycling/Mountain Biking

    • -

      Entertainment Programme

    • -

      Gym

    • -

      Jet Skiing

    • -

      Massage

    • -

      Sailing

    • -

      Sun terrace

    • -

      Tennis

LocationLocation

Map preview

Around this property:

Shopping opportunities

20 m

Park

40 m

Lake

50 m

Tourist Centre

150 m

City Centre

150 m

River

260 m

Nightclub

350 m

Train Station

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

701

Very Good

283

Average

97

Poor

34

Terrible

31

Recent Reviews: 1146

  • User:Maps17983803392

    Trip type: Couples

    Average and not valuable vs prices

    rating11 Jun 2026

    With the price you will pay you can find another better options in Geneva. Hôtel Métropole Genève, Service clients/Réception at Hotel Metropole Geneve, responded to this review Dear Guest,We thank for your feedback and for taking the time to share the details of your experience with us.We are sorry to learn that our offer did not meet your expectations in terms of value. We continuously strive to provide high-quality services that reflect the standards of our hotel, and we regret that this was not your experience.We appreciate your feedback and hope to have the opportunity to welcome you again and provide a seamless and positive experience.Kind regards,The Metropole Team & Deborah Ben AmouzeghGuest Relations Manager

  • User:Paradise18361705060

    Trip type: Business

    Slow service, good location

    rating05 May 2026

    Great location but, given the price,the service was not up to par, sadly. Took ages to get room cleaned by housekeeping, laundry arrived back a bit late, documents sent to front desk not handed over in timely fashion. Our room was tiny and didn’t have a view but am sure that’s a question of cost. Next time I’d rather have a bigger room in a more affordable hotel. Hôtel Métropole Genève, Service clients/Réception at Hotel Metropole Geneve, responded to this review Dear guest,Thank you for sharing your feedback. We are pleased to hear that you appreciated our exceptional location, by the lake, the old town and the Jardin Anglais.Nevertheless, we are truly sorry that the level of service did not meet your expectations during your stay.Please accept our sincere apologies for the delays you experienced with housekeeping, laundry service, and the handling of your documents at the front desk. This is certainly not the standard of efficiency and attentiveness we wish to provide.We also regret that the room size and view did not fully meet your expectations. As you mentioned, room categories do vary, and we would have been delighted to assist in finding a more spacious option, subject to availability and budget.Your comments are valuable to us and have been shared with the relevant teams to ensure improvements are made.We genuinely hope you will give us another opportunity to provide you with a positive and memorable experience.Best regards,The Metropole Team & Deborah Ben AmouzeghGuest Relations Manager

  • User:Amanda F

    Trip type: Family

    PERFECT HOTEL!

    rating12 Apr 2026

    From check-in to check-out we had a very pleasant stay! We requested last minute for a change in the bed arrangements and it was followed up with such efficiency. The front desk and the whole staff at the hotel were super kind , helpful, and attentive. We asked for restaurant recommendations which were delicious! Rooms were clean and well arranged. We could have not asked for a better stay!If we ever go to Geneva again we will definitely be staying there again! Hôtel Métropole Genève, Service clients/Réception at Hotel Metropole Geneve, responded to this review Dear Guest,Thank you so much for your wonderful review.We're delighted to read that you enjoyed your recent stay with us.All the teams in contact will be very touched to read your message, and are committed to making our hotel a premier place of warm welcome and connection with our guests.We look forward to be your Geneva home and to welcoming you back.Kindest regards,Deborah Ben AmouzeghGuest Relations Manager

  • User:Aussietrip77

    Trip type: Couples

    On the Waterfront

    rating05 Apr 2026

    Great position for the city. Old style hotel but modernized, a bit trendy. Attentive staff, lovely room. We had one overlooking the water, walking paths everywhereGood choice Hôtel Métropole Genève, Service clients/Réception at Hotel Metropole Geneve, responded to this review Dear Mr, Mrs.,Thank you so much for your generous feedback and your wonderful review.We are delighted to read that you enjoyed our central location, by the lake and the Geneva old town.All the teams in contact will also be very touched to read your message, and finally is also very nice to read that you enjoyed our brand-new rooms with their original and unique style, thank you so much for that.We are eagerly looking forward to your next visit.Kindest regards,Deborah Ben AmouzeghGuest & PR Manager

  • User:Tom P

    Trip type: Family

    Excellent

    rating04 Jan 2026

    We had two nights here at the beginning of January. The hotel is under renovation but that didn’t trouble us at all. The new rooms are excellent, the staff very friendly and helpful. The only way we knew that there was work going on was the scaffolding outside one end of the building. Very good location. Highly recommended. Hôtel Métropole Genève, Service clients/Réception at Hotel Metropole Geneve, responded to this review Dear Guest,Thank you very much for your excellent review and for highly recommending our hotel.We are delighted to hear that you enjoyed your stay with us at the beginning of January and that the ongoing renovations did not impact your experience. It is wonderful to know that you appreciated our newly renovated rooms, the friendliness and helpfulness of our team, as well as our central location.Your kind words are a great source of motivation for our staff, and we truly hope to have the pleasure of welcoming you back to Hôtel Métropole in the near future.Warm regards,Sébastien Platroz and the entire Welcome team

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